Shop
Reach millions of high-intent shoppers on Shop
Rating
4.8
feedback
5,949
chart
#102
All reviews
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March 2, 2026
how is it that we get charged a $15 when you post my merchandise on your Shop app and they try to purchase with a stolen card???
Feb. 26, 2026
BE CAREFUL!!! There's a reason it is nearly impossible to contact a real person.... I WAS DOUBLE CHARGED FOR AN ACCOUNT I DID NOT START AND WHEN CONTACTING HELP WAS TOLD THEY WOULD DO NOTHING TO HELP ME AND THERE POLICY IS NO REFUNDS.
Feb. 24, 2026
Feb. 21, 2026
Feb. 15, 2026
Made a live website version of my store with reviews on Google without my permission.
Feb. 6, 2026
Be cautious using this app. I was billed for a campaign I never turned on or approved. They turned it on without my permission. I recommend watching your ad activity and charges very closely. I'm very hurt and upset!
Feb. 3, 2026
We aren't able to turn off the reviews app or integrate it with our website
Jan. 23, 2026
Dec. 21, 2025
EXACTLY what the other reviewers have stated. No need for me to be redundant.
Dec. 17, 2025
Double charging customers in a app that i didnt even want and was opted into by Shopify.
Nov. 30, 2025
This APP causes more issues than it is worth. EVERY TIME I fulfil an order (in the UK) SHOP sends my customer a DHL (USA) tracking number to my customer causing so much confusion. The are no settings to prevent this and ZERO support. It's just simply awful.
Nov. 19, 2025
To bad they double dip into your profits. They allow whatever retailer who is selling your product to be relisted on your own website for a higher price that they markup and you have to pay more fees. Also there is no way to prevent this except no using the app. Someone didn't think this through!!!
Nov. 17, 2025
1) If you click you're having a bad experience with Shop App, it just spins and spins and never takes you anywhere. If you click you're having a good experience, the link to leave a review here opens up immediately. 2) If you have a customer who pays with Shop App and Shop Pay on installment, now Shopify keeps charging the customer monthly installments even after you've put in the cancel the order and refund the customer's money back. That's very bad.
Nov. 15, 2025