Shopify Email
Email marketing made for commerce
Rating
4.8
feedback
2,860
chart
#9,321
All reviews
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June 2, 2020
Very basic email app. It's fairly easy to use but wish there were more tools like automating welcome emails or scheduling them.
Hey there, Claire here from Shopify. Thank you for taking the time leave us a detailed review. I'm a glad to hear you found it easy to use, but can totally understand wanting more functionality for your business. Our team are working to improve the app and add functionality to suit our merchants needs, so I will be sure to pass on this feedback to our team for future updates. I'm going to follow up with you in an email so if there is any further feedback on features you would love to see I can pass this on to our developers too. Claire l Shopify
May 27, 2020
So, if you are a small business and just want something that will ping out a basic email to your customers then this is for you .. However, if you actually care about your communication with customers and require a decent level of customization and control then stick with a dedicated 3rd party app .. We would have loved to streamline our email into shopify but sadly with the functions as they are it just wont happen .. Mailchimp .. my business with you is safe for now .. Mike, Co-Founder www.RocknRomanceVintage.com
Hey Mike, Amy here from Shopify. I appreciate the feedback. I would love to hear more about what features you feel are missing and what can be changed/improved so that I can pass the details along to my developers. I'll shoot you an email to open up that communication! Amy l Shopify
May 8, 2020
This has a lot of potential, but isn't really ready for active use, especially if you have a large list. The features are very limited, but adding products to an email is incredibly fast and could improve your workflow. We've been testing it with around 10000 subscribers and it just takes too long to send emails (they go in batches but it can take hours for any to send at all) so scheduling is effectively meaningless. There's no automation, and I'm not sure whether anything is planned or if this is only intended to be a starter service for very small businesses.
Hey there, Amy here from Shopify. I'm happy to hear that you can see the potential. I appreciate both the positive and negative feedback. I'm going to send you an email so I can gather all of the feedback from you and pass it along to my developers. Amy l Shopify
May 7, 2020
I was really looking forward to Shopify E-mail and hoped it would change a lot, but to be honest it's not that spectaculair and very very basic. Also weird that it doesn't allow you to change the notification mails. It should be 'normal' to have a great free way to send all your customers emails when paying 79$ per month for using Shopify. Still a lot of work to do Shopify...
Hey there, Amy here from Shopify. I appreciate the feedback. Our aim here is to make it as easy as possible for our Merchants to be able to do everything in one place. That is why your feedback is so important! I'm going to send you an email so I can gather your thoughts and get it off to my team. Amy l Shopify
May 5, 2020
I used this app and found spelling errors and simple grammar edits were not highlighted! I cannot trust this mailing system if this does not get corrected.
Hey there! Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants with feedback that can help us to improve. I'm going to send you an email to open up the lines of communication here and see what can be done. Amy l Shopify