All reviews

Rating Breakdown

  • 5
    86% (348 ratings)
  • 4
    3% (13 ratings)
  • 3
    2% (8 ratings)
  • 2
    2% (7 ratings)
  • 1
    7% (30 ratings)
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5 / 5 Share

Nov. 26, 2016

I only recently had this app installed in my store, but I'm already getting results! Customer service has been EXCELLENT, helping to tailor the app to my store's needs since I have sale and rental products. Exciting that this is just the beginning and the app is supposed to get BETTER over time! Thanks Shoelace! :)

Using app

10 months

Total reviews

12

Average rating

4.9

5 / 5 Share

Nov. 28, 2016

Had a problem and they fixed it very fast. CEO is very active in responding to customers. Giving Shoelace another shot.

Using app

8 months

Total reviews

8

Average rating

3.8

4 / 5 Share

Nov. 25, 2016

This company stands behind there product, and the ease of use, and customer support reflect that.

Using app

Over 1 year

Total reviews

6

Average rating

4.5

5 / 5 Share

Nov. 19, 2016

Absolutely thrilled! Spent $36 so far and made a 4 figure profit- the results have really blown us away!

Using app

12 months

Total reviews

35

Average rating

5.0

5 / 5 Share

Nov. 18, 2016

I've used Shoelace for almost 2 months and I can say it's been the best app investment I've made. I'm consistently getting over 300% return on the investment and over 15% conversions on clicks on the ads. This is the most effective ad campaign that I have. The customer service is outstanding, honest, timely, and responsive. They won't recommend spending more money unless they can show that you'll get more return for your money. Their system is very sophisticated and effective. I highly recommend them to anyone. Give them a try. You won't regret it! Joe www.stillberners.com

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2016

Not got around to using it completely yet, but it looks simple enough

Using app

--

Total reviews

11

Average rating

4.6

5 / 5 Share

Nov. 8, 2016

This app has been working wonders for us! More than 10X return on investment so far. So happy we gave it a shot and I highly recommend it. -kim

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 1, 2016

Doesn't get any better than Shoelace. As someone who spends welling to five figures per month on regular targeted FB ads, I did not want to add dynamic ads to my workload. But, I knew I needed dynamic ad retargeting. Shoelace took care of this for me. They worked with me, understood my business, and made it happen. Their service fee is well worth it to take this part of the workload off my plate. Plus the fact that they use my FB ad account means I can see all my data and control my dynamic ad spend. 6 Star service and company. Jason IslandJay.com

Using app

Over 2 years

Total reviews

12

Average rating

4.7

5 / 5 Share

Oct. 31, 2016

By far the best move I made with my ecommerce store. www.bellybands.com.au Installing the app has increased my revenue by double as it brings back customers who were already interested in our products. Set up was super easy, the app layout is great and the support has been outstanding. I would highly recommend it. So thankful to have found it. Great Job!

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 31, 2016

Shoelace is an amazing app. We highly recommend using it if re-targeting works in your on-line model. So far Shoelace as contributed 33% of our online sales with an ad spend of under 4%. Highly recommended, Mia Melon.com

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2016

The customer service is incredible, if you are looking for a way to boost your sales by retargettng across Facebook, Instagram, and they are now in Beta with Pinterest advertising. Very cutting edge stuff. We have tried almost every retargeting company and service out there and have been extremely happy with not only the level of service but also the competency. It is not uncommon for one of the founders to jump on the live chat at 4am in the morning to help solve a problem or add a suggestion for a creative. For us we sell mostly bikinis and swimwear but have been making a move to sell more Women's fashion at Bikini Luxe. Being able to retarget our customers on the other visual and social media platforms has been a very effective sales tool. The swimwear and designer swimsuit business is extremely competitive as are most Ecommerce businesses retargeting your customers is appealing to a customer that is already way down the sales funnel and is almost ready to buy. Candice https://www.bikiniluxe.com Women's Swim and Luxury Fashion

Using app

Over 3 years

Total reviews

24

Average rating

5.0

5 / 5 Share

Oct. 27, 2016

Don't even think twice - this app is worth it's money in FB ads :)) Seriously though, we've have amazing results and the customer service is top notch. Five thumbs up for Shoelace!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2017

Shoelaces strength has been the ability to think out of the box and innovate how Ads are presented to customers. Where other ad agency mainly focuses on commissions of ad spend, Shoelace focus on the return on investment on your ad spend. Shoelace Journeys(Personal Favorite) ⭐⭐⭐⭐⭐⭐ 6 Stars! ==> Journeys campaign has been really successful as it re-enforces our branding after a customer leave our site without converting. Customer will be served on brand ads such as blog post, in season trends, user generated content. The biggest benefit of this ad is optimizing the ad not to show to a customer who already converted. ROI has been through the roof. December 16, 2016, to March 9, 2017 Total ad spend: $16,261.38 1 Day View/Click => Order Revenue from ad: $212,155.64 Order count from ad: 2931 ROI from ad: 1204% or 12.04x Email Retargeting ==> We switch to MailChimp from Klaviyo for the Shoelace => Mailchimp integration. Shoelace has taught us to take advantage of our mailing list since customer tends to forget to visit our store after opening our newsletter. This ensures our customer are reminded to come back to us when the are on Facebook/Instagram.It’s really great how they automatically grab image assets our MailChimp account and serving the same thing on Facebook/Instagram Ad. This automation has saved our Creative team great amount of hours! We like to start our Shoelace email retargeting campaign 2 days after a newsletter is sent out. Our ROI has been really good with this campaign as this will make sure no stone is unturned! Black Friday 2016 MailChimp Campaign Total ad spend: $11,662.46 1 Day View/Click => Order Revenue: $72,312.37 Order count from ad: 774 ROI from ad: 520% or 5.2x

Using app

Over 5 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 23, 2016

I'm really liking this app. I wasn't too sure on the facebook ads set up and had dabbled a little without much success that I could tell. I installed the Shoelace autopilot and then had to wait until I had 100 tracked visitors which also seemed impossible at the time lol. I kept checking and they asked if I'd like to start a campaign with just 60 tracked visitors so i thought it can't hurt. So I set up for $5.00 a day, which is ongoing. I can say I was nervous about this money as I don;t have a lot to spare. I set it to work and just checked back now and again. I wasn't seeing much activity and it got to just 4 returns to the website a few days in and i was beginning to doubt my decision. Then I got a $54.00 sale and I checked the shoelace app and it had come from there. I was very happy. It proved it was working. I like that it keeps me in the faces of those who have proven to be interested without me spamming them about the store all the time. Very happy overall and the support is great if you need it for set up etc.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2016

The team from Shoelace is amazing, I was referred by a friend and can't say how much easier it's made managing and re-targeting my products to the appropriate audience. Now I've got more time to focus on the other core functions of the business.

Using app

About 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 17, 2016

We've been using Shoelace for a few months now. It took us a few trials and errors to find the best ad setup but it was worth it. The first month, we had an unusual high cost per click and they quickly gave us a credit to give some time for the ads to adjust and now the cost per click is definitely worth it. We can safely say that it's one of the best Apps we use. The fast support and positive ROI say it all. We do not check our stats anymore since the ROI is in average around 3500% in our case.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 17, 2016

Great App! Very helpful for retargeting! SummerTies www.SummerTies.com

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 17, 2016

This has been essential to our business! It would be awesome if you started to offer retargeting with google and not just facebook, we would definitely pay a fixed consultancy fee to set this up for us and ongoing fees as well..

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 15, 2016

These guys are awesome. Reza responds ridiculously fast to every question, but honestly it's such an intuitive app we rarely have any. The only reason I know the name "Reza" is because we get check ins frequently to make sure things are running smoothly and that they're making us money---which they definitely are! This is a must have app!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 15, 2016

Absolutely Amazing, can highly recommend!! Works out so much easier then running your own Adwords campaigns. Now that I'm using Shoelace I'm spending less and getting better results!

Using app

Over 2 years

Total reviews

9

Average rating

5.0