All reviews

Rating Breakdown

  • 5
    91% (306 ratings)
  • 4
    3% (11 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (10 ratings)

Reviews with Text

  • 100% (337)
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3 / 5 Share

June 20, 2018

A great app, and setting up was easy although it's a shame that you can't make many customization's yet as they are very limited. (In terms of my store at least). Customer support could be better, in terms of responding to emails and customer queries. Takes a while for them to get back to you.

Using app

6 months

Total reviews

4

Average rating

4.5

5 / 5 Share

June 8, 2018

Put simply, Tapcart and their team have been wonderful. We are very happy with the app so far and any issue or troubleshooting has been addressed quickly by the team. Tapcart has simplified the entire process of having an app for your store. My only question to those stores out there without a Tapcart mobile app would be what are you waiting for?

Using app

About 1 month

Total reviews

5

Average rating

4.2

5 / 5 Share

May 31, 2018

Love the compatibility, and that I can focus on the artistic side with all of the hard work done. Wish it had ability to create an app for Android but that doesnt change my 5-star experience

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2018

Apps are judged on two main things: functionality and support. These guys get 5 big stars for each category. I'm so happy with it that I'm going to add my other company to their platform. I am such a perfectionist and these guys have exceeded my expectations and put up with my 5,000 questions with care and genuine concern for my business. If you're looking for an app that is being improved regularly and is not just an afterthought to the developer, this is your company. It's only getting better!!! Keep up the great work, guys. Thanks for being awesome.

Using app

24 days

Total reviews

7

Average rating

3.6

5 / 5 Share

May 10, 2018

Hands down, the best mobile app integration Shopify has to offer! The Tapcart team is wonderful and incredibly responsive. They are always working to improve the app experience which helps us improve customer experience. Our app feels like our online store, which is exactly what we wanted. Tapcart is head and shoulders above any other mobile app creator on the market.

Using app

12 months

Total reviews

5

Average rating

5.0

4 / 5 Share

April 27, 2018

Well designed and easy to use, both frontend and backend. Customer service is is quick to respond. There have been a few bugs along the way but they are typically resolved quickly. I like that the app is constantly evolving into something better.

Using app

9 months

Total reviews

3

Average rating

4.3

5 / 5 Share

April 6, 2018

Nothing we say will do the tapcart team justice. Hands down the best customer service we have ever experienced. This app is exactly what we were looking for, we tried 3 other apps before and none come close to how professional this app is. Sahand and the tapcart team have been so hands on - even though we had a complicated situation they did not rest until they figured a solution out. Throughout the entire process they have been excellent at keeping us posted and updating us and answering our questions regardless of the time difference. Thanks to them our app was up and running in no time and looks amazing! Thank you guys so much!

Store

Bovenue

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2018

We LOVE the team at Tapcart just as much as we love the product! The app's design process is incredibly intuitive and very easy (even for us who's world is farming, not tech!). Tapcart's team has been incredibly quick (not to mention patient) in helping us throughout the design and launch process of our app (helping us solve pretty much all our 'user error' problems) and speedily resolving any issues that have come up. If you're looking at selling products via an app and wanting to go the plugin route for your shopify store, the Tapcart experience and the product have been wonderful.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 7, 2018

We've been working with Tapcart now for just about 3 months. They were amazing from the start, with an informative call with recommendations on how to optimize our app. We were able to launch the app with minimal development in the middle of our busiest season! Since then, we've enjoyed keeping in regular contact with them on the Plus plan and hearing their insights on ways to continue to optimize and make our app a unique place for our customers. They helped us embedding video and even linking our podcast. I look forward to the developments they are making as they seem to have a great roadmap.

Store

Harney

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2018

We love tapcart! They were so hands on helping us to transition from our old app developer account to a new one. They respond to questions quickly and go above and beyond to make sure everything is just the way we want it. Pricing is so affordable & the app itself is clean, fast and easy to use. Highly recommend!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2018

Above and beyond. That's the customer service you get from these guys. From personal phone calls to understand what it is your brand does, to making artwork for you and answering back within minutes of your email to them. They do all the heavy lifting and are great. Thank you guys for all the help and helping us get our app up!

Using app

About 1 month

Total reviews

2

Average rating

3.5

5 / 5 Share

Feb. 7, 2018

Sina and the rest of the Tapcart team have been super helpful and responsive every step of the way. Everything from the app's design to getting us set up in the app store was seamless. We needed a few tweaks made to the images pulled from Shopify and they were able to accommodate. Highly recommended!

Store

Tkees1

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2018

Very easy to work with, and very helpful in launching and promoting your iPhone app. Looking forward to the Android version!

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 16, 2018

Such a great company to work with. We've built two apps with them so far and throughout the process, this team has been extremely responsive to all of our questions and concerns and unlike other firms we've dealt with in the past, they actually do what they say they'd do, when there is an issue or a glitch. Thank you guys. Keep up the awesome work.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2018

The Tapcart team is top notch! Always quick to respond and great with making tweaks and updates, sometimes within minutes. The integration with our Shopify store is seamless and helps take our e-commerce to the next level!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2017

Sina and the team over at Tapcart are amazing. Truly. Had my app built and deployed within a matter of days. These guys are incredible. I HIGHLY recommend Sina and the team over at Tapcart.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2017

at the first I was very hesitant about Tapcart to become my partner as the mobile app is not an app you can simply uninstall or delete... It is a commitment must be surrounded by outstanding support, great follow up and simplicity find all of that and more... very easy to use and to update synchronizing with online store is excellent this is an excellent partnership the price is high but worth it I'm waiting for the "Android" apps too thank you Tapcart, great working with you

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 8, 2017

Sina and his team really helped us out in getting this launched before the Holidays, and it was great! It's a unique way for e-com stores to stay engaged with their customers through another medium! Appreciate all their help!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2017

Such a user friendly app and really helps elevate my brand to the next level! The customer service is impeccable and they really do their homework on each brand to elevate your business to that next step. I would not be able to truly launch a complete lifestyle brand without an app and Tapcart has made the possibly a seamless next step. Thanks Tapcart!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2017

I've been playing around with the app idea for quite some time. I've spoken to many apps here on Shopify that provide this service, and all of them were either missing a feature or two that was crucial to my business (such as live chat button, or my policies listed on the app), or they were open to adding those for me, but for a cost (as high as $9000 is what one of the apps quoted me). If I were going to spend that much, i wanted to then hire my own developers and do my own app. With the holidays coming up and the busy season, I put it on the back burner. But then somehow came across TapCart and was intrigued. I downloaded the trial and messed with it for a bit. I figured there was no harm in sending them a message asking about some of the features I wanted and there were two things that stood out to me the most: 1. they respond IMMEDIATELY. Music to my ears right there and then, because if there are ever issues in the future, I know they'll be there to assist right away. That's a huge plus. 2. They were accommodating in all of my requests. I even offered to pay them extra to implement those changes but they did them within a few hours! Very very impressive. So my overall experience, absolutely AMAZING! Esp for the price that they are charging! Mind blowing! You have got to get it! Thank me later. This is absolutely not a paid review, nor a collaboration, or partnership. Truly just an honest review from a fellow business owner. Egreis

Using app

27 days

Total reviews

8

Average rating

5.0