All reviews

Rating Breakdown

  • 5
    82% (106 ratings)
  • 4
    5% (6 ratings)
  • 3
    3% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (14 ratings)
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5 / 5 Share

Aug. 30, 2020

Really nice app! Try it, it works. The first month is for free, and as soon as you start using it, you'll see the difference

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2020

Love diane and the girls who do brilliant job with checking the flows on all my stores, i use this i

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2020

Built by awesome people. This is geat, easy to Use App. Another Revenue driver to our store! We will test the campaigns how it goes :)

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

April 1, 2020

Really solid app with a great support team. Diane took time to take me through the different options available to ensure we can deliver on our specific needs.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2020

Easy to install, customize messages and activate all features. It works as described. On top of that, great customer support advises and tips from Diane.

Using app

About 2 months

Total reviews

14

Average rating

4.1

5 / 5 Share

Jan. 16, 2020

Top! Very nice support! you guys can trust them... Shopmessage is really amazing and easily integration.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2019

This app is great and easy to use. It has helped us increase sales the last several months. I recommend it!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2019

Great app, very useful for website customer service Also very nice reps on their team that can help with integration problems

Store

Hosanna

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2019

We have had great success with little management on the platform. It is a wonderful took and the customer service has been amazing! Diane who is our go-to has helped with any issue that has came up. There are many rules and a variety of options that you can get lost in. Diane is just an email away to can go in and set up and rule or fix a mistake! I would highly recommend using the SM platform and UTILIZING the support and phone call overview!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2019

While we are still in our trial, Diane has been extremely helpful in setting us up for success on the platform. We're looking forward to increasing our social presence and creating new customer relationships!

Using app

6 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Sept. 24, 2019

We have just started using the app. Diane has been amazing in setting up the app for our needs during the initial trial. We look forward to building our messenger subscriber base with this.

Using app

About 1 month

Total reviews

31

Average rating

4.9

5 / 5 Share

Sept. 4, 2019

Diane is amazing she really walks you through everything you need to know on Shop Message and really helps you optimize everything so you can get the results you want. We are so glad that we discovered Shop Message! Thank you!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2019

The setup, service and support so far has been great! After only a week or so, we've already seen sales conversions as well as a healthy addition of new contacts each day. We look forward to continued results in the future!

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 23, 2019

The customer service (Diane) is unmatched in the app game, especially for the "free trial" timeframe. They're committed to ramping up your app with you hands on, or hands off, what they care about is that you understand the power of the app and what it can do. As for the results, it's been enabled a few days and it's already covered the costs for the next several months. 100% satisfied overall with something that actually delivers what it says it will!

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2019

Awesome app. The team, special Diane, is awesome and super helpful. The app has generated a ton of money over time. Highly recommended.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 26, 2019

I really like how this app is just as powerful as the competition but even easier to use. It's the smart chocie!

Using app

3 days

Total reviews

8

Average rating

5.0

5 / 5 Share

July 24, 2019

Very deep integration with Shopify that gives us as marketers the ability to create super-targeted campaigns to generate consistently more revenue. Very helpful support in getting set up quickly.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2019

Arjun took time to personally help setup our flows and everything was properly setup. He made sure everything was on brand and to our liking. Highly recommend ShopMessage and their team.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

July 24, 2019

Very helpful team when setting up basic use for the app .. thank you so much .. look forward continuing to work together

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2019

Amazing customer service! Easy to set up and integrate with site. If you want to reach customers to a degree you never thought possible, Messenger is the way to go and ShopMessage makes that easy!

Using app

10 months

Total reviews

1

Average rating

5.0