Showcase: Shop Instagram Feed
Showcase - Shoppable Instagram Feed
Rating
4.8
feedback
276
chart
#539
All reviews
Rating Breakdown
Review RSS Feed
April 17, 2023
Love the Showcase app! Boosted my Shopify store with stunning Instagram visuals, seamless integration. A+
Thank you so much for the 5 star review, True Glory Hair team! It's great to have you as a customer and thank you for your patience as we worked to address your needs. Please feel free to contact us at [email protected] at any time!
Feb. 15, 2023
Not being a dev myself, had an issue with hashtags, but Nick from support had great communication and fixed it quickly! Really appreciated it!
Hi Slam Fuel team, thanks so much for the 5 star review! We are glad we were able to help you out with the issue you were facing. Please feel free to reach out to [email protected] any time if additional questions come up!
Feb. 6, 2023
This app does what it says it will do and works great for me and my team - no complaints! Super easy to install.
Thank you so much for the 5 star review, Victorious Products team! We are thrilled that you're enjoying the app. As always, if you ever have any questions, please contact us at [email protected]!
Feb. 3, 2023
Very user friendly and anytime we need help a team member answers in a reasonable time frame! Customers love having this feature on our site to help them shop what we post!
Hi Twine & Twig team! Thank you so much for the 5-star review. Glad we were able to help you resolve your query yesterday and looking forward to continuing to improve Showcase for all of our customers! Please feel free to contact [email protected] if you ever have any additional questions.
Jan. 13, 2023
A really useful app for us. And when we recently need help, the Showcase team were quick to respond and helped us with our query, all got sorted on the same day we reached out. Very happy to recommend this app :)
Thanks so much for the 5 star review, ARK Skincare team!! We are glad we were able to help you out yesterday and glad to have you as a customer. As always, let us know if you ever need any additional support at [email protected].
Jan. 7, 2023
I LOVE this app! My favorite part is probably the product page specific galleries - when I tag products and a customer navigates to that product’s page, they can see different posts that include those items in real life. Thanks team!
Thank you so much for the 5 star review! Happy to hear that you're enjoying the product page specific galleries. Please reach out to [email protected] if you ever have any questions on the app.
Aug. 17, 2022
La atención es oportuna y efectiva. Simplifica mucho la forma de taggear los productos, te ayudan haciendo mejoras a la app para que funcione perfectamente para tu negocio y supla tus necesidades.
¡Gracias por tu reseña! Estamos encantados de saber que te encanta la aplicación. Siempre estamos aquí para ayudarlo si alguna vez tiene preguntas. ¡Que tengas una buena semana! Thank you for your review! We are thrilled to hear that you love the app. We're always here to support if you ever have questions. Have a great week!
April 8, 2022
I love this app - there was a time when customer service was hard to reach, but that has been resolved and the support is excellent. Great looking display of images, highly customizable!!
Hi Cheeky Seats Scooter Seat Covers team! I am thrilled to hear how much you enjoy the app. As you've mentioned, customer support was limited at one time, but our app has recently changed ownership and we are now fully dedicated to supporting customers in a responsive and effective manner. Thanks again for your feedback!
Sept. 16, 2021
This app doesn't have any customer support anymore. I have written several times to the support team, never received any response.
Hi Azura New York team! I am sorry to hear about your experience with customer support, but our app has recently changed ownership and we are now fully dedicated to supporting customers in a responsive and effective manner. If you have any interest in returning to Showcase, we'd be happy to send you a 3-month free trial as a welcome back. Thank you!
June 15, 2021
We used this app when we were running a campaign for featured #hashtags. Even on the free plan, the gallery is highly customisable - you choose the posts to show/hide. The grid displays clean and neat on our webstore though we had some issues with the loading time for the images. Just once did we experience a bug of sorts where the images never loaded. Definitely worth a try if you would like to highlight multiple featured galleries on your website.
March 15, 2021
Great clean looking app, allows us to make multiple galleries to fit our needs for each page. Customer service is hassle-free. Someone is always able to answer your question.
Oct. 28, 2020
This app does not appear to be supported anymore. I have written them numerous times as the app is no longer working without any response.
We apologize about the inconvenience - Instagram changed their API and updated the way media URLs are managed. We made the required updates and everything works as expected.
Aug. 26, 2020
Installation is a breeze. Straight-forward. But we will need to monitor to see how it helps to drive traffic to our IG. Thank you. www.onlybrown.com
June 22, 2020
This app is super easy to install. Very useful if you want to create a page with UGC with add to cart feature Would recommend
June 10, 2020
I cannot even begin to describe how great this app is!! It has elevated our pdp and homepage beyond measure. James has been so incredibly helpful assisting, I wouldn't hesitate downloading showcase!
June 9, 2020
Nothing about this app worked for us and the customer services was less than helpful. Over the course of two weeks, we received numerous "Meta Code 429" errors from the app. Initially, customer service blamed us for making "too many attempts" at creating our first gallery. In reality, we tried about 5-6 times, but the error count in the app was saying it was over 220! It was only later that their customer service accidentally let it be known that it was in fact their app that was making too many behind the scenes requests and therefore we needed to wait until their app was done making it's own requests before we could set-up our FIRST gallery. Fast forward two weeks later and it still doesn't work. DO NOT WASTE YOUR TIME WITH THIS APP! Their customer service team will either blame you for the issue or lie about the truth of problem.
We apologize about the inconvenience and understand your frustrations. As mentioned in our support chats, the 429 meta code error is coming from Instagram not our app and is due to the size of your Instagram account which has over 45,000 posts. This issue has been resolved in the new app release, as well as other performance enhancements and upgrades. Again, we apologize about the less than stellar onboarding and wish you the best.
May 18, 2020
I used this app to help me to promote my Instagram account and I am so delighted with everything! Absolutely stunning! Deff recommend! Give it a go!
April 18, 2020
Very easy to use and install. James from showcase is very responsive and helpful, we really enjoy the app
April 18, 2020
Replies so slow. So disappointed with their customer service. I was really interested to try this app if only my questions could be answered. I don't even know what to do with this app anymore because my trial is almost over but they couldn't fix my problems nor reply quickly to my inquiries before my trial ends.
Rob & Mara! John here from the Showcase Team. Hey! Our bad for not getting back to you in a timely manner! Let's get this fixed!! Following up with you now via email. Thank you for reaching out and we will get this fixed! - Best, -jre
April 3, 2020
The app is very easy to install and use. You can add your instagram gallery in a few minutes and plenty of customization is offered, although the standard settings are already very good looking. Translating the language used can also be very easily done which is a great feature. Finally the support team is very responsive and professional. Highly recommended.