Shop Secure
Shop Secure - Country Restriction, GDPR, Fraud Detection
Rating
3.9
feedback
129
chart
#2,522
All reviews
Rating Breakdown
Review RSS Feed
March 6, 2021
the app is not doing anything, blocked the countries, still the traffic is coming , uninsatlling, hope the remove their code from my theme.
Hi there, Thank you for your feedback. Our technicians checked the apps that you used, they don't see any errors. There might be some misunderstandings about how the app works. Thus, to learn more knowledge about the apps, please do refer to our FAQ: https://help.eggflow.com/category/frequently-asked-questions/ We hope that we will have a chance to support you if you use our apps again. Please contact us via live chat or email ( [email protected]) if you need any assistance. Have a great day! Eggflow Support Team.
Jan. 25, 2021
O aplicativo é bom, gera bastante confiança no cliente e ajuda bastante ... mas não consegui alterar algumas coisas como botão de aceitar ou rejeitar os cookie e o link que leva para as politicas de privacidade.
Olá, Obrigado pelo seu feedback. Esperamos que o aplicativo seja mais útil para o seu negócio da próxima vez. Além disso, vamos melhorar o aplicativo melhor no futuro. Sinta-se à vontade para nos informar se precisar de alguma ajuda ou informação via chat ao vivo ou e-mail (felicia|@eggflow.com). Boa sorte com o seu negócio! Equipe de suporte do Eggflow.
Dec. 29, 2020
estou usando o app, mas ja consigo ver algumas melhorias... app simples de mecher, equipe qualificada...
Olá, Obrigado pelo seu feedback. Agradecemos muito suas amáveis palavras. Além disso, esperamos que você tenha ótimas experiências na próxima vez. Entre em contato conosco se precisar de ajuda ou informações por chat ao vivo ou e-mail ([email protected]) Boa sorte com o seu negócio! Equipe de suporte do Eggflow ----------------------------------------------------- Hi there, Thank you for your feedback. We greatly appreciate your kind words. Also, we hope that you will have great experiences more the next time. Please contact us if you need any assistance or information via live chat or email ( [email protected]) Good luck with your business! Eggflow Support Team.
Dec. 26, 2020
I am using this app. Firstly Thank you so much for keeping it free and for very supportive customer support. I have used different apps in the last few years. This app is really helpful and it's FREE!
Hi Seo Digital Club, Thank you for your feedback. We greatly appreciate your kind words. Also, we hope that you will have great experiences more the next time. Please contact us if you need any assistance or information via live chat or email ( [email protected]) Good luck with your business! Eggflow Support Team.
Nov. 28, 2020
great app ! i really recommed them ! just give a try! don t work i set a country and I still have traffic from that country
Hi there, Thank you for your feedback. We greatly appreciate your kind words. Also, we hope that you will have great experiences more the next time. Please contact us if you need any assistance or information via live chat or email ( [email protected]) Good luck with your business! Eggflow Support Team.
Nov. 28, 2020
great the app is doing well and it will help a lot. thank you for your technical assistance. we love you
Hi there, Thank you for your feedback. We greatly appreciate your kind words. Also, we hope that you will have great experiences more the next time. Please contact us if you need any assistance or information via live chat or email ( [email protected]) Good luck with your business! Eggflow Support Team.
Nov. 26, 2020
Had issues with this app. Hasn't blocked certain locations and have reached out to support numerous times! No one has got back to me, very frustrating!
Hi WRAPPING KIT, Thank you for your feedback. We received your request before and checked your store. We saw that the countries (ex US ...) is still blocked by the app. We wonder if do you check the blocked country through another application? Besides, we are continuing to upgrade this feature to make it better, so We are very sorry for the delaying updates information to you. Wish you sympathize. Feel free to let us know if you have any other feedback or need the assistance via live chat or email ( [email protected]). Thanks again, Eggflow Support Team.
Nov. 13, 2020
amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing
Hi there, Thank you for your feedback. We greatly appreciate your kind words. Also, we hope that you will have great experiences more the next time. Please contact us if you need any assistance or information via live chat or email ( [email protected]) Good luck with your business! Eggflow Support Team.
Nov. 11, 2020
J'ai utilisé cette application pour faire....elle est super. Ça donne de l'aide.....................
Salut, Merci pour votre avis. Nous apprécions grandement vos aimables paroles. De plus, nous espérons que vous vivrez davantage de belles expériences la prochaine fois. Veuillez nous contacter si vous avez besoin d'aide ou d'informations par chat en direct ou par e-mail ([email protected]) Bonne chance avec ton entreprise! Équipe d'assistance Eggflow.
Aug. 2, 2020
great app! the one which i needed to block un necessary traffic. recommended for a website/ ecom store owner
Hi there, Thank you for your feedback. We greatly appreciate your kind words. Also, we hope that you will have great experiences more the next time. Please contact us if you need any assistance or information via live chat or email ( [email protected]) Good luck with your business! Eggflow Support Team.
June 6, 2020
Nice app. This app is the most perfect did I ever seen. Amei o aplicativo. Proteje a minha loja de todos que tentam copia-lá.
Olá, Obrigado pelo seu feedback. Estamos felizes em ouvir de você. Esperamos que você receba mais grandes experiências e tenha mais outras análises no futuro. Sinta-se à vontade para me informar se precisar de ajuda ou informações. Entre em contato comigo via chat ao vivo ou e-mail ([email protected]) Tenha um bom dia! Equipe de suporte do Eggflow.
May 19, 2020
Right now on trail basis testing it out. Will update review when we test how effective the services are.
Hi there, Thank you for your feedback. We hope that you will have wonderful experiences and new reviews in the future. Please contact us if you need any assistance or information via live chat or email ( [email protected]) Have a lovely day! Felicia | Eggflow Support Team.
April 29, 2020
Great application, I was looking for an application that gives the possibility to block some countries! And with shop Secure it works
Hi there, Thank you for your feedback. We are happy to hear from you. We hope that you will be received great experiences more and have more other reviews in the future. Feel free to let me know if you need any assistance or information. Please contact me via live chat or email ( [email protected]) Have a nice day! Eggflow Support Team.
April 24, 2020
It never worked. I had to constantly block IPs manually, even though their respective countries were blocked already. They blame Shopify, and the last CS rep was obnoxious. Dishonest practices. I want solutions, not excuses and attitude. This app is not working and they don't want to admit it.
April 5, 2020
app not working, no right bann or ip block...not working. I an not very happ here. Please fix this major problem
Hi there, Thank you for your feedback. Our technicians checked the apps that you used, they don't see any errors. There might be some misunderstandings about how the app works. Thus, to learn more knowledge about the apps, please do refer to our FAQ: https://help.eggflow.com/category/frequently-asked-questions/ We hope that we will have a chance to support you if you use our apps again. Please contact us via live chat or email ( [email protected]) if you need any assistance. Have a great day! Eggflow Support Team.
March 24, 2020
Hi there, Thank you for your compliment. We are glad about your great experiences. We hope that you will be received more values in the future. Feel free to let us know if you have any problems via live chat or email ([email protected]) Have a great day! Eggflow Support Team.
Aug. 7, 2021
Very bad customer service, no help at all. I’ve contacted support twice about 502 bad gateway issue which has already been 3 days. No help and no reply for 3 days now. Shows how keen they are to not assist with my current issue. I’ll be definitely disconnecting this app in the next 24 hours if resolution not received. I've installed app a little while ago, it worked first but it doesn't block IPs anymore and access logs useless also, stopped showing current date list of visitors to my store
Hi there, Thank you for your compliment. Our technicians checked your store to find out the mistake. They saw that the features are working well. So we need to know the detail more about this issue to help you. Email support sent you, please reply to us as soon as possible. Feel free to let us know if you have any problems via live chat or email ([email protected]) Have a great day! Eggflow Support Team.
Feb. 12, 2020
Es el primer día que uso esta aplicación y de momento creo que funciona pero me gustaría ver una prueba como si yo intentase acceder a mi página desde los países bloqueados. Gracias
Hi there, Thank you for your feedback. We are happy to hear from you. We hope that you will like the app and have more other reviews in the future. Feel free to let me know if you need any assistance or information. Please contact me via live chat or email ( [email protected]) Have a nice day! Eggflow Support Team. ------------------------------------------- Hola, Gracias por tus comentarios. Estamos contentos de tener noticias sobre ti. Esperamos que te guste la aplicación y tengas más reseñas en el futuro. No dude en avisarme si necesita ayuda o información. Por favor contácteme vía chat en vivo o correo electrónico ([email protected]) ¡Que tengas un Buen día! Equipo de soporte de Eggflow.
Feb. 6, 2020
I installed this app to try to block spam bots currently on my website and immediately it redirected my website to a page saying my country was limited, and I could not view my own website! Not good!!
Hi there, Thank you for your feedback. We regret the app uninstalled. However, we still want to check this issue the most clearly. So we saw that you were used the Whitelist feature with the USA. When you add a country to Whitelist, then all other countries will automatically get blacklisted without using the Blacklist feature. For example, it's unnecessary to whitelist the US then blacklist Brazil, since Brazil has already been blocked once the US is whitelisted. So we wonder if there's anything confusing in setting, leading to blocking your country access. Is the USA your country? Please check your country for me on your end and let me know the result of it. Feel free to let me know if you have any other problems via our email ( [email protected]) or live chat. We hope that we will be seen you reinstalled and supported you once again. Have a nice day! Eggflow Support Team.
Feb. 2, 2020
It was easy to install and i selected the countries I'd like to block. I would like it if it told us that this step was successfully completed and clearly showed the list we chose, as i wasn't sure if it worked or not, it just skipped to the next step. It's just not very clear but ok as it's free. Thank you
Hi there, Thank you for your feedback. We will note your comment and forward it to our technicians. They will update it in the future. We hope that you will be received more values in the future. Feel free to let us know if you have any problems via live chat or email ([email protected]) Have a great day! Eggflow Support Team.