Shopify Email
Email marketing made for commerce
Rating
4.8
feedback
2,883
chart
#9,005
All reviews
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Sept. 18, 2021
My second review. Can't get much easier than the pre-designed templates. Effortless to send out a last minute update about your shop.
Sept. 29, 2020
the shopify email is a good app and easy to use and at a great price , easy and effective templates
Sept. 28, 2020
We are using Shopify Email for our new subscribers and find it very easy to use with nice templates and everything works smoothly
Sept. 27, 2020
Very basic - No ability to automate flows - You cannot add a logo or match to your theme or customize fonts. Shopify promised upgrades months ago it still says new templates coming soon - I guess SOON means in a few years?! sticking with our other email provider for now.
Hey there, Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and add functionality to suit our merchants needs. We often times cannot provide exact time-line on when changes or new launches of our products will take place, but rest assured that we always take our merchants feedback seriously when making these plans for the future. I'm going to follow up with you with an email, to open up the lines of communication here, so I can provide your feedback to my team. Best, Charlotte | Shopify Support
Sept. 26, 2020
Its a wonderful app that is really convenient to use for all your marketing campaign. Highly recommended
Sept. 25, 2020
I like this. But I would looooooove to be able to add a collection preview. I would also like to be able to insert recipient name.
Sept. 24, 2020
I like using this as I can accomplish everything using one platform. I wish there were more templates and ways to move the images, smaller of off to the side and more fonts.
Sept. 22, 2020
Amazing app - simplifies everything so much for a complete beginner like me in email marketing Thanks again!
Sept. 20, 2020
its great. i tried alot of other apps and they were more difficult than this . the price is great and so far so good.
Sept. 19, 2020
I love Shopify email! It's so much easier having everything in one place. I really like that the emails are already branded and I can focus on the content. Looking forward to seeing more templates!!
Sept. 19, 2020
Have used this app to send out promotional emails. Very easy to use and convenient to create simple email templates.
Sept. 16, 2020
Great feature, much nicer than having export my subscribers to mailchimp. Hope to see more automated features like best time for scheduling and the ability to add collection soon.
Sept. 16, 2020
Shopify will control your marketing and shut down your email before it is sent to all of your customers. This has happen to me 3 times out of 7 emails sent to the same list. It is very frustrating not having the control over your own list. After finally getting a hold of customer support I was told there is no way to turn off the big brother controls of the email system. Until they get the bugs worked out it's really a crap shoot if it will work.
Hey there! Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with email delivery. I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication, and will be able to pass on feedback to our developers. Claire - Shopify
Sept. 16, 2020
First time using emails and this has made it easy for me to understand and send emails to customers. I find that adding and loading images/products easy and it has helped bring attention to my products. I just need to write eye catching captions now and attract those potential buyers too!
Sept. 16, 2020
Easy to use, simple and effective templates. Love it! I will definitely continue to use this for my emailing needs.
Sept. 15, 2020
Great addition to the shopify experience. Easy to use and works a treat. Love the scheduled email part, you can set up a campaign in your spare time ready to kick in at the time you want. Well worth downloading.
Sept. 15, 2020
No "thank you for subscribing" email possible!? More expense and time wasted on another app just to get this feature. What a glaringly obvious failure.
Hey there, Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are continuing work to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team. Claire l Shopify
Sept. 14, 2020
It is simple to use and smoothly connects to the shopify store, wish we could see more detailed info on the reports.
Sept. 14, 2020
DO not use this app. The features are quite limited so that is a big limitation but to make it a NO GO at all, they have strange guidelines that they do not share with you on when to stop your campaign in the middle of it. They decided to stop my campaign due to "bad metrics". What metrics??? My unsubs rate (of the same list that I used on mailchimp without issues) was 2.5%, which is a little higher but for my niche of baby products not unusual as babies, you know, grow. They apparently decided it was too high even if an open rate of over 37% (industry average 15-25%) and a click through of over 6% (industry average 2,5%). Now, if I want to re-send the campaign, there is no way of re-sending to those that have not yet received it. So they screwed my campaign delivery and there is no way to save it. Save yourselves time and do not use this. I am back to mailchip.
Hey there! Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with email delivery. I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication, and so we can get your feedback to our developers. Claire - Shopify
Sept. 12, 2020
Quick and easy email marketing setup. Includes basic features and hope more will be added soon. BuyExcelTemplates.com