Shipway Order Tracking
Best order tracking app for eCommerce stores
Rating
4.4
feedback
196
chart
#4,692
All reviews
Rating Breakdown
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May 18, 2019
It's great for giving the customers awesome post shipping experience. Tracking is flawless and the support is very helpful.
May 18, 2019
I love this app, easy to set up. The customers get plenty of notice where their parcels are. My product is temperature sensitive so this enables the customer to get it right away.
May 18, 2019
Fully satisfied ! Customers are giving very good reviews about my website. The tracking is on time. Customer tracking query has also reduced a lot.
May 18, 2019
I used this app to help my customers track their orders. Thanks Shipway! I think this is a must for stores that want to keep customers on their site for tracking.
May 18, 2019
Very good app for tracking my orders in shopify..... I used and since that I have been using for all times in my store.
May 18, 2019
I use this app to track the delivery of my customer orders and to send automated emails to my customers when the Order is initially posted and then again when the Order is out for delivery and delivered. The integration with Shopify is seamless.
May 18, 2019
Shipway is an amazing way to keep track of all our shipments. On top of that also has a clean and user-friendly interface. A must-have!
May 18, 2019
I installed Shipway for my shopify store and it installed very easily and fast. As soon as the tracking code arrived, it was synced with the app and notification sent to the customer. Emails can be customized to your own needs including URLs, discount codes, logo etc. Great way to do business!
May 15, 2019
Works, however it was a pain to get it to work. When it did finally work, I didn't realise because I was entering the shopify order ID (#1005) but the app doesnt recognise the hashtags and this caused errors. Nowhere was I told that? With this order ID system being the default in Shopify, you would think it would follow suit, like other apps. App had trouble syncing with my orders and I had to enter them manually to be picked up. Very confusing and time consuming. Tracking widget customisation is limited. I also cannot hide the chinese names, (because I dropship from AliExpress), which I think is silly. Support is done over WhatsApp, and is quite unprofessional. For a free app, it works, I guess. But it isn't for me.
May 10, 2019
It is a very good app. Lots of features which can help in grow your business as well as customer satisfaction.
May 8, 2019
This APP is so great. It saves me a lot of time to track my packages and send emails to my customers. It helps me a lot in customer services, improves the customer experiences of my shop. Highly recommended!
May 8, 2019
Superb App....Much better than Aftership.....i wonder why i hooked to aftership for so many months when better option was available....anyhow....better late than never. 5 star App
May 7, 2019
Great app to do the tracking and reporting of the shipments, easy to use,easy to maintain the reporting data. must use for the better tracking and better experience of shipments status. :)
April 24, 2019
Parece bom... estou positivamente surpreso .. é excelente para novos donos de lojas que estão começando e não querem gastar muito dinheiro em um aplicativo.
April 4, 2019
As of now..very active and supportive staff and team...they understood my problem and fixed it instantly.....would recommend to any one especially indian entrepreneurs who are looking for startup and want to give best customer after sales experience
March 28, 2019
First App Of Shopify (Shipway) Who Has Fully Dedicated To Work follow up and replying. Very HelpFul Especially Kirti Ji. Thanks TOUCH LCD HOUSE
March 16, 2019
It helped my store alot. My customers get timely intimation about their orders and we get timely and required information as well. It made order tracking extremely easy for us.
March 11, 2019
5 star customer service, I am really grateful. Thank you, to this amazing team, they help me a lot!!
Feb. 28, 2019
Amazing Customer service, highly recommended. The app is great and if you're ever unsure just whatsapp them and they will walk you through everything. helped me a lot. thank you guys