Crimson Carrot review for Fablet

Jan. 18, 2014

An informal survey amongst customers and friends proved to us that we needed a more engaging mobile ready website. We were thrilled to find a cost-effective option waiting for us in the Shopify App Store. ShopPad's plug and play features and sleek look make this an easy option for your store. You'll find some great features in ShopPad. However, there are two big issues that keep me from giving a full 5 stars. Read on to find out more... ShopPad was super easy to install for our store. The options available within the general settings allow you to customize, but aren't overwhelming. The changes you make are real-time, too. That made it easy to experiment, and then reload my browser on the iPhone to see the results. Speaking of responsiveness, ShopPad staff are super accessible. I emailed expecting a delayed, two or three day response time. Instead, I found a personalized email waiting for me when I flipped back to my email client. Since then, ShopPad staff have been friendly and helpful with my questions. There are two things that I think need to be improved (already shared with app developer): 1. There is no true "homepage" in ShopPad. Visitors to your site are immediately met with your collections, so it's tough to introduce visitors to your image and look as you would on a Shopify desktop site. 2. The collections are automatically displayed in alphabetical order. We've taken great care to organize our products to optimize sales. It's a huge bummer to lose that in your mobile site. If we uninstall ShopPad, it will be for this reason. I've given 4 stars in anticipation of these two issues being fixed in an upcoming update, as I've been told by ShopPad staff. Looking forward to it!