Shopify Order Printer

May 24, 2024

Countering many of the poor reviews here, this app has been a LONG time coming and sorely needed. Previously Shopify had no support for Invoices. If a customer asked for an invoice, there was no way to pull it up, other than installing third party app workaround. That was a huge gap in any b2b workflow and this finally fixes it. Users have always had to know a little bit of HTML, CSS and Liquid to customize an invoice so I'm not understanding the complaints. There also appear to be unlimited templates that can be added so I dont understand some the reviews saying there are only 2. Yes, 2 pre-made, but you can duplicate and create as many as you need. I get that templates have to be done again and that's a hassle, but the old app was a dead end and needed a complete rebuild which is what Shopify is delivering here. My team and I are thrilled that this is finally available and I look forward to leveraging its capabilities into our workflows. No doubt Shopify can and will build on this new foundation.

May 23, 2024

Had no issue with installing, migrating the template, and implementing it into the workflow of our daily operation.

May 17, 2024

I think people just jumped on to write a review before really diving into the new app. I successfully transferred all of my old templates. Although, I did have to rework them a little bit. I am not sure about adding images, but that isn't something we utilize so can't help combat that negative review. Overall, it was an easy switch and it's an easy app to use.

May 21, 2024

Legacy version is much better, not using this "new" version until it at the very least has the same features as the version being outmoded. Why release an incomplete product? Not impressed.

May 16, 2024

We have used the Shopify in-house app Order Printer to print custom pack slips for many years. This is a nearly identical replacement of the Order Printer (legacy) app but with some changes to the liquid variables. There are two help pages you will need: "Liquid variables and filters reference for Shopify Order Printer" and "Migrate from the Order Printer app to Shopify Order Printer".

May 15, 2024

Once customized it works well. I am disappointed that a new version is coming out. The version I am currently using is now being called the "Legacy" version. I was encouraged to install the new app. I did install it. All of the settings from the old app which I paid someone to customize do not carry over. Shopify must assume that all of their customers are efficient in back end programming. That is not the case. I tried to get help from the "chat" support feature. Epic fail which is typical. Not that the chat person was not trying. He was but since I am not savvy working the back end of software his recommendations are not good enough. I tried to follow his instructions but I can't complete the task. Shopify used to have a good phone support option that they eliminated. Very bad mistake on their part. I have requested a phone support option and they refuse to offer it. When it was available it worked amazing and we always were able to get our issues resolved. The reason is because the phone support person could log into my computer and show me exactly what to do. With the chat support it takes a very long time and simply does not work in most cases. Now I am on my own and unfortunately I am not a happy customer.