Shipway Order Tracking
Deliver top-notch post purchase experience with Shipway
Rating
3.8
feedback
63
chart
#8,482
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
2%
-
Less than a month
16%
-
Less than a year
67%
-
More than a year
14%
Reviews Summary
The reviews for the Shipway app are quite mixed. While some users praise the platform for its ease of use, efficient order tracking, and excellent customer support from individuals like Sandeep and Jyoti, others have faced issues with billing, lack of response from the team, and difficulties in getting refunds. Positive themes include fast and helpful support, easy installation, and effective order tracking. On the other hand, negative themes revolve around billing problems, poor customer service, and lack of responsiveness to user issues. Overall, the app seems to have a strong feature set but needs improvement in areas like billing transparency and customer service responsiveness.
Highlights
Review RSS Feed
All reviews
Feb. 10, 2026
WORST SERVICE and WORST TEAM , Deducted three payments RS 10643, RS 9069,Rs 2656 for single month with in a gap of three days , trying for one month regarding refund , but initially they didnt responded, once Shopify intervened , they communicated for some time but again not responding to customer, I will advise everybody to avoid these bunch of crooks and thieves , its our hard earned money and this is no mean a small amount , they have no right to steal our money , DO NOT SUBSCRIBE TO THIS APP
Dec. 25, 2025
I faced a poor service experience. There was no support or response from the team despite multiple follow-ups.
March 1, 2025
Shipway is a great platform for the users as well as the end customers as it make both our Job easier. The support is extremely fast, efficient and helpful.
Jan. 22, 2025
Shipway order tracking app is excellent! The response from Ms. Jyothi Panchal was very quick and efficient. The customer service provided was outstanding and highly commendable. Great experience overall!
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