Context Travel review for Shopicial ‑ Community Forum
Nov. 9, 2020
Our store set up a free trial with Shopical back in September and almost immediately deleted it as it did not meet our needs (a public community not gated by login). However, ever since then our FB Ads account has been getting blocked for spam because they associate us with this link: https://cdn-a.shopicial.com/js/shopicial.min.js?shop=XXX.myshopify.com We need all references to Shopical deleted so we can continue to run ads. Ads are how we bring in new customers to the business and we are suffering financial loss. I tried emailing the listed support [email protected] and it bounced. I would stay far away from Shopical if you run any paid social.
Hello, I am sorry to hear that. Since you removed the app, all JS files from the app will be removed as well. Our email provider has been having problems for a while of times recently. Now it is working fine. In all cases, you can contact us using the contact form inside the app. It uptime 100%.
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