All reviews

Rating Breakdown

  • 5
    82% (106 ratings)
  • 4
    5% (6 ratings)
  • 3
    3% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (14 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 22, 2018

It does add more zing to your remarketing! Facebook messenger is quite effective in reaching out. There were some installation issues in the beginning, but finally, it worked out well! I am enjoying the Sales Conversions!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2018

Super easy to set up, about 5 min, has generated an insane amount of revenue, and awesome click thru rates :) Just get it!

Using app

About 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

Sept. 14, 2018

Up to know the app seems to be working great. Already made a sale of 12 dlls on first day. Will wait more days to see if we can extract real value from it and pay it from the extra revenue it brings. Easy to configure and great customer support.

Using app

Over 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 12, 2018

Great app, amazing support, thank you! Saw revenue from it at the first day of installation. must have

Using app

12 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 11, 2018

This app is great, I saw revenue coming in the first day it was live! Highly recommend, works great. Had a bit of trouble setting everything up at first but got it resolved because of Maria!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2018

Woov.A great app to increase abandoned cart recovery rate.Every shopify store must have this app .Good communication and quickest customer service. Thank you guy's ...

Using app

Over 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

Aug. 23, 2018

Amazing app! I'm already seeing a steady increase in sales coming to both of my stores. This app really works! A+

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2018

Effective app. Very easy to set up and great customer service.

Using app

Over 1 year

Total reviews

15

Average rating

4.5

5 / 5 Share

Aug. 20, 2018

They got my checkbox compliant with Facebook - took 3 or 4 business days. They reply to all tickets in less than 24 hours. Marla provides the best support! NOTE: when you download this app. Your box will NOT be auto-checked. ShopMessage will help you install the code on your product page, make sure the placement is compliant and then submit to Facebook for approval. They even extend your trial because of the little bit of time it takes. Simple and basic. Great app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2018

This is BY FAR the most AMAZING $$$ gathering app you will EVER FIND!!!! Pays for itself day 1, increases customer satisfaction by a MILE, interactions and loyalty from customers go thru the ROOF!!!!! MUST HAVE!!! Whoever made this is a GENIUS! And we get to reap the Rewards $$$$$. GET IT!

Store

Leropal

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 1, 2018

App support is great. They helped me install the app so it was completely hands off for me, and an included free of charge service. I've made thousands of dollars in recovered carts over the last few months through using this. It's a no brainer to use!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

July 24, 2018

Conversion rates are way up and that's really the goal for us. Top app and the team is well versed and responsive.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2019

UPDATE 2: Arjun and the team at ShopMessage took time to listen to my concerns with messenger marketing in the post-pre-check world we're now in and then delivered options that fit beautifully into our overall marketing efforts. Thanks again! UPDATE: New features continue to add value to an already outstanding product. Looking forward to maximizing our Q4 marketing efforts with ShopMessage as a pivotal part of our strategy. _______ I've tried several different messenger remarketing apps and ShopMessage has been by far the most reliable and functional out-of-the-box solution for us. I'm impressed with the immediate lift we saw in revenue recovery and the support team has been helpful with small tweaks and fixes. We have the confidence to drive traffic to our product offers, knowing that there is a recovery system in place that will drive revenue and increase our overall ad efficiency. Highly recommended!

Using app

About 1 year

Total reviews

21

Average rating

5.0

5 / 5 Share

July 19, 2018

I can't decide what the best part is. It took minutes to install, support team answered my questions immediately, after a few days I'm seeing sales. ShopMessage is the total package.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2018

Best support team ever, they customized my response buttons the same day I asked if it was possible! They also notified me when my Facebook page disconnected. I love the app, but the customer service really brings the experience to the next level.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2018

Recently jumped ship from a different provider and so glad we did! This app is super reliable and we already can't image running a store without it.

Using app

Over 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

June 29, 2018

The app is incredibly attractive and easy to use. Having the option to capture more potential buyers than with an average email abandonment follow-up sequence is a complete GAME CHANGER! The email sequence is ok but considering ShopMessage captures even people who have just added items to cart without having to insert their personal details gives you more leverage consequently increasing the revenue! Love it!

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2018

I would rate it 10 stars if i could. In about 3 weeks, I have made 9x my return on investment. They said it would take a month to get the checkout box automatically checked but mine only took a week. I had one small issue where the code slightly shifted my "select quantity" area. I contacted customer and they had fixed in just a few hours. If you are driving any traffic to your site, this app is a must. and no there was no incentive's in any way for this review. Just really glad im capturing sales that others wise would have been lost.

Using app

Over 1 year

Total reviews

12

Average rating

4.8

5 / 5 Share

June 20, 2018

Perfect app , just add some discount on messages then booom !

Store

Wikiwii

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2018

Arjun is SO helpful! He personally answered all of my questions (I ask a lot of questions) and helped get my pre-checked box within a week. It's comforting to know the Founder of a company is so involved and you will get all the support you need.

Using app

Over 3 years

Total reviews

1

Average rating

5.0