Rating

3.5

feedback

152

Reviews

chart

#1,028

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    8%
  • Less than a year
    56%
  • More than a year
    34%

Reviews Summary

The reviews for this Shopify App are quite mixed. Positive aspects include smooth processing, good quality products, fast delivery, and user-friendly interface. However, negative themes include issues with integration, outdated website, slow support responses, poor product quality, delayed shipments, and unprofessional customer service. Some users also mentioned difficulties with syncing products to Shopify, lack of communication, and challenges with the cloud platform.

Highlights

Smooth processing and good quality products
Issues with integration and outdated website
Slow support responses and poor product quality
Delayed shipments and unprofessional customer service
Difficulties with syncing products and lack of communication

Rating Breakdown

  • 5
    59% (89 ratings)
  • 4
    16% (24 ratings)
  • 3
    3% (4 ratings)
  • 2
    5% (8 ratings)
  • 1
    18% (27 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Nov. 8, 2024

Overall the experience is quite good, and we would recommend them as a partner - there's just a bit of work to be done... For example, every item created will automatically be created in German, even if selected to be created in English. Updating wallet via bank transfer will take ±72hours, adding delays if you don't want to keep your business' money in their account. We would also like a better accuracy connecting stock levels to our site - we've had to let customers know that their order was actually out of stock, even though it was marked as in stock when the order was put through. But, the printing quality is really good, and shipping and manufacturing is done quite quickly. Within Europe we're seeing ± 7 business days from order to delivery. With urgent order issues, we also see customer support within 24 hours. It's going to be interesting going through a Christmas period with stock levels and customer support..

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 10, 2024

abwicklung und troubleshooting funktionirt gut

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 6, 2024

Using app

4 months

Total reviews

2

Average rating

4.0

2 / 5 Share

Aug. 14, 2024

Nice products but the integration and website is awful to use. Feels outdated, slow and overall unprofessional.

Using app

About 1 month

Total reviews

1

Average rating

2.0

5 / 5 Share

July 22, 2024

Alles läuft reibungslos

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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