Tapcart ‑ Mobile App Builder
Tapcart | Mobile App Builder for Shopify
Rating
4.8
feedback
338
chart
#2,961
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
15%
-
Less than a year
55%
-
More than a year
28%
Reviews Summary
Tapcart has received overwhelmingly positive reviews from ecommerce merchants who have installed the app on their online stores. The app is praised for its ease of use, seamless integration with Shopify, and the ability to boost sales and customer engagement. Customers appreciate the responsive and helpful support team, with specific mentions of account managers like Cole, Tyler, Kenia, and Alex who have gone above and beyond to assist with app setup, updates, and feature enhancements. The platform is commended for its intuitive design, push notification capabilities, and the overall positive impact on customer loyalty and conversion rates. However, there are a few negative reviews highlighting issues with communication, app updates, and fees.
Highlights
Review RSS Feed
All reviews
Nov. 13, 2025
Had THE BEST experience with the implementation process. Very responsive and helpful. Tapcart made it super simple and fast. So happy that we went with this company.
Thank you for the kind words! We’re so glad your implementation experience was smooth and hassle-free. We’re excited to keep supporting your journey!
Nov. 10, 2025
By far the worse mobile app development experience we’ve had with anyone. They’re so confident with your product that they won’t let you cancel the 1K a month in fees. Won’t update our app. They gave us 5 different reps in one year. This was a real disappointment.
Thank you for sharing your feedback. We always aim to deliver best-in-class support for our customers, and we’re sorry to hear that you feel we haven’t delivered. We’ve reached out directly to connect and review any feedback you’d like to share. We’ve also shared the standard instructions for canceling your plan via email, should you prefer to proceed in that direction. For convenience, you can cancel your Tapcart plan by following these steps: 1. Log in to your Shopify admin. 2. Navigate to Sales Channels and select Tapcart. 3. Go to Account & Billing. 4. Click Subscription Details. 5. Select Cancel Subscription. 6. After cancellation is confirmed, fully uninstall the Tapcart sales channel from Shopify. Let us know when complete, so we can ensure your billing is canceled as well. If you have any questions during this process, our team is available at [email protected] and can assist with next steps.
Oct. 7, 2025
Cole and the Tapcart team have been awesome, always sharing updates, guiding us on best practices, and helping our mobile app grow. Great support and a great platform, thank you!
Thank you for the great feedback! We’re so glad to hear Cole and the team have been helpful in guiding your mobile strategy and sharing best practices. It’s exciting to see your app continue to grow, and we’re grateful to be part of the journey!
Oct. 1, 2025
Tapcart has been great at guiding us through this mobile app journey and all the different ways of upgrading our user experience for our customers. We appreciate the consistency, responsiveness, and care that they put into helping us navigate this platform. Cole has been particularly helpful in this process and we are so grateful for all he shows us and introduces to us!
Thank you for the kind words! We're so happy to hear Tapcart has helped elevate your mobile experience and that our Cole has been there to guide you every step of the way. We’re excited to keep supporting your growth and helping you unlock even more ways to engage your customers!
Sept. 26, 2025
We've been using Tapcart for three years now and have consistently had great service and support from the Tapcart team. Recently, we redid out website and the Tapcart design team was able to recreate those changes seamlessly in the app in less than a week! Having Tapcart has really elevated our sales and people love getting push notifications when new products go online. We highly recommend Tapcart for their ease of use and great support!
Thank you for being a long-time Tapcart partner! We’re so glad to hear the team has consistently delivered strong support, and that the app redesign process was smooth and efficient. It's awesome to hear that your fans love receiving push notifications. We’re excited to keep supporting your continued success!
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