All reviews

Rating Breakdown

  • 5
    87% (5,133 ratings)
  • 4
    7% (428 ratings)
  • 3
    2% (103 ratings)
  • 2
    1% (34 ratings)
  • 1
    3% (157 ratings)

Reviews with Text

  • 37% (2,173)
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3 / 5 Share

March 2, 2026

This app works okay for our shop. However, I don’t find it very user friendly

Using app

Over 3 years

Total reviews

1

Average rating

3.0

3 / 5 Share

March 1, 2026

The fact that we can't remove individual products from Shop is what makes me remove this app. There are some products that I need to be exclusive to my Shopify store, but there is no way to control that with the Shop app.

Using app

2 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 27, 2026

This would be a 5 star rating but until they import the vendor name (brand name) from the product. This is a KEY missing bit of information that NEEDS to be included asap. Shopify support was empathetic and submitted a ticket to the Shop App devs, will update this *if* it is ever added...

Using app

Almost 3 years

Total reviews

6

Average rating

4.5

3 / 5 Share

Feb. 24, 2026

Using app

4 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 14, 2026

Easy to use, limited on styling - could do with the ability to change the bg colour instead of it taking it from the main image. allows yoiu to keep it on brand.

Using app

Over 1 year

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 13, 2026

Using app

Over 4 years

Total reviews

3

Average rating

3.0

3 / 5 Share

Feb. 12, 2026

Store

Kittle.

Using app

Almost 3 years

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 12, 2026

Store

Heolio

Using app

4 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 11, 2026

We've had to refund some customers who were surprised to find that what they thought was just in their cart was converted into an order, and the product arrived at their door when they did not intend to purchase it. Some customers have found it very spooky that their payment info is synced across other Shopify stores and the app. Customizations are generally very limited from a merchant's perspective. Otherwise, we are seeing a great bump in sales from it!

Using app

Over 4 years

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 9, 2026

Be cautious; while they claim it's Customer Acquisition Cost (CAC), they will charge you for each conversion, even from existing customers. This isn't clearly stated.

Using app

Over 1 year

Total reviews

3

Average rating

4.3

3 / 5 Share

Feb. 8, 2026

Using app

5 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 3, 2026

Using app

About 1 year

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 3, 2026

Using app

Over 1 year

Total reviews

2

Average rating

4.0

3 / 5 Share

Jan. 28, 2026

Top

Using app

6 months

Total reviews

2

Average rating

2.5

3 / 5 Share

Jan. 17, 2026

Mi tienda no llega a clientes ni a ventas por esta plataforma

Using app

4 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Jan. 14, 2026

this app is very best to get sales in just some little $ advertising and got a good sale

Using app

10 months

Total reviews

3

Average rating

4.3

3 / 5 Share

Jan. 4, 2026

Works great when they actually allow you to be online. But they’re stringent process of you having a .9% chargeback rate or less is very difficult to contend with when you have customers who will charge back five minutes after they made an order because they have buyers remorse or whatever. And then you get penalized.

Using app

About 3 years

Total reviews

1

Average rating

3.0

3 / 5 Share

Jan. 2, 2026

Using app

--

Total reviews

1

Average rating

3.0

3 / 5 Share

Dec. 19, 2025

Using app

Almost 3 years

Total reviews

2

Average rating

4.0

3 / 5 Share

Dec. 10, 2025

Most of the number of orders that came to our store are from Shop. It's really helping us to have our brand out there. However, I wish there's a more customization option. I always find myself redoing the same thing over and over again for the collections and headline. I also find it difficult to figure out how to design the whole shop.

Using app

Over 1 year

Total reviews

2

Average rating

4.0