ShopShare
ShopShare ‑ Digital Downloads 5.0 out of 5 stars
Rating
4.2
feedback
20
chart
#4,683
All reviews
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Oct. 30, 2024
Eindelijk een app gevonden die het mogelijk maakt om pdf's etc. toe te voegen aan onze producten. Werkt heel makkelijk en met de snelle hulp van de support-afdeling was de installatie ook snel gefixt! Wij zijn er blij mee en kunnen het dus aanraden!
Aug. 30, 2022
No idea where to begin and how to check if everything is working well. Very frustrating. Do you have any tutorial videos?
Sklep, thank you for trying our App. It's unfortunate that you didn't take advantage of all the communications we've established (email, cell phone, contact us and help tab found in the App). Our App is 100% compatible with Shopify 2.0 and are currently working on the videos. Our support is just a call or click away. We can't help, if we don't know you need it. Please let us know how we can help. -- Sincerely, Robert F. Morrow Founder | ShopShare
Jan. 19, 2022
Contacted their team to address some sort of weird database issue and it was resolved. Excellent communication - good job.
Dennis, thank you for the review. Your right, the duplicate database issue was a weird first for us, however I'm glad we found and fixed the issue for you. If you ever need anything just shoot us an email. Thanks!
Oct. 5, 2021
現在アプリを導入していますが表示されるまでが遅いです。 動作が遅いときは読み込めない場合もあります。 サイトで扱っているデータは軽いほうに分類されると思いますがそれでも読み込めないときがあります。 開発者に問い合わせても1週間ほど前に連絡を取りましたがまだ返信がありません。
Linkce, sorry your experiencing a speed issue on your site and would love to help you with this. We received your support email the same day you added this review. We've updated the ShopShare App to be Shopify 2.0 compliant, which resolves the issue you were experiencing. Thanks.
March 1, 2021
Great App! you can add downloads directly from the product page, i haven't found any other app that can do this. I had some issues installing the code, but their support team helped me straight away!
Natalie, thank you very much for the review, and using ShopShare! 🥳
Nov. 9, 2020
Very fast response. They did the installation for me and then it was easy to set up downloadable instructions for products.
Thank you Ron for the review. We appreciate your business!
Sept. 25, 2020
I use this app to add multiple PDF documents to every product in our shop. It is easy to link documents to products and then to edit the relationship if required. Support on the product has been prompt and effective
Thank you Andrew for the review. We appreciate your business!
Sept. 18, 2019
I don't know about the quality of the app, but I am reviewing the company. Before I even got a chance to try this app I tried to contact the developer 6 days ago because despite the page stating you get 30 day free trial, when I downloaded it tried to lock me in into 7 day trial. I wasn't wanting that so I wanted to contact and fix that before I tested the app but I received no customer service. That said, if you can't even get assistance before using the product.. how bad will the experience be as a customer? Went with another provider.
Paint the Day Designs, We are sorry for your perceived non-response. The email you are referring to was sent to us on 9/12/19, and we got a response that the email was undeliverable. We just sent anther "test" email this morning to see if you get it. If you have an issue/question, and we don't respond within 24 hours then please call us anytime (it's here on the App page - (214) 354-0205). To address your question directly. The App had a code issue that even though the trial period is for 30 days. What trial customers saw in Shopify was 7 days. That issue has been resolved - https://take.ms/Hwb9n We do hope you give us another try sometime. Sincerely, Robert F. Morrow Owner and Founder | ShopShare
Sept. 4, 2019
The app is now working properly. The developer provided support and help to me. I believe my new website can attract more sales lead with this app!
Extremely disappointed that Jason didn't follow our suggestions on troubleshooting the issue. Just this morning (September 3, 2019) we sent an email out-lining the steps that he needed to take. We even stated that if the suggested steps didn't solve his issue, than we would be happy to re-instal the App for him and set it up for free. Instead of responding to our email, he choose to give us one star. Here is the exact content of the email: Hi Jason! We had a look at this issue and there is nothing obviously wrong that we could see. We also created a new relation to see if it was an issue with dropbox but the results were the same. As a last resort would be willing to uninstall ShopShare and re install again and maybe try a different dropbox file? We know that in some cases this solves the problem. Thanks for giving us a try!
Aug. 29, 2019
No google drive support never returned product when searched waited over 1/2 hour before I gave up! Perhaps not appropriate for large stores Not ready for release in my opinion
HomeBrew4Less, Thank you for your review. The problems you were experiencing have been resolved. Google changed their privacy policies, which mandated us to resubmit our App to Google for review, even though we had been approved before. We're extremely sorry for the trouble, and do hope you give us another try at some point. Sincerely, Robert F. Morrow Founder | ShopShare
Nov. 15, 2021
Updated 9 Nov 2021. Leaky and buggy app, useless. We are on the most expensive plan. We set up all the relations properly. When our customers click on the file icons, it opens to a blank screen. Highlighted to them numerous times over the past 3 months but no action so far. We may need to uninstall and customize something ourselves
Thank you for your review. The problem you were experiencing has been resolved. Google changed their privacy policies, which mandated us to resubmit our App to Google for review, even though we had been approved before. We're extremely sorry for the trouble, and do hope you give us another try at some point. Sincerely, Robert F. Morrow Founder | ShopShare
April 24, 2019
I was referred from Shopify support to try ShopShare for adding downloadable PDF files onto our product pages. I called the App developer to get some more information and talked to the owner. He was very helpful and even offered to help with a couple other small changes to our website. Great customer service and great product!
Dec. 18, 2018
Customer service is non-responsive. We signed up for a free trial and the app is not working for us. We have contacted the service and have not received any response or acknowledgement of our email. Can someone here help?
Thank you for your review. The problem you were experiencing has been resolved. Google changed their privacy policies, which mandated us to resubmit our App to Google for review, even though we had been approved before. On this page, you have both our contact email, and our work number. We're extremely sorry for the trouble, and do hope you give us another try at some point. Sincerely, Robert F. Morrow Founder | ShopShare
Oct. 19, 2018
Excellent App. Amazed out how much our customers are accessing and utilizing the content that we are putting up through Shop Share. Really excited about utilizing the app to its full extent. This app is critical to our store and attracting new customers and giving them content that is accessible and will drive them to come back to our online store.
Aug. 15, 2018
This app enhances our customer experience with instruction manuals easily available on product pages. Great support from developer!
Feb. 21, 2018
Very easy to use, simple, straight to the point. Support is fantastic!!! Just get it, its the best solution out there.
Dec. 15, 2017
ShopShare is hands down faster and easier to use than our previous solutions and it fits in our theme seamlessly. Fantastic app, highly recommended!
Aug. 18, 2017
Really easy to use app with a great support team, the only app I've found on the Shopify App Store that allows you to attach any attachment you want to any and all products. 10/10
March 18, 2017
ShopShare is a user friendly easy app! Great Service! The app allowed me to provide recipes to my website at the point of purchase making it very easy for customers to access. It added value to each of our products! All I had to do was save my word file as a PDF and create a "New Relation" to each product. I was able to attach the same recipe to multiple products making postings very quick and easy! See an example on our website at: https://zbarcattle.com/collections/individual-cuts/products/sirloin-steak The files under Sirloin Recipes were attached through ShopShare. You can't go wrong with this app! They were even open to my suggestions and have future versions coming out.