All reviews

Rating Breakdown

  • 5
    91% (306 ratings)
  • 4
    3% (11 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (10 ratings)

Reviews with Text

  • 100% (337)
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5 / 5 Share

Aug. 12, 2021

In our marketplace, we've been using Tapcart for ~9 months. Overall it's been an outstanding experience. The product is very good. The ux is smooth for both shoppers and merchants. Customer service via live chat, onboarding manager and our mid-market manager (shout out to Jacob) is first class. They've proven that they care about customers of all sizes and are committed to helping their customers grow. Feel free to contact us at Curiada.com if you have any questions.

Store

Curiada

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 22, 2021

Very good way of creating an app and our customers love it. Had great help from Cole. Highly recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2021

Tapcart is such a useful tool for creating an app. As a first-time user, it's been very simple to navigate and the staff has been great with providing guidance. They really care about our success and Cole has provided us with helpful insight and tools as we are leading up to our app launch.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 15, 2021

I use the app to help bring awareness and sales to my brand and I love it! I highly recommend them.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2021

Great app - Having a mobile app is driving more sales through our business and the one-on-one support is fantastic. Recommend to anyone who is looking for a better mobile experience. 5 Stars

Using app

9 months

Total reviews

12

Average rating

5.0

5 / 5 Share

July 12, 2021

Using Tapcart has had a huge positive impact on our store and our online sales. The app is very easy to use, with in-app design customisation as easy as drag & drop, and push notifications a breeze to design, schedule and send. We have seen a huge growth in sales in the last few months following our use of the Tapcart platform, and this is a credit to both their great app and the help of Cole in planning and developing our app strategy. For anyone on the fence about utilising a mobile app as a sales channel, I highly recommend that you take the jump with Tapcart.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 28, 2021

After having done some research on what mobile app would fit our clothing label best, it was an easy choice to chose Tapcart. From the start, everyone at Tapcart has been very helpful. The app itself fulfills all our needs and it has already greatly contributed to increased sales. Highly recommended. A big thanks to Nicolette and Cole for their assistance and help!

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

With continuous support from the Tapcart team, we were able to create a premium app that our community love. One of the best decisions we have made as a company.

Store

LSKD

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 25, 2021

Tapcart has absolutely transformed the way Shopify merchants operate. They made the integration process of our brand new app ABSOLUTELY SEAMLESS and provided me with amazing specialists and account managers to make this the most comfortable project/app launch for us. Megan was incredibly attentive to granular detail and had an amazing level of communication that helped our company maintain confidence and happiness in the launch process. She was incredibly patient with the obstacles we encountered and managed to help us resolve all of them. Bobby, our account manager who left nothing out and covered all the granular details that most people would have left out and gave us tips on not only how to create and maintain our app but market it towards our target audience. They have left us beaming and incredibly happy with their services and I definitely recommend to anyone looking to transform the mobile optimization of their store by working with a team that cares and works incredibly hard for their clients. I predict this company to be a massive disruptor in the Mar-tech space and it's essential to jump on board before your competitors. Do give them a try and go with the Enterprise plan, you will not be disappointed!! 5/5

Using app

About 2 months

Total reviews

6

Average rating

3.8

5 / 5 Share

May 24, 2021

Great app, great team, great communication! Robert has been very helpful with the development of the app to fit our brand, keeping our team up-to-date with analytics and upcoming app updates. Robert is quick to respond and finds a solution for any questions or concerns we may have. Robert also consistently makes recommendations on how to grow our mobile app downloads, increase customer engagement, and the overall goal of scaling our sales conversions through the mobile app. The Tapcart dashboard is user-friendly and easy to use (drag-and-drop functionality). Thank you Tapcart! SERENEDE®

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2021

To be honest, I definitely did not see the value in having a mobile app. When our employee brought it up, I was hesitant, but after our demo with Donovan, I felt a lot better about giving it a try. The whole onboarding and set-up process is a breeze and they are there for you through every step of the way. I am amazed at how successful we have been with our app after just 3 months. We already have 18k downloads and it has brought in over 10% of our sales YTD. Updating the app is super super easy and our CSM, Kenyon, is always there to help with anything we need. He is quick to respond and we always figure out a solution if any problems arise. I can talk so highly about TapCart every day. As technology is always changing, we have to stay innovative and change with it. A lot more consumers are shopping on their phone and offering an app with TapCart was truly game-changing. Highly recommend if you are on the fence!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2021

Great app! Nicolette and Cole offered great customer support with set up, recommendations regarding customer engagement, product assortment and filtering. Our Drumland app has been live for a couple of weeks and we received our first order through Tapcart. We’re excited to fulfill more web-orders through this platform as we see it growing future business for us. Looking forward to more rewarding times.

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 30, 2021

Tapcart is a must-have if you are trying to grow your brand. The platform is well designed, user-friendly, and offers a great experience for users. We had our first call with tapcart on a Friday. 3 days later we were LIVE in the app store. Val and Robert were on top of things, they provided all the resources and help we needed to get launched.

Using app

29 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 21, 2021

TAP cart support team is very helpful and supportive. also, they always try to achieve our expectations and requirement that will satisfy our customers to have a better experience. and special thanks to Sam and Sahand for app implementation and support.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 21, 2021

These guys provide excellent support. We've been working with Jacob Clarke, and he's been super helpful with offering suggestions and best practices for us to get the most out of our app.

Store

Aviator

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

April 21, 2021

Great app! Easy to use. Amazing customer service, always helping. A lot of features even for the $99 plan. Wish they had a pre-order option.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

April 19, 2021

Highly recommend this app for any ecommerce stores looking to launch their own app. We were able to plan/design and launch our app within 2 weeks start to finish. Great team, great product.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2021

App performs great for us. Customer support is great as well as the ease-of use. Would recommend for any business.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

April 16, 2021

Tapcart is just great. We've launched our shop's app in a matter of days. Managing it is so easy and user-friendly. The best part is that we have saved thousands of dollars on not having to build out a custom app on our own.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2021

I have nothing but amazing things to say about Tapcart! The representatives that I interacted with through-out my process were Ryan, Nicolette, and Cole. First I would like to start off saying how fast and seamless the process was. I had a very tight time line and they helped me achieve my goal. Getting set up in the Apple and Google Play stores were extremely easy. Tapcart integrates with your website great! It's user friendly and updates in real time which I really enjoy and is essential to my business. Another thing that really stuck out to me was that in about 30 days after launch they follow up with you to talk strategies on how to maximize your growth using the app. Within the first two weeks of launching, I have already seen an increase in growth and customer retention. 10/10 would recommend.

Using app

About 1 month

Total reviews

1

Average rating

5.0