Shopify Email
Email marketing made for commerce
Rating
4.5
feedback
1,814
chart
#5,875
All reviews
Rating Breakdown
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April 18, 2022
Hallo im Großen und Ganzen ein sehr cooles Tool! Habe nur ein Problem und zwar habe Ich gesehen das Automatisierte Emails teilweiße nicht versendet werden oder beim Empfänger ankommen! Ich weiß nicht was ich machen soll. Bitte um Hilfe! Danke
Hey, there. Thanks so much for taking the time to leave a review for Shopify email. I'm sorry to hear about these sending and receiving issues you've noticed with the app. This could be the result of many factors, such as the email address of the recipient, or the email service provider that the recipient is using. I recommend reaching out to our Live Support Team (https://bit.ly/3vSCGut) so they can help you troubleshoot and resolve these issues. We do offer support via our Portal in German, so you'll be in good hands over there! -Imogen, Shopify Support
March 20, 2022
Can anyone tell me how to set up an automated welcome email? I can't seem to figure out how to do that. I like the layouts and design, but I might need to switch to another app, if I can't streamline this a bit.
Thank you for taking the time to write your review and ask your question! You can indeed set up a welcome email for new customers within Shopify, but it is not done directly within the Shopify Email app. This can instead be set up within the Automations section of the Marketing tab in the Shopify admin. We have a guide here you can follow which explains how to create an automation within Shopify, including sending a welcome email to your customers: https://bit.ly/3iPaDoo. -Victor, Shopify Support
Jan. 19, 2022
I find this app super helpful, and its handy to have an e-mail campaign app that I don't have to navigate away from my website to use. It's quite basic but that's really all I need and I can't fault its set up. It's intuitive to use and pretty straight forward. However, I would love the ability to set a default colour palette so that my e-mails match my website and so I don't have to change the templates manually. It would make using the app a lot quicker and more convenient. It'd also be great to be able to set a default font. Overall, very happy with this app - I would give it five stars if not for the suggestion outlined above.
Thank you for getting in touch and for letting us know how you've found Shopify Email! I'm glad to hear that it's been helpful and easy to use, and of good use to your business. In terms of your suggestion re: a default colour palette and font, I can see why this would be a useful feature to make use of. I will pass your comments onto our app development team for their consideration. -Victor, Shopify Support
Sept. 24, 2021
An automated Thankyou email for new and repeat customers would be great to have with this. Newsletters are quick and easy to use.
Hey, there. Thank you for taking the time to share this great feedback with us! We can certainly see how an automated "Thank you" email for new and repeat customers would be a great feature. We'd be happy to share this idea with our developers for further consideration. Cheers! -Marty, Shopify Support
Aug. 30, 2021
Easy, free, and beautiful email campaign builder. I love how it's connected to our store's products and details off the bat. Rating is 4 stars only because there's essentially zero automation available.
Hey, there. Thank you for taking the time and sharing this great review! We can see how being able to automate Shopify emails further for your campaigns would be a useful feature. We would be happy to share this with our developers for potential updates in the future. Thanks again! -Marty, Shopify Support
Aug. 15, 2021
love this just wish we can create and design emails from our mobile instead of on the desktop or laptop
Thank you for reaching out and writing your review, and I'm delighted to hear that you're enjoying the app! We appreciate you sharing your feedback with us here. In terms of being able to design your email templates from your mobile device, I can certainly see why having this option would be beneficial. I will be sure to pass your comments onto our development team as we continue to build and develop the Shopify Email app. -Victor, Shopify Support
May 19, 2021
just started using today. will update this review later but yes, the templates are very basic as mentioned here by other reviews.
Hey, there. Thank you for taking the time and sharing this review! We're happy to pass any feedback you have to our developers, as we've done so for the other reviews about our templates. Nonetheless, if you have any additional feedback to add after using the app, don't hesitate to let our Support team know. You can get in touch with our Support team through the Shopify Help Center (https://bit.ly/3gqKnPt), and they can assist you through live chat, email, or callback. Cheers! -Elias, Shopify Support
May 18, 2021
Just started using the functionality. I wish there was more design flexibility and options. I feel that the template is pretty basic.
Hey, there. Thank you for taking the time and writing this feedback! We appreciate your feedback and we can see how having more design options and flexibility can be beneficial for our merchants - we'd be happy to share your feedback with our Development team. Cheers! -Elias, Shopify Support
May 18, 2021
Easy to setup, manage and track how well each one does. Limited by the number of emails you can send per month with base account.
Hey, there. Thank you for sharing this feedback! We're happy to hear that our app was easy to setup, manage, and track the campaigns. While there is a limit of 2500 free emails per month, you're able to send more if that's something you need to do. If you'd like to learn more about this, more information can be found here: https://bit.ly/3vcX99A. Cheers! -Elias, Shopify Support
May 16, 2021
so far it is serving it purpose and it is running well for me. I'm on my second day of opening and so far I love the live repot function.
May 8, 2021
I used this app to help market an event. I liked the familiarity of it. It would be nice if you had more choices for fonts.
May 2, 2021
It was very easy to design a quick email. But there weren't many options to choose from so it felt very limiting in options.
April 29, 2021
I love it, it automatically added my current discount! I just wish there were more templates and more options.
April 28, 2021
Simple and intuitive once on the template - was tricky to find drafts. Last thing, please let me change the image sizing - that's all! Thanks!
April 23, 2021
i honestly like this app its nice app i do recommend using this app guys for your business purposes
April 16, 2021
This was so much better than Automizely! I like Automizely for other things, but this has better options to choose who to send to. Easier to understand and use.
Using app
9 months
Total reviews
1
Average rating
4.0
April 15, 2021
I like it but it would be better if it have a graphic about abandoned cart. It would also be amazing if the emails could be modified with more options.
April 15, 2021
nice application. the only thing is it would be useful to show the actual discounted price of the products
April 14, 2021
For a new shop owner this was rather easy to set up. Many choices on format and editing. And the price enables me to get started without breaking the bank.
April 1, 2021
It was very easy to use as it is quite a basic layout. I need to play with it a bit more to see what else it is capable of doing.