Shipway Order Tracking for Shopify

Shipway Order Tracking

Best order tracking app for eCommerce stores

Developer
View on App Store

Rating

4.5

feedback

203

Reviews

chart

#4,605

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    5%
  • Less than a year
    55%
  • More than a year
    38%

Reviews Summary

The reviews for the Shipway Shopify App are quite mixed, with both positive and negative feedback from users. Positive aspects highlighted in the reviews include exceptional support from staff members like Sandeep Bhati and Jyoti, ease of installation and configuration, helpful order tracking features, and good customer service. Users also appreciated the free plan for tracking orders and the ability to send notifications via WhatsApp. However, negative aspects mentioned in the reviews include poor customer support experiences, issues with credit display, bugs in the app affecting order tracking accuracy, slow responses from the support team, and problems with syncing orders from Shopify. Some users also mentioned difficulties in getting refunds and issues with the app's interface and functionality.

Highlights

Exceptional support and customer service
Ease of installation and configuration
Order tracking features
Issues with customer support and refunds
Bugs and functionality problems

Rating Breakdown

  • 5
    88% (179 ratings)
  • 4
    4% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (3 ratings)
  • 1
    6% (12 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 18, 2024

This is a great product with amazing support from Sandeep. I am quite happy with this product of shipway.

Store

SAFEERA

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

April 23, 2024

Sandeep Bhati has provided a exceptional support to onboard on Shipway . Shipway is a great platform for the users as well as the end customers as it make both our Job easier .

Using app

About 2 months

Total reviews

3

Average rating

3.7

1 / 5 Share

April 7, 2024

Dont use this app , wrongly showing that I dont have any credit , But I had credit ,

Using app

About 2 years

Total reviews

5

Average rating

2.4

5 / 5 Share

Dec. 22, 2023

the best software to tracks order automatically.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

Great application for order tracking, Easy to integrate and use, also the shipway staff specially Jyoti helps us a lot.

Store

BaeBeau

Using app

10 months

Total reviews

1

Average rating

5.0

All reviews

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