Shogun ‑ AB Testing
Shogun - A/B Testing App for Shopify
Rating
4.7
feedback
16
chart
#1,222
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
62%
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Less than a year
31%
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More than a year
0%
Reviews Summary
The reviews for the Shogun A/B testing app on Shopify are mostly positive, highlighting the ease of use, effectiveness in improving pages, and excellent customer service. Users appreciate the intuitive interface, quick setup, and actionable insights provided by the app. The customer support team is praised for being responsive and dedicated to helping users with any issues. Some users mention initial issues that were quickly resolved, showcasing the team's commitment to improving the app. However, there is one negative review mentioning a specific issue with the app not working on the user's Shopify store, leading to frustration and a desire to switch to a different solution.
Highlights
All reviews
Nov. 27, 2025
Thanks for taking the time and leaving us a review. We greatly appreciate your support. Let us know if there is anything we can help you with. Sweetan | Client Services Shogun
Nov. 23, 2025
i like
Hi there, Thanks for leaving us a review. We are glad to hear that you are liking the app. Please let us know if there is anything that we can help you with. :) Sweetan | Client Services Shogun
Oct. 15, 2025
This app does not work on our Shopify store. We have been running a Split URL test for days now and the "B Variant" (treatment) page has not received a single visit. We notified Shogun support via chat. Ghogun support acknowledged there is an issue. It as been three days since notification and still this issue has not been resolved. Time to move on.
Hi there, Raymond. Thanks for your patience as we worked through this issue. We investigated this matter at the time of your posting, and we noted that you had uninstalled the app but had since reinstalled it upon our prompting. When we tested it again with you some weeks after this review was added, the app was working as intended. We invited you to try running some new tests, as we concluded that we might have fixed the issue you encountered in passing. I've rechecked now, and it doesn't appear that you've performed any tests since. I invite you to let us know how you get on! James | Client Services Shogun
Sept. 29, 2025
Thank you so much for leaving us a review! ⭐ We really appreciate your support. Sweetan | Client Services Shogun
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