Shopify Email
Email marketing made for commerce
Rating
4.5
feedback
1,814
chart
#5,875
All reviews
Rating Breakdown
Dec. 18, 2023
Basic free app. Love it! May include more in dept features will be perfect.
Dec. 4, 2023
Easy to use and overall effective template builder. IT IS ESSENTIAL THAT ELEMENT PADDING CONTROL IS ADDED, the automatic padding results in little flexibility when trying to achieve certain e-mail designs. Powerful tool when combined with Shopify Flow.
Thank you for the review and for sharing the feedback. We understand that you need element padding control in order to achieve the designs that you're looking for, and we'd be happy to share your suggestion with our development team. If you'd like to try some alternatives that may provide you with this functionality, then we'd recommend taking a look at Klaviyo (https://shopify.link/Ao6K), Omnisend (https://shopify.link/Bo5A), Mailchimp (https://shopify.link/Ko3r), or Seguno (https://shopify.link/ypJk). Cheers. -Elias, Shopify Support
Dec. 4, 2023
This is a great free app. Very basic but it works. The only reason why I gave 4 stars is because I would like a function where I can resend an email to customers who has not opened the previous email.
Dec. 2, 2023
I like that it's free. When you are running a company all it does is cost you money so to save in some areas is great. It works great but it's not seamless. We can only send out about 900 emails at a time. For some reason we get a glitch every time if we try to send to all 4,000 subscribers. The emails could be fancier too. They are pretty boring but it still works fine.
Nov. 20, 2023
Love it! Would be nice to have an email list validator to clean up our list. Or a theme template to ask if people still want to be on the list. Basically a way to clean the email list for better deliverability. Thank you!
Sept. 21, 2023
We love the overall simplicity and useability of the native Shopify Email app. The sync from branding saves a bunch of time so you don't have to reconfigure that multiple times. 10,000 emails per month is plenty for us right now! The only thing preventing me from giving this a 5 star is being forced to use the same email address as setup in the store. I know it's convenient since it is all synced from the main settings of the store, but if I can sync the branding and then change it why can't we sync the from address and change it if desired?
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support
Sept. 5, 2023
Love the app but I have a problem finding my discount codes when I'm editing an email.
Aug. 23, 2023
Another FREE it is for my type of app. I need to dive deeper in and figure more stuff out. If you need any ideas, come to my site. I have lots of cool stuff you can check out.
June 28, 2023
I know it's free, but it doesn't fit my plans, and I'll keep looking for an app that works. Thank you for your free service
April 6, 2023
Great App! The only issue is that emails are not listed/filtered by their 'Send Date'. Therefore, one must look through each email in order to find an email for a particular send date to make revisions. Just recently the emails were listed by the 'send date' which made it easy to instantly find a particular email, but in the past few weeks, it changed back to random listing by the latest email worked on. Other than that, the app is easy to use, looks great and customer response is excellent.
Thank you so much for writing your review and I am glad to hear that you've found Shopify Email easy to use and a useful tool for communicating with customers. We also appreciate your feedback about the send date and I will be sure to pass your comments onto our development team. -Victor, Shopify Support
Jan. 12, 2023
I like the app, but I don't care much for the templates. They seem to be out of date. Also, how do I update my business physical address.
Hey there. Thanks so much for taking the time and sharing this feedback with us. We’re always looking to evolve our templates, and will be sure to pass your feedback to our development team. As for updating your business physical address, this pulls from your store’s business settings. Check out the steps to update that here: https://help.shopify.com/en/manual/intro-to-shopify/initial-setup/setup-business-settings#set-or-change-your-business-address Thanks! - Clare, Shopify Email
Dec. 20, 2022
We must be able to add/create/use our custom HTML email template or we must be able to use our Shopify Notification based email templates. I hope, an update will come soon about this. Any other things are awesome.
Nov. 18, 2022
Buena para emails sencillos, bastante bien integrado con shopify. Una gran decepción es que los mails no sean traducibles con la app de shopify Translate&Adapt.
Nov. 12, 2022
I was a little confused at first but it's easy to use. I love that Shopify has this options. Makes it a lot easier for me :)
Nov. 4, 2022
I like this app I truly recommand This app mainly the support customer is really great in particularly mr lord R
Oct. 24, 2022
muito acessível , estou ainda em fase inicial mas na verdade muito pratica pra meu negocio. gostando bastante
Sept. 29, 2022
Great app! Suggested additions based on what other apps offer that would put it at 5*: * Email multiple segments at once * Add custom data fields * Email customers based on the collection that they purchase from without doing a bunch of work arounds * Search and select segments in the search bar when choosing which collection to send to / sort the drop down list of segments by A-Z rather than the order in which they're created * See individual recipients' email receipt/open history
I'm delighted to hear that you've enjoyed using Shopify Email and we appreciate you taking the time to write your review and provide us with your suggestions on how the app can be improved. I'll be sure to pass your feedback onto our development team for review. -Victor
Aug. 23, 2022
This app works sort of ok. I imported all our subscribers from GetResponse easily. My only issue is when editing the email with things like being able to say use a link generated in the discount section of Shopify. It is easy to get the look of the email right in terms of store branding but with editing links etc it could do with some improvements. The price is great but the app needs some tweaks.
We appreciate you taking the time to get in touch and write your review to let us know how Shopify Email could be improved. I can certainly see why you'd like to see improvements with regards to customizing your emails and making it easier to add links, and I will be sure to pass your feedback onto our development team. Thank you for reaching out and I hope Shopify Email continues to be a useful tool for your business moving forward. -Victor, Shopify Support
April 18, 2022
Hallo im Großen und Ganzen ein sehr cooles Tool! Habe nur ein Problem und zwar habe Ich gesehen das Automatisierte Emails teilweiße nicht versendet werden oder beim Empfänger ankommen! Ich weiß nicht was ich machen soll. Bitte um Hilfe! Danke
Hey, there. Thanks so much for taking the time to leave a review for Shopify email. I'm sorry to hear about these sending and receiving issues you've noticed with the app. This could be the result of many factors, such as the email address of the recipient, or the email service provider that the recipient is using. I recommend reaching out to our Live Support Team (https://bit.ly/3vSCGut) so they can help you troubleshoot and resolve these issues. We do offer support via our Portal in German, so you'll be in good hands over there! -Imogen, Shopify Support