Shop Secure
Shop Secure - Country Restriction, GDPR, Fraud Detection
Rating
3.8
feedback
129
chart
#7,449
All reviews
Rating Breakdown
Sept. 12, 2024
1. The product no longer works correctly. Parts work and other parts do not. 2. The interface is broken and is unusable. 3. I am afraid to remove the app before all the services are turned off because it may leave us in a worse unfixable predicament. 4. Support does not respond. I have 2 stores with the same issue. Big problem. Shopify needs to intervene.
July 8, 2024
May 30, 2024
merci secure
Store
My Store
Using app
About 1 month
Dear My Store, Thank you so much for your 5-star review! We are thrilled to hear that you find Shop Secure "muito boa" and that it has been serving you well over the past month. Your positive feedback from Morocco means a lot to us, and we are glad that our app is meeting your needs and expectations. If you have any suggestions or need any assistance in the future, please don't hesitate to reach out. We're here to help! Best regards, The Eggflow Team
May 8, 2024
Muito boa
Dear 1001 Utilidades, Thank you so much for your 5-star review! We are thrilled to hear that you find Shop Secure "muito boa" and that it has been serving you well over the past month. Your positive feedback from Brazil means a lot to us, and we are glad that our app is meeting your needs and expectations. If you have any suggestions or need any assistance in the future, please don't hesitate to reach out. We're here to help! Obrigado novamente! Best regards, The Eggflow Team
Feb. 26, 2024
Muito bom....
Dear Desejoelectro, Thank you for your fantastic 5-star review! We're delighted to hear that you find Shop Secure "muito bom" and that it has been beneficial to you over the past month. Your positive feedback from Brazil is greatly appreciated, and we're glad our app is meeting your needs. Should you have any suggestions or require assistance in the future, please feel free to reach out. We're always here to help! Obrigado novamente! Best regards, The Eggflow Team
Jan. 29, 2024
perfect
Dear Djurens Drömmar, Thank you so much for your perfect 5-star review! We're thrilled to hear that Shop Secure has made a great impression on you in just 3 days of use. Your positive feedback from Sweden means a lot to us, and we're delighted that our app is meeting your expectations. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Thank you once again! Best regards, The Eggflow Team
Nov. 20, 2023
Olá eu não quero mais esse aplicativo ele está causando horrores na minha loja, algumas pessoas do meu país não estão conseguindo acessar a loja, e eu também não consigo acessar a minha loja. Aparece um aviso que foi bloqueado pelo chop secure. Preciso que cancelem esse aplicativo quero que cancelem toddos os meus dados desse aplicativo.
Nov. 3, 2023
apps working well i just install and add product setup
Dear Delicious Design Store, Thank you for your review and for sharing your experience with Shop Secure. We're glad to hear that the app is working well for you and that the product setup process has been smooth. If there's anything we can do to enhance your experience further or if you have any suggestions for improvement, please don't hesitate to reach out. Your feedback is important to us, and we're here to help. Thank you for your support over the past three months! Best regards, The Eggflow Team
Oct. 22, 2023
Signed up for the $9 plan worked for about a month, now just the dreaded 404 page, but the $9 debit from our account works fine.
Dear BULK SERUMS, We sincerely apologize for the issues you've experienced with the $9 plan. We understand how frustrating it must be to encounter a 404 page after the app was working fine for about a month. Your long-term support over the past four years is incredibly valuable to us, and we are committed to resolving this issue promptly. Please reach out to our support team at [email protected] so we can investigate and fix the problem as soon as possible. We also want to ensure that any billing discrepancies are addressed immediately. Thank you for bringing this to our attention, and we apologize for any inconvenience this has caused. Best regards, The Eggflow Team
Oct. 5, 2023
Once upon a time, it worked fine and they responded to a support request. Now, finding out by surprise, our website which supposedly blocked China is fully open to China. Nobody answers emails or web support requests. In addition, after removing the app, there is still a lot of code left on the website that is causing performance issues.
Dear Rhinestone Jewelry Corporation, We deeply apologize for the issues you've encountered with Shop Secure. We're sorry to hear that your website is no longer blocking China as expected and that our support has been unresponsive. Your feedback is important to us, and we regret any inconvenience caused during your almost four years of using our app. Please reach out to our support team at [email protected] so we can address these issues immediately. We are committed to resolving the problem with blocking China and ensuring that any leftover code from the app is removed to improve your website's performance. Thank you for bringing this to our attention. We value your long-term support and are dedicated to making things right. Best regards, The Eggflow Team
Sept. 15, 2023
I removed this add and its code is still showing on my store and it’s causing errors in my merchant center, etc. can’t get a response from support
Dear Highland Archive, We apologize for the inconvenience you've experienced after removing Shop Secure. It's concerning to hear that leftover code is causing errors in your merchant center and that you haven't been able to get a response from our support team. Please contact us directly at [email protected] so we can assist you in resolving these issues promptly. We are committed to ensuring that all residual code is removed and your store is functioning correctly. Thank you for bringing this to our attention and for your patience during the past two months of using our app. Best regards, The Eggflow Team
July 13, 2023
Gostei muito mais queria que fosse mais fácil aditar o perfil ,e mais fácil adicionar as os produtos na loja
Muito obrigado pelo seu valioso feedback, Redes tec! Estamos muito contentes por saber que você está gostando da sua experiência com o aplicativo Shop Secure. Entendemos o seu desejo por um processo mais fácil de editar o perfil e uma maneira mais simples de adicionar produtos à sua loja. Estamos constantemente trabalhando para melhorar nosso aplicativo e torná-lo ainda mais fácil de usar. Suas sugestões são incrivelmente importantes para orientar nossos esforços de desenvolvimento. Fique atento às atualizações, pois estamos trabalhando para aprimorar esses recursos e oferecer a você uma experiência mais tranquila. Se você tiver sugestões específicas ou ideias sobre como podemos facilitar a edição do perfil e a adição de produtos, não hesite em compartilhá-las conosco. Seu feedback é fundamental para moldar o futuro do nosso aplicativo. Mais uma vez, obrigado por escolher o Shop Secure, e esperamos tornar sua experiência ainda melhor no futuro! Se tiver alguma dúvida ou precisar de ajuda com qualquer outra coisa, fique à vontade para entrar em contato com nossa equipe de suporte.
July 8, 2023
Interesante como é a funcionalidade desse app shopify mas sinto que tem muitas funções ótimas sinto que usarei muito
May 28, 2023
I managed to block my own IP address and don't know how to get access back. I am very frustrated with this service.