Scout CRM (Shop Phone)

March 27, 2018

This app is extremely valuable! I started in eCommerce in October of 2017 and my business took off. Abandoned carts are everyone's worst nightmare and at first I was inundated with abandoned carts with shockingly high values (some over $1,000). The built in Shopify abandoned cart email is either blocked by the customers email and/or ignored by customers as spam. Scout gives merchants a PERSONAL and effective way to connect with customers in a very easy to use platform (Facebook messenger). Customer are happy and surprised when you reach out personally and they become very willing to complete the sale. Automated cart recovery emails are impersonal and already what they are expecting. I have had great success with this app when taking the time to send a legit email. I have recovered over $10,000 of abandoned cart sales. For a free app this is ESSENTIAL!

March 26, 2018

We’ve been using scout and its helped us alot in speeding up the abandoned cart recovery. We just discovered their direct whatsapp feature and its simply amazing. To top it all , its completely free and the people behind the app are really supportive and take suggestions very positively. So how the app opertaes is that ever hour it fetches data feom the shopify store and sends you a personal message to your facebook messenger alerting you about the abandoned cart, and lets you call or message or whatsapp the potential customer instantaneuosly. Since we do alot of international business often Our customers have certain questions they wish to ask before they purchase the product. and since we get to call them and help solve their doubts in real time , it sure helps a great deal.

March 22, 2018

We've been using scout for our growing business and it is a great way to keep up good communication with our audience that feels personalized. Our abandoned carts convert at a much faster rate now!

Feb. 7, 2018

Hi Folks, you may install this application even without thinking. Best for abandoned cart recovery. BR// Vikas Arora www.TulipSmile.com www.TinkuBhai.com

Dec. 19, 2017

Amazing customer service and innovation. Great tool. Highly recommend to anyone!

Nov. 20, 2017

What a great app!!! Can't say enough! If you wanna convert your abandoned checkouts, this is THEE app to have! Scout gives you tons of information regarding abandoned checkouts and how to convert them into sales. The developer is extremely helpful. His customer service is above and beyond anybody we've used in the past....and this app is FREE! Taking action as soon as a checkout is abandoned is the key to converting. Scout gives you the opportunity to do that! Plus, you get very professional scripts for calling or emailing the customer... so that helps with stage fright!!! This app really opened my eyes about how to handle abandoned checkouts!!! EXCELLENT!!!!!

May 14, 2018

Update, exceptional app. Recommended for everyone. Using it for my brand @ www.devotedstore.com

Oct. 30, 2017

Great app notifies me when I have an abandoned cart and reminds me to call that customer! What a great idea - I never thought to call abandoned cart customers.

March 3, 2017

Allowing us to set the minimum cart value made this the perfect tool!

Feb. 15, 2017

This app boosted my sales by almost 20%. I call all my abandoned cart customers right away and it helps close deals Highly recommend

Feb. 15, 2017

Fantastic app! Also, an innovative way to convert those abandoned cart customers in this modern day. Customer service is King!