Shipway Order Tracking for Shopify

Shipway Order Tracking

Best order tracking app for eCommerce stores

Developer
View on App Store

Rating

4.5

feedback

202

Reviews

chart

#3,074

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    5%
  • Less than a year
    55%
  • More than a year
    38%

Reviews Summary

The reviews for the Shipway Shopify App are quite mixed, with both positive and negative feedback from users. Positive aspects highlighted include exceptional support from the team, ease of installation and configuration, helpful staff members like Jyoti and Gauri Shanker, and the ability to track orders automatically. Users also appreciate the free plan for tracking orders up to a certain limit and the integration with various courier services. On the other hand, negative reviews mention issues with customer support, bugs in the app, slow response times, problems with credit and refund policies, and difficulties in syncing orders from Shopify. Some users also expressed dissatisfaction with the app's accuracy in tracking shipments and the outdated interface. Overall, the app seems to be beneficial for order tracking and notifications, but improvements are needed in customer service and technical aspects.

Highlights

Exceptional support and helpful staff members
Ease of installation and configuration
Mixed feedback with positive and negative aspects
Issues with customer support and bugs
Benefits of order tracking and notifications

Rating Breakdown

  • 5
    88% (178 ratings)
  • 4
    4% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (3 ratings)
  • 1
    6% (12 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 23, 2024

Sandeep Bhati has provided a exceptional support to onboard on Shipway . Shipway is a great platform for the users as well as the end customers as it make both our Job easier .

Using app

--

Total reviews

3

Average rating

3.7

1 / 5 Share

April 7, 2024

Dont use this app , wrongly showing that I dont have any credit , But I had credit ,

Using app

Almost 2 years

Total reviews

5

Average rating

2.4

5 / 5 Share

Dec. 22, 2023

the best software to tracks order automatically.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

Great application for order tracking, Easy to integrate and use, also the shipway staff specially Jyoti helps us a lot.

Store

BaeBeau

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

A good app to align your Shipments plus the staff is so cooperative with you throughout the process. Jyoti thanks for the continuous support. Hope to get such assistance in the future.

Using app

3 months

Total reviews

2

Average rating

5.0

All reviews

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