Shopify Messaging
Email and SMS marketing made for commerce
Rating
4.7
feedback
3,157
chart
#2,065
All reviews
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Feb. 2, 2026
This app DOES NOT work with Yahoo email addresses. Emails arrive distorted and broken, making campaigns unusable for many subscribers. No refund is offered - Shopify blames Yahoo, as if it’s not a major email provider. If your audience includes Yahoo users, avoid this app.
Jan. 28, 2026
Jan. 11, 2026
the app suppresses email customers without providing access to looking up reasons a customer is suppressed, extremely frustrating when customers with valid email addresses are not receiving email. I have spent over a day trying to get a quality solution form shopify on how to address this issue. The information is available in SHOPIFY but they do not make it accessible to report on to resolve. eg. segment of 850 subscribed customers, messaging only sends 775, 75 excluded most bocked but not reason accessible to understand why. We know valid email addresses have been suppressed. Support was of no use!! we need a option Marketing → Shopify Messaging → Suppression List with a method to reset a valid customers status.
Dec. 29, 2025
Custom Liquid section breaks the entire email structure on mobile emails (iOS, Android native email app) there is no way to fix that issue. Content is overflowing from other elements and breaks the entire composition. Its still good for other section you can use but if you want to customise the email you better have different app.
Dec. 19, 2025
It creates risks for your email domains. Bounce rate from what? error or fraudulent email addresses and delivery notification emails? CHECK THE E-MAIL FIRST!