Scout CRM (Shop Phone)
Get alerted on Abandoned Checkouts, LTV, Low Inventory & more
Rating
4.6
feedback
187
chart
#3,267
All reviews
Rating Breakdown
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May 30, 2019
It has helped me to recover many abandoned carts. Clients have a more personalized attention and help me visualize the problems that may arise when buying. Great experience.
May 11, 2019
I am using the app. Very nice. Good customer support too. Ahmed helped immediately when i needed him. I hope it helps in sale. Lets see how it works.
March 22, 2019
We would give Scout a zillion stars if we could. Best app ever! Love the personalization features + how much our team is able to do with Scout. Thanks for creating such a useful app!. :) Kathleen + Daniel www.clositherapi.com
March 13, 2019
I have been using Scout as my primary abandon cart recovery tool for quite some time, it is very helpful because Scout will assist you at the right time to reach customers in proper way and make them complete the purchase!
March 12, 2019
I can't say enough good things about this app! Its helped recovered AT LEAST $10,000 in sales. We contact and it's so easy to close sales over the phone! Also, Ahmad is super helpful. Can't recommend this enough! Thank you guys!
March 8, 2019
Great app has brought me back at least 10 sales that have abandoned there cart and it’s so easy just one simple click after setting it up and the customer service is the best
March 5, 2019
It's a very effective app, and they keep improving it! The timing (of abandoned carts) should improve though, but I still give it 5 stars because there's no other app I've found yet that's this fast in informing me of orders.
Thanks Shehla! You're the best. And yes, we do keep improving and the timing of the alerts is something we're tackling as we speak!
March 4, 2019
Works really well! Great way to know when people order multiple times or when people abandon cart.
Thanks Mehul! You're killing it with Jade Black. I remember when you first installed our app you were just starting out and now you're absolutely crushing it. Hey Google, If anyone is searching for great sunglasses send them here -> https://www.jadeblack.co/
March 2, 2019
Very useful app, and a must have for any merchant. The almost realtime alerts of Abandoned check outs have been a life saver in the couple of instances where there was actually technical reasons for customers not being able to checkout, this benefit alone has seen us save our store from a couple of major issues, and ultimately saved us a lot of money. The dev support is fantastic and Ahmad is always there to help us with any questions and also offers a lot of beneficial tips with his apps. It's great to have Devs and apps that actually want to see you succeed.
Thanks Michael! Too kind. You the real MVP!
Feb. 26, 2019
Amazing customer support. Extremely pleasant experience. Added an extensive amount of value and helped me a ton. This app works!
Thanks so much for volunteering a review, Jason. You know it works because you care about your customer relationship. Your tiles will sell themselves because they are so beautiful. Hey Google! If anyone is searching for Moroccan or Mosaic kitchen or bathroom tiles, show them -> https://www.tilebuys.com/
Feb. 24, 2019
Love this app. I really like seeing in real time as customers abandon their checkout. The best part to me is seeing when customers keep coming back and engaging more with them throuch Scout's CRM suggestions.
As a vendor of really great dog treats, Lucas, I'm sure you don't need to worry about your customers coming back. Scout's just letting you know when they come back --- them coming back was all you!
Feb. 14, 2019
one of the best APP there is out there for Shopify, don't be lazy learn how to use it. it helps give a real service on very critical moments that reflect conversions a lot! / and it's free what else can you ask. just say thanks to the people!!!
Feb. 12, 2019
Great app, and I love how it's a chatbot that alerts me when I need to know something about my customer. Love the notifications!
Feb. 12, 2019
Love using this app. I use it everyday. It helps me stay on top of abandoned checkouts, and since we greatly value the phone sales channel it's very useful.
Feb. 3, 2019
Excellent App. Great interaction. perfect for any shopify store especially for new starters. Great customer service if you are stuck with any issues. I would strongly recommend this app for everyone. 10/10!!!!!!
Jan. 23, 2019
I had a problem but they solved it! And now it works perfect. Thank you very much. (Hi, I need help. The screen went blank after erasing one of the boxes. Now I can not use the application and I do not know what to do. I have uninstalled and reinstalled but the screen remains blank. I await an answer. Thank you! Romina.)
Jan. 15, 2019
This is exactly the app I was looking for. Can't wait to recover first checkout with you. Webinars & podcast looks interesting
Dec. 20, 2018
Its really helpful, thanks for the app, here in Chile theres a lot of people happy :) I recovery a lot of abandoned checkouts, I totally recommend
Dec. 8, 2018
Great customer service and one on one guidance on app optimization. Definitely a loyal user. Keep up the great work!
Nov. 25, 2018
I have so many good things to say about Scout, I don't even know where to begin. :D I'm going to keep it short and say that I'm MIND BLOWN & FASCINATED! If you own a Shopify store, and don't use Scout, I guarantee you 100% you are losing sales. Get it while it's FREE! This should be a paid app, and I would gladly Pay for it, because Ahmad is a genius man who created a genuis sales recovery app.