Shipway Order Tracking
Best order tracking app for eCommerce stores
Rating
4.4
feedback
196
chart
#4,529
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
5%
-
Less than a year
57%
-
More than a year
36%
Reviews Summary
The reviews for the Shipway app are mostly positive, highlighting the ease of installation and configuration, intuitive interface for order tracking, and helpful customer support from team members like Sandeep, Jyoti, and Gauri. Users appreciate features like branded tracking pages, SMS and email notifications, and the ability to track orders across multiple couriers. However, there are some negative reviews mentioning issues with customer support responsiveness, bugs in the app, and problems with order syncing and accuracy. Some users also expressed concerns about pricing and integration limitations, such as the lack of Klaviyo integration and separate charges for WhatsApp notifications.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 18, 2024
This is a great product with amazing support from Sandeep. I am quite happy with this product of shipway.
April 23, 2024
Sandeep Bhati has provided a exceptional support to onboard on Shipway . Shipway is a great platform for the users as well as the end customers as it make both our Job easier .
April 7, 2024
Dont use this app , wrongly showing that I dont have any credit , But I had credit ,
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