All reviews

Rating Breakdown

  • 5
    75% (2,171 ratings)
  • 4
    14% (413 ratings)
  • 3
    3% (81 ratings)
  • 2
    2% (45 ratings)
  • 1
    3% (97 ratings)

Reviews with Text

  • 59% (1,666)
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5 / 5 Share

March 26, 2021

Simple easy to use app. The tools are within reach that even a baby can understand. Good for beginners.

Using app

11 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2021

Amazing app for dummy's such as myself - I was able to easily edit the templates and customize them to my stores colour scheme and products. I would highly recommend this to everyone!

Using app

37 minutes

Total reviews

2

Average rating

5.0

4 / 5 Share

March 23, 2021

Excelente app, aunque seria genial si pudiera uno modificar los espacios cuando se agregan imágenes.

Using app

25 days

Total reviews

1

Average rating

4.0

5 / 5 Share

March 22, 2021

Hello! Shopify Email App is an Amazing app!!! It's very easy to use and hopefully very prosperous in the future :)

Store

Zeshop

Using app

11 months

Total reviews

3

Average rating

5.0

2 / 5 Share

March 21, 2021

Looks good- but I need to send more than 4 emails in a week. Not all emails go to all subscribers and I need targeted content for each group.

Using app

About 2 months

Total reviews

2

Average rating

1.5

Developer Reply

Hey there, Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. As of right now there is a maximum limit of 5 emails every week. I will be sure to pass your feedback on to the developer team and hopefully this is something they can look into for future updates. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team. Claire l Shopify

4 / 5 Share

March 18, 2021

Would love to use this in place of Klaviyo but you need more features such as abandon cart and more segmenting. If you could get some of the best features of Klaviyo you'd have a hit on your hands and I would gladly pay $300/mo for this.

Using app

8 days

Total reviews

4

Average rating

4.8

5 / 5 Share

March 17, 2021

Using the Email Marketing app is amazing! cant wait to use again next month. The ease of changing the template to fit our business was simple.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2021

It's super easy to build out an email. I usually have an issue with what to feature, but Shopify helps with the built in stats. I'm still poking around in here to learn about all of the capabilities!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2021

Just exploring email marketing on new store. Looks great so far. So easy to setup and use. Looking forward to great results.

Using app

25 minutes

Total reviews

33

Average rating

5.0

1 / 5 Share

Nov. 29, 2024

This app divides emails into batches so that they might take up to 72 hours for all of them to be sent out. It completely ruined my product launch because my email subscribers were expecting to receive an email at a certain time to order one of my limited edition items. Now half of them haven't even received the email, and they've been waiting for weeks. Edit: App not sending any emails on Black Friday. This kills small businesses. Will find another app.

Using app

About 4 years

Total reviews

10

Average rating

3.6

5 / 5 Share

March 15, 2021

easy to use, fast. Some more templates would be nice, but it works great. I hope this will help me to send more emails.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

March 14, 2021

It's very easy and convinient for me. The only complain I have is that I want to use "liquid tags" in email messages.

Using app

About 22 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

March 13, 2021

This is a lovely app! However, it would be useful to add few design options to match our theme, for example allow square and hollow buttons, etc.

Using app

7 months

Total reviews

3

Average rating

4.7

4 / 5 Share

March 12, 2021

Good app, pretty easy to use for marketing emails. It has all the basic tools. I would love to see ways to edit the size of the padding (too big in my opinion), a background photo (esp. in the header), turn off the header or be able to fully edit it and to have a full width option (header/footer) in the future. Thank you!

Using app

About 3 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

March 10, 2021

I love it! THank you so much for this amazing platform. Hope that this platform will grow more and gives us more sales.

Using app

9 months

Total reviews

5

Average rating

5.0

1 / 5 Share

March 8, 2021

Ive migrated 2 websites from Mailchimp since shopify and mailchimp fell out of bed, and to be fair i'm disappointed and will be looking at alternatives. My monthly marketing bill for emails has doubled compared to previous app, and theres no function to feed each email to social media accounts as before, which overall has had an impact on sales and bottom line. So paying more for less sales isnt good! bye bye!

Using app

7 months

Total reviews

3

Average rating

1.7

Developer Reply

Hey there! Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear the Shopify email app didn't meet your expectations. I would love to talk to you further and better understand the issues you were facing so we can share your feedback with our team. I will send you an email to open up that line of communication! Claire - Shopify

4 / 5 Share

March 5, 2021

I think this app is very straight forward, and perfect for basic email needs. there's very little customization or bells and whistles, but definitely a solid app to send emails and build multichannel campaigns. which is actually pretty amazing.

Using app

7 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 3, 2021

If you want to send bulk emails and are looking at a 10-15% bounce rate instead of 4% bounce rate, and have a SHOPIFY STORE, then this is for you!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2021

Very easy to use tool. Made my first email in 5 minutes. Love that ready-made templates are already good-looking and gives You a good lead to make the email look nice.

Using app

About 1 hour

Total reviews

5

Average rating

3.4

5 / 5 Share

March 2, 2021

Vielen Dank für so eine schöne Funktion, jetzt kann ich endlich mit meinen Kunden ganz einfach in Kontakt treten. Ich erhoffe mir durch den ersten versuch eine Gute Verkaufsrate! Schöne Woche !

Using app

11 minutes

Total reviews

2

Average rating

5.0