Help IBS review for Shogun ‑ AB Testing

Hi there! Thank you so much for your candid and detailed feedback. We truly appreciate you taking the time to share your experience, especially since we’re still in the early stages of launching this new app. We completely understand how frustrating these issues must have been, and we're sorry for the confusion and inconvenience you encountered. Our CTO has reached out directly to gain a better understanding of your setup and assist with troubleshooting the behavior you're experiencing. Those conversations are ongoing, and we’re already using your insights to inform improvements to the product. Your feedback plays a crucial role in helping us refine the experience for everyone, and we look forward to further developing our offering with your input. Also, thank you for acknowledging the value of the free option. We’re committed to supporting merchants at all stages of their store's lifecycle. James | Client Services Shogun