All reviews

Rating Breakdown

  • 5
    86% (5,150 ratings)
  • 4
    7% (429 ratings)
  • 3
    2% (104 ratings)
  • 2
    1% (34 ratings)
  • 1
    3% (158 ratings)

Reviews with Text

  • 37% (2,180)
Review RSS Feed Review RSS Feed

4 / 5 Share

Oct. 31, 2023

Good app now that we are able to submit responses to customer reviews. Always good to see both sides of a conversation.

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 24, 2023

it's a good app. It helps bring customers and traffic to your page. would have loved it even more if there was a way to run ads and target those customers that are purchasing.

Store

MALEVA

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 19, 2023

I like the concept as it's a direct competitor to Amazon. I wish there were more marketing options.

Using app

Over 2 years

Total reviews

7

Average rating

3.7

4 / 5 Share

April 5, 2024

Slowing adding a new audience to our platform.

Using app

Almost 3 years

Total reviews

1

Average rating

3.0

4 / 5 Share

Sept. 11, 2023

I love the app, but it definitely needs more details on how to run campaigns and use it to improve sales.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time to leave a review! If you are wanting to learn more about the customization options for the Shop sales channel you can find that in our Help Center here: https://shopify.link/N8L8. If you want to learn more about running ad campaigns on social media platforms or search engines, I recommend checking out their help resources directly. -Shay, Shop Support

4 / 5 Share

Sept. 9, 2023

Decent app. However, as a seller I'd like notifications when customers review products, as it is currently I have to keep checking it. Maybe I'm missing something? Good app though overall

Using app

Over 1 year

Total reviews

9

Average rating

4.4

Developer Reply

Hey there! Thanks for taking the time to leave a review. You can use the Shopify Flow app (https://shopify.link/mB8l) to create a workflow that will notify you whenever you receive a review. Feel free to refer to this guide (https://shopify.link/6kox) to create a workflow. You can select "Shop Review Published" as the trigger and "Send internal email" as the action. This is how the workflow should look: https://shopify.link/qWDy. -Summer, Shopify Support

4 / 5 Share

July 27, 2023

I enjoy the customization of the shop store and analytics. Surprisingly good! Hope it stays that way.

Using app

12 months

Total reviews

20

Average rating

3.2

4 / 5 Share

May 31, 2023

I like this app overall. However, it could do better with product delivery dates and card messages. It doesn't provide the necessary fields during the purchase to allow customers to pick delivery dates (for flowers/plants) nor does it offer a field to insert a message for a delivery or a card to accompany the delivery. Because of this glitch, we regularly have to call the customer to get card messages and delivery dates.

Using app

Over 1 year

Total reviews

9

Average rating

4.9

Developer Reply

Hi, thanks for taking the time to leave your review here with us. At this stage, any customizations to the product, cart or checkout page on your online store, in particular via a third-party app, may not appear on the Shop app. I understand that this isn't ideal, especially for businesses that rely heavily on these customizations in order to complete their customer orders. I'll be sure to pass on your thoughts to our development team however, so that they're aware of the use case you've explained to us here and in case this is something they'd like to consider for the future. -Kimi, Shop Support

4 / 5 Share

May 19, 2023

so far so good. Just started using this platform and already have a sale. Bit of an issue transferring from ebay due to categories. Same issue transferring to FB shops. Still has ways to work around but will take some time

Using app

15 days

Total reviews

1

Average rating

4.0