Tippytoad review for Shogun ‑ AB Testing
Oct. 15, 2025
This app does not work on our Shopify store. We have been running a Split URL test for days now and the "B Variant" (treatment) page has not received a single visit. We notified Shogun support via chat. Ghogun support acknowledged there is an issue. It as been three days since notification and still this issue has not been resolved. Time to move on.
Hi there, Raymond. Thanks for your patience as we worked through this issue. We investigated this matter at the time of your posting, and we noted that you had uninstalled the app but had since reinstalled it upon our prompting. When we tested it again with you some weeks after this review was added, the app was working as intended. We invited you to try running some new tests, as we concluded that we might have fixed the issue you encountered in passing. I've rechecked now, and it doesn't appear that you've performed any tests since. I invite you to let us know how you get on! James | Client Services Shogun
