Tapcart ‑ Mobile App Builder for Shopify

Tapcart ‑ Mobile App Builder

Tapcart | Mobile App Builder for Shopify

Rating

4.8

feedback

486

Reviews

chart

#2,583

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    22%
  • Less than a year
    58%
  • More than a year
    17%

Reviews Summary

Tapcart has received overwhelmingly positive reviews from ecommerce merchants who have installed the app on their online stores. Merchants praise the app for its user-friendly interface, seamless integration with Shopify, and the ability to customize the app without the need for coding knowledge. The support team at Tapcart is highly commended for being responsive, helpful, and proactive in assisting merchants with any issues or questions. Account managers, such as Tyler, Alex, and Cole, are highlighted for their exceptional support and dedication to ensuring that merchants maximize the app's capabilities. Additionally, merchants appreciate features like push notifications, analytics dashboard, and the ease of setting up the app to engage with customers effectively. Overall, Tapcart is described as a game-changer that has significantly boosted sales, improved customer engagement, and provided a valuable mobile commerce solution.

Highlights

Positive reviews highlighting user-friendly interface, seamless integration, and customization options
Praise for responsive and proactive support team, including dedicated account managers like Tyler, Alex, and Cole
Appreciation for features such as push notifications, analytics dashboard, and ease of engaging with customers effectively

Rating Breakdown

  • 5
    91% (443 ratings)
  • 4
    3% (14 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (7 ratings)
  • 1
    3% (15 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 28, 2025

CastleFlexx is a top 1% chronic pain solution and we trust TapCart with our app business 100%.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2025

They went well above and beyond to fix a recent problem, bravo to their team. The new major update has re-invented the platform as well, for the better! It's great to see them continue developing this tool so many business owners rely on. Having chatted with them personally, they seem really passionate about it too. Cheers to another decade in business together.

Using app

About 6 years

Total reviews

4

Average rating

2.0

Developer Reply

Thanks so much for the 5 stars! Cheers to more successful years together!

1 / 5 Share

Feb. 10, 2025

We're stuck using Tapcart because we have a decent amount of users on our app and I don't want to annex that userbase, but... if I could start all over again, it would be somewhere else. When we first joined (back in 2021-2022), we did have some decent communication, but over the last few years, this app has been a mess. We've rebuilt our website with specific partners that they recommend for their integration partners to have a seamless app and website experience only to get to the end and find out that the MOST major components don't work. I could go on and on. If you have a smaller catalog or need a very basic user experience, you can probably make this app work at a price. But I wouldn't recommend Tapcart to anyone based on my recent experiences.

Using app

About 3 years

Total reviews

6

Average rating

4.3

Developer Reply

Updated 03/05/25: We have been trying to reach you through email, phone, and within our platform. Please respond so we can fix this issue. Thank you. ------ Thank you for sharing your honest feedback. We’re sorry to hear that your experience with Tapcart hasn’t met your expectations. Our team takes concerns like this seriously and we’ve informed the appropriate team members. They have been reaching out via phone and email since 2/12/25 and we have not received a response. We are eager to help solve the issues you’re experiencing, so please respond to one of our emails of phone inquiries so we may be able to assist. We truly value your business and want to do everything we can to address your concerns and improve your experience. Please know that we are here to help!

5 / 5 Share

Feb. 6, 2025

Tyler has been extremely helpful in getting our app updated and improved this year! We appreciate him being proactive and very knowledgable about the platform!

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re so glad to hear that Tyler’s expertise and proactive support have helped improve your app. We appreciate your partnership and look forward to seeing your continued success with Tapcart!

5 / 5 Share

Jan. 21, 2025

Tapcart is great, simple and easy to use, the new custom blocks are fantastic allowing us to try out new and intereesting things to extend fucntionality! Love working with them especially Cole, fantasic human!

Using app

Over 3 years

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your kind words! We’re so glad you’re enjoying Tapcart’s simplicity and the new custom blocks for extending functionality. It’s wonderful to hear Cole has made such a positive impact—he’s truly an incredible part of our team!

All reviews

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