Shipway Order Tracking for Shopify

Shipway Order Tracking

Best order tracking app for eCommerce stores

Developer
View on App Store

Rating

4.5

feedback

200

Reviews

chart

#7,859

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    6%
  • Less than a year
    58%
  • More than a year
    34%

Reviews Summary

The reviews for the Shopify App are mostly positive, with many users praising its ease of use, helpful customer support, and the ability to track orders and send notifications to customers. Users appreciate the intuitive interface and the branded tracking page options. The app is also commended for its integration with various couriers and its accuracy in tracking statuses. However, there are some negative reviews that mention poor customer support, bugs in the system, and issues with syncing orders. Some users also mention that the app is overpriced compared to other alternatives.

Highlights

ease of use
customer support
order tracking
notifications
integration with couriers

Rating Breakdown

  • 5
    88% (177 ratings)
  • 4
    4% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    6% (11 ratings)

All reviews

5 / 5 Share

Dec. 22, 2023

the best software to tracks order automatically.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

Great application for order tracking, Easy to integrate and use, also the shipway staff specially Jyoti helps us a lot.

Store

BaeBeau

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

A good app to align your Shipments plus the staff is so cooperative with you throughout the process. Jyoti thanks for the continuous support. Hope to get such assistance in the future.

Using app

3 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 22, 2023

The support is very poor someone named Jyoti dont' answer my questions and just keep me hanging in there alone. I have problems with editing my emails templates I don't know why but I can't save the changes made to the email notification template.

Using app

5 days

Total reviews

2

Average rating

2.5

5 / 5 Share

April 21, 2023

The app is easy to install and configure, and its intuitive interface allows customers to easily track the status of their orders.

Store

Naivri

Using app

About 2 months

Total reviews

7

Average rating

5.0

All reviews

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