Tapcart ‑ Mobile App Builder
Tapcart | Mobile App Builder for Shopify
Rating
4.8
feedback
340
chart
#2,960
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
15%
-
Less than a year
55%
-
More than a year
28%
Reviews Summary
Tapcart has received overwhelmingly positive reviews from ecommerce merchants who have installed the app on their online stores. The app is praised for its ease of use, seamless integration with Shopify, and the ability to boost sales and customer engagement. Customers appreciate the responsive and helpful support team, with specific mentions of account managers like Cole, Tyler, Kenia, and Alex who have gone above and beyond to assist with app setup, updates, and feature enhancements. The platform is commended for its intuitive design, push notification capabilities, and the overall positive impact on customer loyalty and conversion rates. However, there are a few negative reviews highlighting issues with communication, app updates, and fees.
Highlights
Review RSS Feed
All reviews
Dec. 10, 2025
I love Tapcart! Firstly, my CSM is super attentive and quick to get in contact when anything arises! And the platform itself is a much more seamless experience for our customer and converts much better than traditional online store! Also being able to really modify the look/sections down to the nitty gritty top/bottom padding you want - is super helpful for people who aren't 'devs' but know what they need and want done - and can actually execute it themselves with the Tapcart customisations they offer. I love Tapcart - highly recommend to any Shopify user!
Dec. 10, 2025
Working with Jacob our account manager and the tap cart team has been such a smooth and genuinely supportive experience. From the beginning, they took the time to understand our brand, improving our app layout, issues were fixed quick. Jacob has been reliable, clear and patient. Overall our experience has been excellent.
Dec. 8, 2025
Jacob H. (our Account Manager) went above and beyond this year to help us with our BFCM promo. We needed help during the evening and on the weekend and he dropped what he was doing to help resolve our issues. Very grateful for his help!
Nov. 13, 2025
Had THE BEST experience with the implementation process. Very responsive and helpful. Tapcart made it super simple and fast. So happy that we went with this company.
Thank you for the kind words! We’re so glad your implementation experience was smooth and hassle-free. We’re excited to keep supporting your journey!
Nov. 10, 2025
By far the worse mobile app development experience we’ve had with anyone. They’re so confident with your product that they won’t let you cancel the 1K a month in fees. Won’t update our app. They gave us 5 different reps in one year. This was a real disappointment.
Thank you for sharing your feedback. We always aim to deliver best-in-class support for our customers, and we’re sorry to hear that you feel we haven’t delivered. We’ve reached out directly to connect and review any feedback you’d like to share. We’ve also shared the standard instructions for canceling your plan via email, should you prefer to proceed in that direction. For convenience, you can cancel your Tapcart plan by following these steps: 1. Log in to your Shopify admin. 2. Navigate to Sales Channels and select Tapcart. 3. Go to Account & Billing. 4. Click Subscription Details. 5. Select Cancel Subscription. 6. After cancellation is confirmed, fully uninstall the Tapcart sales channel from Shopify. Let us know when complete, so we can ensure your billing is canceled as well. If you have any questions during this process, our team is available at [email protected] and can assist with next steps.
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