Shipway Order Tracking
The reviews for the Shipway app are quite mixed. While some users praise the platform for its ease of use, efficient order tracking, and excellent customer support from individuals like Sandeep and Jyoti, others have had negative experiences with the service. Complaints include issues with auto-renewal of subscriptions, poor customer service response times, and lack of support for customization requests. Despite the positive feedback on features like SMS and WhatsApp notifications, some users feel that the app is overpriced for additional integrations like WhatsApp. Overall, the app seems to have a strong emphasis on order tracking and customer communication, but improvements in customer service and pricing could enhance the user experience.
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WORST SERVICE and WORST TEAM , Deducted three payments RS 10643, RS 9069,Rs 2656 for single month with in a gap of three days , trying for one month regarding refund , but initially they didnt responded, once Shopify intervened , they communicated for some time but again not responding to customer, I will advise everybody to avoid these bunch of crooks and thieves , its our hard earned money and this is no mean a small amount , they have no right to steal our money , DO NOT SUBSCRIBE TO THIS APP
I faced a poor service experience. There was no support or response from the team despite multiple follow-ups.
Shipway is a great platform for the users as well as the end customers as it make both our Job easier. The support is extremely fast, efficient and helpful.
Shipway order tracking app is excellent! The response from Ms. Jyothi Panchal was very quick and efficient. The customer service provided was outstanding and highly commendable. Great experience overall!
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