All reviews

Rating Breakdown

  • 5
    82% (106 ratings)
  • 4
    5% (6 ratings)
  • 3
    3% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (14 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 24, 2019

I saw how this app works during BGS Live and this is exactly what I needed for my store!!! Grateful for the team that installed and configured this to my store. Thank you for the free trial!! :) :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2019

Since Facebook removed the pre-check I wasn't sure if shopmessage would be able to adapt, but they've done an absolutely incredible job at evolving with the market. They've figured out simple ways to continue to utilize facebook messenger. Easy to set up growth plugins still allow you to grow your list and set up abandonment flows. I very much recommend this app for your backend messenger campaigns.

Store

All 33

Using app

About 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

July 24, 2019

Ease of use and power of the flows make this a must have. Looking forward to seeing the increase in conversions. Thank you!

Using app

19 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2019

I have used other FB Messenger remarketing apps, and ShopMessage blows them out of the water. It's very intuitive to set up and has a ton of powerful features. With the pre-check option being disabled earlier this year, my messenger list has really suffered. ShopMessage has growth tools that help combat this problem and I'm excited to start using them to revive my messenger remarketing again.

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

July 19, 2019

The app is super helpful, easy to use and moreover the support is awesome. Diane helped us with the setup and the flow. I'm expecting some great results. I wish they reduce the pricing.

Using app

9 months

Total reviews

10

Average rating

5.0

5 / 5 Share

July 17, 2019

Been good so far! Great customer service from Diane! We look forward to see what Shop Message can bring to our business.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2019

EXCELLENT APP! This has been extremely helpful in helping us reach an audience outside of email AND it's incredibly easy to use! Customer Service is quick to respond to questions and make sure everything is running smoothly. Setup was a breeze, everything was easy to test before going live, and customers started using it Day 1!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 26, 2019

THIS IS APP IS THE BOMB! So much more professional and cutting edge on newest practices for getting in front of your visitors and buyers on your website in an excellent attractive way. There pre-ready flows and campaigns with emoji helping me craft and create my brand to look amazing. Now my Klavio email campaigns are being also broadcasted out with ShopMessage using their campaign feature adding quick replies for ideas like 4th of July coming up engaging my audience in so many ways to generate more sales and revenue on the existing customers. I love MARLA she is the BEST if you doubt this fantastic app for the reviews get on a scheduled call with Marla she will boost your shop message sales in a quick 15-minute call she is amazing the value of that alone pays for this sophisticated cool app. Oh yeah, the Pop Ups for offering 10% Discount is incredible too the Flows connected to the Pop Up are generating me more money, and the popup itself is making more money. There are a handful of apps I swear by, and this is one!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2019

Excellent results so far (been using for about 2 weeks), and INCREDIBLE customer service from Diane!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 20, 2019

So far so good, id like to give a shoutout to the absolutely brilliant Diane from support, she went out of her way to help me with this app :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review, we're thrilled that Diane was able to help you quickly get started!

5 / 5 Share

June 5, 2019

Customer support is really strong with ShopMessage. They are always willing to hop on a call with you and work out any issues or walk you through setting anything up. Great app, does a great job!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your feedback – we’re always here to help grow your Messenger program!

5 / 5 Share

May 22, 2019

First time using Facebook messenger bot and I would recommend this app - love their support. Diane was able to guide me through the the welcome series flow.

Store

VIDA

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2019

We recommend this great APP for sequencing on FB messenger. It has a lot of good features. Worth to have!

Using app

11 months

Total reviews

12

Average rating

5.0

5 / 5 Share

May 7, 2019

Great! The people at ShopMessage are so kind and helpful, and I think our customers appreciate this without it being intrusive. We switched from ChatKit to ShopMessage

Using app

Over 2 years

Total reviews

13

Average rating

4.6

5 / 5 Share

Jan. 25, 2019

Installing was easy. The pre-built templates make it easy to get sales right from the get-go. Figuring out all the different conversations we could have with our customers has been a slow learning process for me, but the customer support has been really helpful—Marla rocks! 10/5 — would recommend if you want to pick up your abandoned carts.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2019

The 5 stars are small, really is the best application for messenger that can have Shopify, do not hesitate to install it, because not only intalan an incredible application. They also take the best customer service I've seen! Do not hesitate to install this application is an incredible utility. ! Thanks for everything.!

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2018

We love this app! Helps us reduce our abandoned checkouts... Also their customer support is pretty apt.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

App works great! Very easy to use and the team is very helpful. It's helped us save many abandoned carts.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2018

We tried several other messenger apps but none of them compare to ShopMessage. We recommend this app to everyone!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 22, 2018

This app is so useful! Forget about the abandoned cart emails, bringing people back to facebook messenger with discounted product deals brings higher engagement & conversion! This is the future - interact with your customers straight from the facebook messenger. Highly recommend it - 5 stars. Brings us customers, and was easy to install

Using app

Over 2 years

Total reviews

1

Average rating

5.0