Tapcart ‑ Mobile App Builder
Tapcart | Mobile App Builder for Shopify
Rating
4.8
feedback
333
chart
#2,522
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
32%
-
Less than a year
85%
-
More than a year
26%
Reviews Summary
Tapcart has received overwhelmingly positive reviews from ecommerce merchants who have installed the app on their online stores. Users praise the platform for its user-friendly interface, seamless integration with Shopify, and the ability to customize the app without the need for coding knowledge. The support team at Tapcart is highly responsive, proactive, and knowledgeable, with many users mentioning their account managers by name and appreciating their assistance in maximizing the app's capabilities. Additionally, merchants highlight the effectiveness of push notifications, the boost in customer engagement and loyalty, and the significant increase in sales driven by the app. However, there is a negative review that mentions issues with communication, integration partners, and major components not working as expected, leading to dissatisfaction with the overall experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 28, 2025
CastleFlexx is a top 1% chronic pain solution and we trust TapCart with our app business 100%.
March 19, 2025
They went well above and beyond to fix a recent problem, bravo to their team. The new major update has re-invented the platform as well, for the better! It's great to see them continue developing this tool so many business owners rely on. Having chatted with them personally, they seem really passionate about it too. Cheers to another decade in business together.
Thanks so much for the 5 stars! Cheers to more successful years together!
Feb. 10, 2025
We're stuck using Tapcart because we have a decent amount of users on our app and I don't want to annex that userbase, but... if I could start all over again, it would be somewhere else. When we first joined (back in 2021-2022), we did have some decent communication, but over the last few years, this app has been a mess. We've rebuilt our website with specific partners that they recommend for their integration partners to have a seamless app and website experience only to get to the end and find out that the MOST major components don't work. I could go on and on. If you have a smaller catalog or need a very basic user experience, you can probably make this app work at a price. But I wouldn't recommend Tapcart to anyone based on my recent experiences.
Updated 03/05/25: We have been trying to reach you through email, phone, and within our platform. Please respond so we can fix this issue. Thank you. ------ Thank you for sharing your honest feedback. We’re sorry to hear that your experience with Tapcart hasn’t met your expectations. Our team takes concerns like this seriously and we’ve informed the appropriate team members. They have been reaching out via phone and email since 2/12/25 and we have not received a response. We are eager to help solve the issues you’re experiencing, so please respond to one of our emails of phone inquiries so we may be able to assist. We truly value your business and want to do everything we can to address your concerns and improve your experience. Please know that we are here to help!
Feb. 6, 2025
Tyler has been extremely helpful in getting our app updated and improved this year! We appreciate him being proactive and very knowledgable about the platform!
Thank you for your kind words! We’re so glad to hear that Tyler’s expertise and proactive support have helped improve your app. We appreciate your partnership and look forward to seeing your continued success with Tapcart!
Jan. 21, 2025
Tapcart is great, simple and easy to use, the new custom blocks are fantastic allowing us to try out new and intereesting things to extend fucntionality! Love working with them especially Cole, fantasic human!
Thank you for your kind words! We’re so glad you’re enjoying Tapcart’s simplicity and the new custom blocks for extending functionality. It’s wonderful to hear Cole has made such a positive impact—he’s truly an incredible part of our team!
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