All reviews

Rating Breakdown

  • 5
    91% (435 ratings)
  • 4
    3% (14 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (7 ratings)
  • 1
    3% (14 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 6, 2023

Val and Christina have been excellent in terms of communication, design, strategy development, and implementation of our app launch on both Apple and Google stores. We are thrilled about the prospects of this partnership.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Congrats on your app launch! We appreciate you taking the time leave us a review and will be sure to give Val & Christina props. Excited to watch your app grow with Tapcart!

5 / 5 Share

March 3, 2023

Val & James have been helpful in communicating, strategizing, and implementing our app launch in the Apple/Google stores. We're very excited to see this partnership grow and hope to see strong ROI out of Tapcart. Thank you!

Using app

About 2 months

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for taking the time to leave us a review, we'll be sure to give Val & James props! Congrats on your app launch, we're excited to be your partner through this!

5 / 5 Share

Jan. 25, 2023

Nicole and the Tapcart team made our launch so easy! Our only hiccup was approval issues from Apple (because our name and products use swear words lol) but they helped us navigate it. The app looks great and our customers are beyond excited!!

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us a review! We'll be sure to give Nicole and the team props! Excited to watch your app grow!

5 / 5 Share

Dec. 22, 2022

The Tapcart team has been amazing in helping design and implement our app. Highly recommend their direction at the beginning of your app design. Will be coming back for my next mobile app.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review! Glad to hear your experience with our team has been amazing!!

5 / 5 Share

Dec. 13, 2022

Nicole and her team are amazing. We had a super crunched deadline to get our app up and running and they killed it. The communication was on point which is very important to us and they have answered every concern and jumped on changes immediately.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star review! We love that you enjoyed your implementation experience with Nicole and our team! Excited to watch your app continue to grow!!

5 / 5 Share

Dec. 1, 2022

The obvious next step in improving our e-comm experience was adding the Tapcart App. Excellent implementation process, easy to set up and a great user experience.

Store

Hushin

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your rating with us and the community. Can't wait to watch the Get Hushin app grow!

5 / 5 Share

Nov. 29, 2022

This app is great. Easy integration and expert support. Highly recommend to merchants looking to increase customer retention and sales conversion.

Using app

3 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5-star review. Excited to see your app continue to grow with us!

5 / 5 Share

Nov. 21, 2022

We just launched and couldn't have done it without Val and Stacey. They have been so incredible during this implementation process. We're so excited to start using it!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the feedback! I'll be sure to give Val and Stacey the props they deserve. Best of luck with the launch!

5 / 5 Share

Nov. 17, 2022

One of my very favorite apps! Great value, extremely reliable, and so easy to use. We love our Tapcart app!

Using app

About 3 years

Total reviews

9

Average rating

5.0

Developer Reply

We love that you are enjoying the app! We hope you crush it this BFCM!

5 / 5 Share

Nov. 17, 2022

One of the best implementations I have seen, the TapCart team did all the heavy lifting and powered through the go live in 3 weeks. Very happy with the results, far less complex than building our own mobile applications. Some limitations in terms of custom functionality (which they are working on), but for an added sales channel highly recommend.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

Highly recommend Tapcart. They're a tech platform that actually live up to their promised timelines. I was very impressed with the onboarding service. Quick response times and great efficiency in execution. It truely was an easy and quick experience to get an app live.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

Very happy with the support and service from the TapCart team. We have been able to build out a very robust app that is functioning perfectly for our brand.

Using app

8 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Process was easy to follow from start to finish and the Tapcart experts answered all my queries quickly. Really happy with my app and would highly recommend using Tapcart.

Store

Focus

Using app

About 2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 23, 2022

We've been using Tapcart for nearly 2 years and has been a great addition to our website. The onboarding & set up was incredibly quick & the entire platform is very user friendly. Would highly recommend!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

I started looking into getting an app back in 2017 and whew, I wish I did it then. Why did I wait so long! They had me up and fully running in only 2 short weeks. I had tasks I had to do, if I completed them it was such a breeze but they took care of mostly everything. Val is AMAZING, 10/10 recommend her to get you started and then Christina will be taking over from here. I look forward to working with Christina on my growth phase. 10/10 recommend Tapcart. My only complaint is I wish it was based more on sales than just a flat fee especially in the beginning. It does push me to really grow this sales channel and I think it's a great implementation for the business however it would be great to have Tapcart grow with me instead of me walking into spending $1300-$1400 a month after the 2 month free trial. Other than that I recommend it all. Sign up. Do what they ask you to do. Don't miss a meeting. Watch how fast and awesome the team is! I definitely recommend!

Using app

2 months

Total reviews

8

Average rating

4.5

2 / 5 Share

Oct. 17, 2022

Support is very poor. They don't care if you grow and if you have everything working fine. Using tapcart only makes sense if you have more than 120000 monthly site visits and a team dedicated to the app. The customization is very limited, so keep in mind that your app will look like all the other tapcart apps. FB tokens have to be continually updated by yourself so you keep this in mind. Too expensive for the value it brings. My online store is actually better than my app. I wish I had given it some thought before jumping on this app provider, there are better solutions.

Store

DICCI

Using app

Over 2 years

Total reviews

10

Average rating

4.2

Developer Reply

We apologize that our service did not satisfy your expectations. We set a high standard for our ourselves and are truly sorry to hear that standard was not met when interacting with our support team. We want to provide all of our customers with the necessary tools to be successful and drive their apps' growth! With that, we are working on more customization features and have launched Tapcart Academy. This new lesson library has easy-to-follow videos that will teach you to design best practices and growth campaign strategies to drive adoption, without having a dedicated team to work on your app! I have emailed you links to the resources I mentioned. If you have any questions/concerns, please don't hesitate to reach out to me at [email protected]!

5 / 5 Share

Sept. 16, 2022

We've been using Tapcart for over one year now on the enterprise plan and love it. Customers love the app and the Tapcart customer service is great. Very responsive and are quick to resolve any issues. Highly recommend if you are looking for a mobile app solution.

Using app

Almost 2 years

Total reviews

10

Average rating

2.9

5 / 5 Share

Sept. 16, 2022

Excellent on boarding and set up experience from Val and the team. App was built out very quickly and all suggestions were implemented fast too. Our app runs very smoothly and updates with our Shopify back end without any issues. We're on the enterprise plan and have extensive support and guidance with regular calls. Highly recommend. Thank you!

Store

JAKI

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

Very user-friendly App. Super grateful for the Tapcart Teams support. Nothing is ever too much of an ask and they are always on the look out for ways that we can better use our App to support our customers.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

Incredible team through and through. App is easy to set up (they do most of the heavy lifting!), with great organization, strategies, and implementation goal setting. The push-notification feature in the age of saturated email and SMS marketing is key! Beautiful layout, easy to use. I'm just pleased with everything.

Using app

3 months

Total reviews

2

Average rating

5.0