Shopify Messaging
Email and SMS marketing made for commerce
Rating
4.7
feedback
3,377
chart
#2,713
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
0%
-
Less than a year
7%
-
More than a year
8%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use, customization options, and integration with Shopify Flow. Users appreciate the range of email templates available and the tool's effectiveness in improving communication with customers. However, there are a few users who have encountered issues with the app, such as limitations in editing capabilities, confusion in navigating different features, and concerns about pricing changes. Overall, the app seems to be highly recommended for its user-friendly interface and helpful marketing functionalities.
Highlights
Review RSS Feed
All reviews
March 18, 2026
Good app for basic email campaigns but customer segmentation needs work. We tried to create a country specific segment and noticed that the list contained many other countries and in some cases, customers whose names contained the same two letters as a country code. Main issue seems to be the rule used to create a segmented list uses the word CONTAIN rather than IS. Spent 2 hours trying to use the AI helper and another 30 minutes on with Shopify rep trying to find a work around, but no luck. Rep said he would pass on the concern of using 'contain' rather than 'is' when creating specific customer segments, to the development team. We will have to wait and see if this improves.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more