All reviews

Rating Breakdown

  • 5
    85% (4,118 ratings)
  • 4
    7% (353 ratings)
  • 3
    2% (82 ratings)
  • 2
    1% (29 ratings)
  • 1
    3% (142 ratings)

Reviews with Text

  • 41% (1,915)
Review RSS Feed Review RSS Feed

2 / 5 Share

Dec. 1, 2025

Cannot adjust logo size

Using app

Over 2 years

Total reviews

1

Average rating

2.0

2 / 5 Share

Oct. 22, 2025

cant change the settings and the customize feature looks different then actual app id love for someone to reach out to me and i will change my review

Using app

About 1 year

Total reviews

1

Average rating

2.0

2 / 5 Share

Oct. 11, 2025

Using app

Almost 2 years

Total reviews

1

Average rating

2.0

2 / 5 Share

Sept. 12, 2025

I had to disable Shop Pay because it hijacks my checkout, preventing my customers from seeing my other payment options unless they notice and click a tiny "check out as guest" link. Not acceptable. My B2B clients need to see "Purchase Order" front and center.

Using app

Over 2 years

Total reviews

7

Average rating

3.9

2 / 5 Share

Aug. 27, 2025

Using app

About 1 year

Total reviews

1

Average rating

2.0

2 / 5 Share

Aug. 20, 2025

beetje moeilijk voor een beginner, maar ik kom er wel uit. ook al duurt het langer dan gedacht

Using app

10 months

Total reviews

1

Average rating

2.0

2 / 5 Share

July 29, 2025

I would put 5 stars since it's very simple and free app but the crucial setting is absent: automatic publish all products to the Shop. Such an obvious feature but no...

Using app

About 1 year

Total reviews

5

Average rating

3.0

2 / 5 Share

May 12, 2025

Man ist immer beim anpassen da die Übernahme von Einstellungen in Shopify ist nicht immer 1:1 Bitte helfen uns Lösungen zu finden ;-)

Using app

3 months

Total reviews

2

Average rating

3.5

2 / 5 Share

April 3, 2025

Bella come app, peccato che scaricandola su smartphone non c'è la possibilità di metterla in italiano... dovreste pensarci visto che ci sono negozi italiani che usano shopify. Peccato!

Using app

Almost 2 years

Total reviews

6

Average rating

4.3

2 / 5 Share

March 27, 2025

A very slick channel, easy to edit, customers enjoy using it and the ease of checking out. Unfortunately if you use, say infinite options because your catalogue is super wide rather than deep, and the ridiculous 100 variant cap is quickly met, shop will not work. and of course to upset customers who didn't get what they thought that might, it's all merchants fault according to shopify. As soon as shopify gives all it's merchants the options of making more than 100 veriants I'll launch shop again. until then, they'll just keep shooting themselves in the feet thinking all stores sell 3 variants of stuff.

Using app

About 2 years

Total reviews

7

Average rating

3.0

2 / 5 Share

Feb. 17, 2025

This app is great with exception of Shop Advertising campaigns, they offer campaigns base on the sale with a ROI that you select but it is a lie , as i just had a sale for $470 and they charge me $360 for advertising charges and my ROI was 2.5 . So $360 is not an ROI of 2.5 .They anwser that in the small letters the ROI is not guarantee and they will charge you what they want and if you cancel the sale they will also charge me the $360.

Using app

Over 3 years

Total reviews

8

Average rating

3.5

2 / 5 Share

Feb. 15, 2025

Can´t install it nore activate Shop and there´s no point of contact to clarify

Using app

Almost 2 years

Total reviews

11

Average rating

4.7

2 / 5 Share

Jan. 28, 2025

Using app

About 2 months

Total reviews

1

Average rating

2.0

2 / 5 Share

Dec. 17, 2024

For a customer once logged in via Shop, there is no normal way to logout. So if you want to use a different email address there is no way to go to the normal checkout. You can only “switch Shop accounts” so you have to create a new one. Not very user friendly. We uninstalled the app.

Using app

About 1 year

Total reviews

13

Average rating

4.3

2 / 5 Share

Dec. 5, 2024

We have been working on our Domain Issue since October 30, 2024 and everyone keep telling us the same words: "I can confirm that your domain issue has been escalated and is currently being handled by the domains team." However, we are in December and no results yet on our Domaine Name being updated and corrected. This ticket number given to us should have been escalated to a Manager's Desk as top priority by now. I am trying to get my business up and running and no one on Shopify's team seem to care about the urgency of our business situation. Their support system is poor poor poor!

Using app

Over 1 year

Total reviews

1

Average rating

2.0

2 / 5 Share

Dec. 2, 2024

Having extreme trouble launching the website. Every time I fix something it says something else is wrong

Using app

7 months

Total reviews

1

Average rating

2.0

2 / 5 Share

Oct. 28, 2024

I like the app but the customization options are very difficult to use.

Using app

About 2 months

Total reviews

1

Average rating

2.0

2 / 5 Share

July 29, 2024

Using app

Over 1 year

Total reviews

1

Average rating

2.0

2 / 5 Share

Jan. 4, 2024

Buona

Using app

4 months

Total reviews

1

Average rating

2.0

2 / 5 Share

Nov. 8, 2023

Can't even change the store header, random review ranking. So far, only problems.

Using app

11 months

Total reviews

2

Average rating

1.5

Developer Reply

Hi Arrtopia, thank you for taking the time to leave a review for the Shop sales channel. I am sorry to hear you haven't had a great experience so far, and I want to assist you with that. You can customize your shop preview in the settings for the Shop sales channel in your store admin. You can learn more about this in our Help Center here: https://shopify.link/N8L8. Please don't hesitate to reach out to our authenticated support team through the chat option in the Help Center for more support. -Shay, Shopify Support