Shopify Email
Email marketing made for commerce
Rating
4.6
feedback
2,117
chart
#8,554
All reviews
Rating Breakdown
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Dec. 1, 2024
It's ok. There is some functionality that is missing. There isn't a section to add a navigation menu. I have to add a HTML code. I can't find any articles on information on the code itself or how to add the code. It's like Shopify wants us to spend $ with their partners for solutions that should be already provided to us. We are the partners. We are already spending money.
Nov. 21, 2024
I'm not really good at setting up emails to send out to customers but I do wish they were a little easier and there were more templates or ways to create different types of campaigns.
Nov. 16, 2024
Nov. 8, 2024
Die App ist ok. Große Segmente werden jedoch nicht gesendet und das Selektieren einzelner Segemente ist nicht optimal.
Sept. 20, 2024
The formatting options are woefully behind other email apps. The lack of ability to format the text like custom fonts etc. Basically the email design formatting should be consistent with the pages formatting.
Sept. 16, 2024
Haven't launched my site yet but it looks like automations work well. Although I have difficulty following the logic, hierachies and jargon as I'm used to other systems.
Aug. 6, 2024
Application suddenly throttling emails, not providing marketing reports data and taking days for test emails to come through. Support is every 24 hours and a solution hasnt been found.
Hey there, thanks for the review. If you have an issue with the Shopify Email application throttling the emails that you are attempting to send, we will need to take a further look to advise next steps. You can get in touch with our live support by navigating to the Help Center: https://shopify.link/5bNx. If you are currently in contact with our live support about this situation, you may be able to ask for an update by responding to the most recent email that you received regarding this. This will notify the corresponding team to provide you with an update. -Ollie, Shopify Support
July 25, 2024
I think shopify should have more options to custom emails and make it simple. I feel like the emails are limited to artistic details and abilities to create fun emails that catches the eye.
July 21, 2024
Al momento la experiencia ha sido de descubrimiento y muy agradable. No me gusta que cobren el total de la mensualidad mientras trabajo el montaje de la tienda.
May 31, 2024
Pretty simple to learn how to create and send emails. There are a few templates to help get you started but with a blank template you can create your own content. The only downfall about the email app is that the recipients of my store's emails, don't actually see my company email address if it's a third party email address. The recipients see shopify's default email assigned to the store which consists of words and numbers that's something like "[email protected]" that's not very professional or convincing looking. I really do not want to rebrand a new email but may have to as to prevent the funky default shopify email address. I'd like to see Shopify allow third party Gmail accounts to integrate seemlessly with their email app so you don't see their strange default email address.
Hi there, thank you for your review. I am not sure if this is expected behaviour at this point as merchants should be able to set their own email address as the sender email listed, so I would recommend touching base with our support team to see if this can be avoided: https://shopify.link/vRnL. We appreciate you taking the time to share your feedback with us. -Victor, Shopify Support
May 9, 2024
It's decent enough to use, but I would like more ability to better customise fonts, colours, and the general theme of emails. In particular, changing colours of text and hyperlinks to be our house colours is time-consuming and doesn't work very well.