Shop
Reach millions of high-intent shoppers on Shop
Rating
4.8
feedback
5,169
chart
#71
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
8%
-
Less than a year
51%
-
More than a year
36%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use, customer-friendly features, and ability to enhance brand visibility and trust. Users appreciate the app for its seamless setup, quick customer checkout process, and user-friendly interface. Additionally, the app is commended for its clean look, customization options, and the convenience it offers both buyers and sellers. Some users also highlight the app's effectiveness in running ads and its role in connecting with customers in a quick and seamless manner. However, there are a few negative reviews mentioning limitations such as the inability to adjust logo size, issues with tracking numbers causing confusion, and challenges in adjusting delivery dates for certain products.
Highlights
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All reviews
Dec. 31, 2025
Dec. 31, 2025
I switched over from Etsy about a year ago to Shop and it was a smart move. However, because there are so many app options it can be overwhelming to know which to install especially when there are multiple apps that seem to do the same thing. I will say the integrated AI help assistant is FANTASTIC. Anytime I have any issue I get perfectly accurate help and good explainations. It might be a good idea to offer certain alternate versions where the basic necessary apps are set up for you based on your store type and need. There are simply too many options to sift through and for a small business it can be time consuming. That being said, I appreciate the constant new improvements and many free options that provide true enhancement and value including ways to streamline and automate workflows. I am very happy with the level of customer support available. I would only caution someone who isn't very tech savvy to hire a consultant or do a bit of research first. Otherwise, very pleased with the app.
Dec. 31, 2025
Dec. 31, 2025
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