Shopify Order Printer
Print custom packing slips, invoices, shipping labels
Rating
2.4
feedback
281
chart
#127
All reviews
Rating Breakdown
Review RSS Feed
May 20, 2024
La lista de variables que funcionaba con order printer legacy no funciona con esta nueva app.
Store
Mi tienda
Using app
16 days
May 20, 2024
Your new update ruined our saved template!
Hi. Thank you for sharing your feedback. In order to assist with your template migration, please review our documentation here: https://shopify.link/18NL. You can also get in touch with our team through live chat here: https://shopify.link/YWD7. -Mac, Shopify Support
May 20, 2024
What a mess! Shopify constantly changes things for no reason, makes it complicated to adjust to a new app, doesn't provide the same features and usually results into having to pay more!
Hey, there! Thank you for reviewing the new Order Printer app. We'd love to hear more about your feedback and specific comments so we can share them with our development team. We can make them aware of what you need from this app so they can consider your suggestions for future updates. If you're open to it, feel free to create a support ticket by visiting our Help Center (https://shopify.link/WJna) and we'll make sure your feedback is heard! -Summer, Shopify Support
May 20, 2024
No good at all. Terrible designed. Can't add logo to invoices. Cheap looking template.
Hey, there! We appreciate your review. We do have a guide here for adding your logo to the template: https://shopify.link/gPK8. Please feel free to refer to it and let us know if you need help! -Summer, Shopify Support
May 20, 2024
Really... How clueless management... Nice job of screwing up something that worked fine.!!!!!!!!!!
Thank you for your review and providing this feedback. We switched over to a different tech stack that provides a better foundation to grow and roll out features. -Emily, Shopify Support
May 20, 2024
My template, even after importing does not even have basic things like shipping amts, totals etc. The time spent on this is crazy, wasted.
Hey there! Thanks for your review, and I'm sorry to hear you're having trouble importing your templates. We would love to look into the issue you're experiencing, so please feel free to visit our Help Center (https://shopify.link/WJna) to create a support ticket. We're looking forward to hearing from you! -Summer, Shopify Support
May 20, 2024
Unfortunately, it is really hard to migrate your current templates if you have some custom CSS styles.
Hello, thanks for your feedback. I understand that dealing with the migration of templates containing custom CSS styles can be difficult, we have some fantastic guides to help you out here: https://bit.ly/4c1oIZ8. We value your feedback on how this change has affected you, and I will certainly relay this information. - Moira, Shopify Support
May 21, 2024
I have 6-7 different templates from multiple stores.. some of which were heavily modified for better functionality, and now nothing works properly. It will take dozens of hours to rewrite new / fix existing code. Shopify employees in charge of app and admin console changes should have hands-on experience of using them on a day-to-day basis, so they can see how it affects people running their stores.
Hello, thanks for your feedback. I understand that transitioning to the new app will require some time. The goal of the new version is to provide an enhanced interface and improved performance to better serve your business needs. We do appreciate hearing how this change has impacted you and I will definitely pass on this feedback. - Moira, Shopify Suport
May 20, 2024
Why change something that works? The names of the costumer and the sum of order doesnt shown in the invoice.
Thank you for sharing your feedback! The new app is intended to offer better performance in the long run. We have a great help guide here: https://bit.ly/4c1oIZ8 on how to customize your templates. Additionally, small customizations can be done on your behalf by our team using design time. If that's something you're interested in please reach out to our support team here: https://shopify.link/d18D - Moira, Shopify Support
May 20, 2024
A terrible app. I can not edit to print with logo nor print address labels. The date syntax is that of print date and not invoice date? Please fix it asap!!!!
Hi, there. Thanks for bringing this to our attention. You should be able to make those adjustments using our provided guide: https://bit.ly/4c1oIZ8. If you are having issues please reach out to our live team who can escalate the situation should there be any issues on our end. - Skye, Shopify Support
May 20, 2024
Too hard to customise the template unless you can understand lines of code.
Hi there. Thank you for providing that feedback. We have a great help guide here(https://bit.ly/4c1oIZ8) on how to customize you templates. Additionally small customizations can be done on your behalf by our team using design time. If that's something you're interested in please reach out to our live team via the link above. - Skye, Shopify Support
May 19, 2024
WHY? Why would you subject us to such an app? Almost useless- missing data (SKU's), hard to read- too small font, no lines, etc. etc. etc. Going back to legacy for now then looking for something else.
Thank you for your review and feedback. We switched over to a different tech stack that provides a better foundation to grow and roll out features. -Emily, Shopify Support
May 19, 2024
VERY difficult to migrate, cannot find any way to customize anything. Instructions for migrating are lacking. Printer preview is not accurate. I've installed/uninstalled multiple times but cannot get setting to show as described in the instructions.
Hi there. Thank you for providing that feedback. We have a great help guide here: (https://bit.ly/4c1oIZ8) on how to customize you templates. If you need any further help, please contact us via the Help Center: (https://shopify.link/1w5D). -Moira, Shopify Support
May 19, 2024
Not impressed
Thank you for your feedback. -Emily, Shopify Support
May 18, 2024
Definitely a huge step backwards. Now we can't select and copy multiple documents/orders at a time in the preview page. We used to rely on this every day, copying and pasting into a blank text editor to generate a packing list of multiple orders in a single page.
Hi, there! Thank you for your review on the new Order Printer app. We have switched over to a different tech stack that provides a better foundation to grow and roll out features. We appreciate your feedback as we continue to improve! - Greta, Shopify Support
May 18, 2024
Garbage. Requires coding knowledge to change the template. I can do it, but it'll take an afternoon as it isn't something I do on a regular basis. This not user friendly and clearly, no one checked UX before pushing this to production.
Hi, there! Thank you for your review. I'm happy to pass on this feedback as we are always working on ways to improve our features. In the meantime, we have a guide here (https://shopify.link/35gn) that can help you make changes to your templates. You can also reach out to our support team for more help here: https://shopify.link/vRnL. -Erin, Shopify Support
May 18, 2024
Literally the worst idea. My invoice template that I BOUGHT does not work on the new version. None of my settings are there and the packing slip is not supposed to have prices on it. I am extremely disappointed in this move.
Hi, there. Thank you for sharing your feedback! I'm happy to pass this on as we are always looking into improvements we can make to the app. We've created a guide to help you migrate your templates from the old Order Printer app to the new Shopify Order Printer app here: https://shopify.link/18NL. If you need more help, don't hesitate to reach out to our support team: https://shopify.link/vRnL. -Erin, Shopify Support
May 18, 2024
I have custom invoice template design but this Order Printer app doesn't let me use it. Shopify will stop running the old Shopify Order Printer app soon which allows me to use the custom invoice template, and they are asking me to switch to this one. I don't want to switch to the worse ver. Please don't make things worse.
Thank you for your feedback. We have a guide to help you migrate your template here: https://shopify.link/18NL. The new app is intended to offer better performance, so while it may take some time to migrate and customize your template, we hope it will be a better experience for you in the long run. If you need any help, please contact us via the Help Center: https://shopify.link/1w5D. -Sophia, Shopify Support
May 18, 2024
I wanted to import the templates from the old app into the new one, but the fonts are not being carried over.
Hey, there! If the font changes you want to make are within the scope of our Design Policy, our Theme Support team may be able to customize the for you. Please get in touch with us via the Help Center so we can look into this: https://shopify.link/1w5D. If our Theme Support team isn't able to help, I recommend posting in the Shopify Community forums for suggestions from other merchants and developers: https://shopify.link/7kzD. -Sophia, Shopify Support
May 17, 2024
why ? current one is perfect, and is all set up how we need it to be . new one is generic and clunky ..and not at all easy for the non techy . not happy . change for change sake
Hi! We built the new Order Printer app to improve the interface and offer better performance. I appreciate your feedback, and I'm sorry to hear you haven't enjoyed your experience with the new app so far. If there are any specific feature requests you would like us to share with our developers, please let us know any time via the Help Center: https://shopify.link/1w5D. -Sophia, Shopify Support