All reviews

Rating Breakdown

  • 5
    86% (348 ratings)
  • 4
    3% (13 ratings)
  • 3
    2% (8 ratings)
  • 2
    2% (7 ratings)
  • 1
    7% (30 ratings)
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5 / 5 Share

Sept. 19, 2017

Retargeting on FB through Shoelace is one of the best decisions we've ever made. We've see ROI of over 25:1 with our average order being between $200 and $300, this is INSANE ROI. Do yourself a favor and use these guys, they know their stuff really well.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2017

I've been using this app on MezuzahStore.com for about a month. So far it has garnered me 2,800 of additional sales off about $250 of facbook ads. Needless to say, I am thrilled. Their customer service is also really responsive and helpful. It's also super simple to set up.

Store

Mezuzah

Using app

Over 4 years

Total reviews

7

Average rating

3.4

5 / 5 Share

Sept. 8, 2017

Fantastic app! Does exactly what it says it will do an the ROI is excellent so far!

Using app

Over 1 year

Total reviews

5

Average rating

3.4

5 / 5 Share

Sept. 7, 2017

Outstanding. We have tremendous ROAS using Shoelace and we learned a lot in the process. This is a **must have** for every Shopify store. I repeat: this is a must have. There are no exceptions to this rule. Thanks Shoelace Team!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2017

Great customer support and just a really awesome product. Builds out campaigns quickly and sets you up for success without spending almost any time. Highly recommend this app for retargeting!

Store

Popflex

Using app

About 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 5, 2017

Customer support is top.Very easy to install.Simple and usable dashboard.We get great results in one week.Thanks a lot.

Using app

About 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 5, 2017

Customer Service Excellence, this app would help your questions and willing to help as soon as they are free. Nevertheless its a great app to be using as retargetting!!

Store

Yash Co

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2017

Shoelace has consistently given us 20:1 ROI on ad spend and has significantly lowered our shopping cart abandonment rate. I've worked with expensive enterprise-level traditional retargeting before and can say the Shoelace gives you the best with social retargeting on its own... at a fraction of the cost. Retargeting is must for nearly all e-commerce businesses, so this lower cost option is a welcome option.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2017

It's the BEST! We're a multi million $$ ecommerce store and we're very picky about the apps we use. If you're using Facebook ads then Shoelace is a must have app for your store and every store you have. Fiona and the whole team is amazing. The app is almost hands off and they look after everything from creating all the custom audiences you should have and also creating ads and full campaigns THE RIGHT WAY. We experience a 3,474.71% return on ad spend which is just crazy awesome! We love Shoelace soo much that we recommend them to everyone. We even featured an episode of our Ecom Live show on them when we went to visit their offices. Don't hesitate! Just click "Get" and install right away! You won't regret it.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2017

Facebook browsers are fickle and ad fatigue is real. I fell head over heels in love with the Journeys concept from Shoelace and I have been impressed with the amount of communication I have received as we work together to tweak and perfect our retargeting efforts. As an entrepreneur, it is important to me that my company and online objectives be understood, and Florent, Fiona, and the rest of the team at Shoelace have gone above and beyond to listen to my stated desires and outcomes and have worked hard behind the scenes to help me meet my objectives. I can't say enough about how pleased I have been with my experience and the end benefit is an incredible user experience for our customers. Shoelace is a must-have app and service if you're serious about quality FB retargeting.

Using app

Over 2 years

Total reviews

21

Average rating

5.0

5 / 5 Share

Aug. 31, 2017

I love this app & the customer support! Super easy to set up! I'm not very techy, but even I could get started. This app works even when I'm not! I love that I always have ads running & sales have went up! Thanks Shoelace!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2017

Easy money and great customer service. Highly recommend!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 24, 2017

Shoelace is a great app. I was a bit nervous at the beginning and started with a small 7 day spend of $10.86 with a ROI 874%. Definitely not nervous now. The team answered all of my questions and requests including some changes to the ad that was running. With the help and assistance from Shoelace I have appeared in the business column of a National daily publication as a 'Facebook Business Queen'. Thank you Shoelace and thank you Shopify. Helens Skin Therapy

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2017

Highly recommend for your retargeting campaigns!

Using app

Over 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 16, 2017

Wonderfully easy way to start retargeting ads on Facebook with little prior knowledge and the ROI has been pretty astonishing. It's the app I really want to keep secret but can't stop recommending.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2017

I love using Shoelace to help run my online store. The app has given us great RIO and the staff is helpful, quick to respond, and very kind. Definitely recommend!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2017

We have been using shoelace for around 2.5 years I guess, we used them on our old store and then again now on our re-developed and updated store. I have to say without shoelace we simply would not be in the position we are in as a company, the extra income we have made which can be attributed directly to shoelace is huge! We have been able to employ additional staff members thanks solely to the extra income we have from shoelace. We tried to go directly to one of these "facebook ad" gurus a few months back and they wanted $700 a month, to start with! the value we get back from shoelace is incredible our ROI is massive. We are very, very happy customers!

Using app

Almost 5 years

Total reviews

7

Average rating

4.7

5 / 5 Share

Aug. 14, 2017

Really happy with Shoelace! It makes remarketing quick, easy and simple. Setting up advertising campaigns is something I always find myself running out of time to do, but with shoelace it all just happens in the background. The team were very proactive in helping get things up and running too.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 14, 2017

5 stars all the way, highly recommend.

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 14, 2017

Easy to use, simple, and produces a great ROI. Highly Recommended

Using app

Almost 2 years

Total reviews

2

Average rating

5.0