Shogun ‑ AB Testing
A/B testing for pages, themes, templates, price testing & more
Rating
4.5
feedback
34
chart
#746
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
6%
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Less than a month
53%
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Less than a year
41%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, effectiveness in A/B testing, and excellent customer support. Many users highlighted how the app helped them improve their conversion rates and make data-driven decisions without the need for complex coding. The customer service team was commended for being responsive and helpful in resolving any issues that arose. However, there was one negative review mentioning an issue with the A/B test not working on the Shopify store, which took time to resolve.
Highlights
Review RSS Feed
All reviews
May 18, 2026
Doesnt allocate traffic evenly, sending 3/4 bos to A, leading to unusable test results. Support team published a theme without our approval
Hi Tim, Thank you for taking the time to share your feedback. I’m really sorry to hear how frustrating this experience has been. I’d like to clarify one important point: we do not publish a theme without your approval. Can you please confirm which theme you would refer to, or would you be referring to the activity log? Regarding the traffic split you experienced, we completely understand how this impacted your confidence in the test results. As mentioned previously in the email thread by my colleague, James, we have identified cases where bot traffic can skew experiment distribution by behaving like normal visitors. This is something our team is actively working on improving, so test data remains reliable. We truly appreciate you raising both of these concerns and giving us the chance to investigate and also process a refund for both your invoices. We'll look forward to hearing back from you on the same email thread so that we can look at the other concerns for you. Thanks for your support. Sweetan | Client Services Shogun
May 17, 2026
I started an AB test. It deleted all of my product images and made some of my apps broken.
Hi there, We're very sorry for the experience you had here. We understand the impact issues like this can have on your store and appreciate you bringing it to our attention. As requested, we’ve reached out directly and are awaiting your reply so we can investigate this properly with you. We’re committed to understanding exactly what happened, why the safeguards in place didn’t behave as expected, and helping get everything fully resolved. We take issues like this very seriously and are looking forward to working with you to get this fixed. James Shogun Support
May 8, 2026
Thank you so much for leaving us a review and sharing your feedback. Sweetan | Client Services Shogun
April 30, 2026
Great A/B testing and very simple to use. I had a question and Sweetan helped me out and went in depth. Thank you
Hi there, Thanks for taking the time and leaving us a review. I am so glad that I was able to help and answer the question. We are here to help and if you bump into any issues, please don't hesitate to reach out. Thanks for your support. Sweetan | Client Services Shogun
April 18, 2026
I am very impressed with this plugin. A/B testing used to be so complex and expensive. This makes it so easy, you dont even need a developer. Well done guys.
Thank you so much for the amazing feedback! We’re thrilled to hear the app has made A/B testing easier and more accessible for your team. Making powerful optimization tools simple to use without needing a developer is exactly what we aim for. We really appreciate your support and are excited to keep helping you test, learn, and grow! Sweetan | Client Services Shogun
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