Scout CRM (Shop Phone)

Oct. 26, 2020

Perfect comunication on time. They are really honest and correct, always trying to help in a straight way. Thanks for creating this App

Oct. 6, 2020

This app helps you to get a notification on abandoned cart straight the way. So helpful. They are always willing to help with anything you may have. I would 100% recommend them. TOP stars.

Sept. 28, 2020

I used this app to help me recover abadond customers and it works great, its really great app. I recomend it.

May 19, 2020

wow! thank you, admirable the dedication you put into what you do, for us as a company this application is very useful, thanks for the great management in solving this problem, congratulations

May 19, 2020

This app is really helpful since in my country most people use Whatsapp for everything; so it is a solution to get near (and in an efficiente way) to my customers

April 6, 2020

This is a useful app and is seamless in its integration. I like how simple their apps are compared to some other apps which have too much going on! Thanks guys! Ted

March 27, 2021

Hola. Si funciona, lo bueno que puedes saber que realmente le pasó al cliente, por qué abandonó la compra y solucionarle el problema

Dec. 17, 2019

This app just "saved" a sale for me. It is great. Honestly, I don't usually take the time to write reviews but this was awesome.

Nov. 14, 2019

Awesome app that has had amazing results selling large purchases into a niche b2b market. Like everyone, we had some initial fears over calling abandoned carts but being a premium brand in a niche market means that we always get a warm welcome and have a high rate of success. The team at HMS has been great at responding to our support and feature requests.

Aug. 21, 2019

WOW!! What a great app, if you don't have it you are losing money. This app will let you know when a customer that wants to buy, but left before buying. You can call them and close the deal. Don't just think about it, get it now and stop looking customers. Mike Leathershowroom.com

Aug. 17, 2019

I have had this store open for less than a month and scout has already helped me recover a sale for $1200. I contacted the customer via text and he told me what his issue was. I immediately resolved it and closed the deal. He was also looking for the same product on other sites at the time.

July 24, 2019

Scout has been critical to our Abandoned Cart Sequence. Our abandoned cart emails recover on average of 15% of lost sales while with Scout we are now recovering 50% off sales! This has been huge. The one-on-one follow up with customers helps build trust in our brand & adds to the bottom line.

July 12, 2019

One of the best free apps out there. Recovered a lot of money with this through Whatsapp. Thanks, mate! Good job.

July 11, 2019

I really like this app i been using this app like 6 for more than 6 months and is a good alert to help your customers to end the order,

July 9, 2019

An absolute "must have" app for any ecommerce store- allows you to strike iron when hot- almost on a real time basis - to act on abandoned carts and recover sale- our conversion on abandoned carts grew 4X with Scout. Highly recommended!

June 25, 2019

Great app. Super useful. I love the alerts because it keeps our team on point on the most important calls we need to make at any given point. 1 on 1 relationships are key to our business so this app is definitely helpful. The support has been the best part of the app. I had an issue and they solved it within 24 hours.

June 24, 2019

This App has been great. I thought It would be help boost sales and it did! Scout made it easy to personally contact every abandon cart. We boosted sales in a big way (by over 30%) within in the first few days of using Scout. With real personal interactions we were able to convert every person that responded to our calls and texts. (our over-all abandon cart recovery is now at about 70%) Communicating 1 on 1 with potential customers also gave us super good insight into questions and concerns that customers had about our products that would have otherwise held them back from making that first purchase.

March 22, 2019

We would give Scout a zillion stars if we could. Best app ever! Love the personalization features + how much our team is able to do with Scout. Thanks for creating such a useful app!. :) Kathleen + Daniel www.clositherapi.com

March 5, 2019

It's a very effective app, and they keep improving it! The timing (of abandoned carts) should improve though, but I still give it 5 stars because there's no other app I've found yet that's this fast in informing me of orders.

March 2, 2019

Very useful app, and a must have for any merchant. The almost realtime alerts of Abandoned check outs have been a life saver in the couple of instances where there was actually technical reasons for customers not being able to checkout, this benefit alone has seen us save our store from a couple of major issues, and ultimately saved us a lot of money. The dev support is fantastic and Ahmad is always there to help us with any questions and also offers a lot of beneficial tips with his apps. It's great to have Devs and apps that actually want to see you succeed.