All reviews

Rating Breakdown

  • 5
    75% (2,171 ratings)
  • 4
    14% (413 ratings)
  • 3
    3% (81 ratings)
  • 2
    2% (45 ratings)
  • 1
    3% (97 ratings)

Reviews with Text

  • 59% (1,666)
Review RSS Feed Review RSS Feed

2 / 5 Share

Aug. 15, 2024

In the last two months the performance of the editor has absolutely tanked. It makes it impossible to type your emails out in the editor anymore. I'm talking 5-10 seconds of delay for typing and what appears on the screen. Typing everything out in a separate program like google docs is also super annoying since shopify email doesn't support paste without formatting and trying to format text in shopify email is a joke. You can just enter a font size, your forced to use a slider and hope you can get the exact value you want. Absolutely sucked all the joy out of making emails. Also give me back the ability to format text (bold, italics, etc on buttons). The section limit is awfully low too.

Using app

Over 4 years

Total reviews

5

Average rating

3.2

Developer Reply

Hi, there! Thank you for sharing your feedback. We’re sorry you ran into issues with a delay while typing and completely understand that this experience would be frustrating. We’re happy to report that we isolated the issue and have now fixed it. We are consistently working on improving the editor experience and I'd love to discuss the challenges you've faced in more detail if you're open to it. I'll be sending you an email directly to follow up! - Clare, Shopify Email

5 / 5 Share

Aug. 15, 2024

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Using app

20 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

EASY TO USE, WISH IT WAS A LITTLE EASIER TO SCHEDULE OUT EMAILS.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

Ben integrato, di facile utilizzo. Sicuramente un ottimo strumento per chi non lo fa di mestiere (come me) !

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

best app and easy to use

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2024

so far its good which i knew how to view how many subscribers i have

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2024

Anyone can use the Email App. You don't have to be a tech genius to send a basic email from Shopify. The price/fee after 10k emails a month, is very reasonable.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2024

easy to set

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2024

i would recommend it because its so simple to use and its very practical and helpful

Using app

7 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

Nice product , but you can do the furhter improvement.

Using app

Over 3 years

Total reviews

16

Average rating

3.9

5 / 5 Share

Aug. 9, 2024

Using app

About 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 8, 2024

Terrible, App not working and have been trying for 2 days to get it resolved with no joy

Store

SUP2

Using app

Over 4 years

Total reviews

4

Average rating

3.3

1 / 5 Share

Aug. 8, 2024

I'm not sure why, but personalizations don't work for us. We have two storefronts and neither can get personalizations to work. We reached out to support over the past year and just get a link to an article, but no real support.

Using app

About 1 year

Total reviews

1

Average rating

1.0

4 / 5 Share

Aug. 7, 2024

Relatively easy to use.

Using app

9 months

Total reviews

4

Average rating

4.3

4 / 5 Share

Aug. 7, 2024

Using app

4 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 7, 2024

Using app

3 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 7, 2024

I love the Shopify email app - it’s very user friendly. The templates are generous and easy to customize.

Using app

Over 1 year

Total reviews

1

Average rating

5.0