Pixie Wing review for Shoplift ‑ CRO & A/B Testing

The product itself works as advertised. We like the fact variants load without the original-page flash you get with some client-side testing apps. Two reasons I uninstalled. First, pricing. If you run a high-traffic store, the session-based cost gets very expensive very quickly. In our case several times what comparable tools charge. Check the maths carefully against your own traffic profile before committing. Second, and the bigger issue for me: shortly after I signed up, a private support email I sent them appeared as a screenshot in a Shoplift LinkedIn post, used as marketing content celebrating my switch from a competitor. My surname was redacted, but my first name, the date, and the full text of my email were not. Nobody asked my permission. The redaction achieved nothing: the competitor mentioned in the post identified me from it and contacted me directly. Shoplift's team joked about the switch in the comments. If you email this company's support, be aware your message may become their content. Capable tool, but the combination of the pricing and how they posted my email correspondence on social media means I won't be back.