All reviews

Rating Breakdown

  • 5
    87% (5,436 ratings)
  • 4
    7% (446 ratings)
  • 3
    2% (110 ratings)
  • 2
    1% (35 ratings)
  • 1
    3% (163 ratings)

Reviews with Text

  • 36% (2,253)
Review RSS Feed Review RSS Feed

1 / 5 Share

Feb. 24, 2025

If I could give zero stars, I would. Their latest update is a complete disaster for merchants. I needed to charge tax on top of my prices for the USA, but thanks to their brilliant new system, taxes are now automatically deducted from my prices—completely eating into my margins. I reached out for support 23 days ago. TWENTY-THREE DAYS. Multiple follow-ups, zero meaningful responses. Just a black hole of incompetence. How does a company running an e-commerce platform not prioritize fixing an issue that directly impacts sellers’ revenue? I’m deactivating my shop and moving on. Shopify clearly doesn’t care about its merchants, only their own bottom line.

Using app

About 1 year

Total reviews

14

Average rating

2.0

1 / 5 Share

Feb. 23, 2025

Hello, I have this message "Shop has noticed your store doesn't meet shopping requirements." And now I can't receive payments. Never had any problem before and now this? Can someone help and tell me what I need to do? I didn't even receive an email. I have no answers and there is nothing I can do on my side. Thank you

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 23, 2025

Shop is clean, organized and easy to use. While they are developing new designs, tools and resources to better promote services and business, the app does well to translate the experience of our individual storefronts into the Shop space and effective POS purchasing. Looking forward to growing with the app and finding even larger communities that appreciate ease of business and quality of service, goods and communication through effective technology.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2025

nice

Store

mucior

Using app

8 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 23, 2025

something is wrong with Shop but it won't tell me what and if i want to delete this unnecessary piece of shit, my entire fucking store crashes to the fucking ground??? fuck off, Shop.

Using app

8 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 22, 2025

Store

XENO

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 22, 2025

Very good

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 22, 2025

So far it’s been easy to use and successful!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 21, 2025

Je recommande la boutique chien unique à tous les maîtres et maîtresses de chiens pour de bons jouets, produits utilisés et même vêtements pour nos amours de toutous! je donne la note de 100 sur 100 à cette nouvelle boutique en ligne

Using app

5 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 22, 2025

I would recommend it’s easy to navigate and it allows easy access from smart phone!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

I've only had positive experiences with shop both as a customer and shop owner.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Excellent and give us free organic traffic that boosts sales. Thank you Shopify so much !

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Using app

6 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Feb. 18, 2025

Store

AIMA

Using app

About 1 year

Total reviews

3

Average rating

4.7

2 / 5 Share

Feb. 17, 2025

This app is great with exception of Shop Advertising campaigns, they offer campaigns base on the sale with a ROI that you select but it is a lie , as i just had a sale for $470 and they charge me $360 for advertising charges and my ROI was 2.5 . So $360 is not an ROI of 2.5 .They anwser that in the small letters the ROI is not guarantee and they will charge you what they want and if you cancel the sale they will also charge me the $360.

Using app

Over 3 years

Total reviews

9

Average rating

3.7

5 / 5 Share

Feb. 16, 2025

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2025

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2025

Using app

About 1 year

Total reviews

2

Average rating

5.0