All reviews

Rating Breakdown

  • 5
    88% (346 ratings)
  • 4
    5% (21 ratings)
  • 3
    3% (12 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (8 ratings)
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5 / 5 Share

Sept. 2, 2015

Nice app. Great customer service. Definitely recommend.

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 9, 2015

Easy to install, very slick interface - and most importantly: excellent customer support.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2015

Very easy to install and to use with a nice mobile interface. No complaints

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2015

On point, and responded quickly to all my questions! Awesome app as well. minijoops.com

Using app

About 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 22, 2015

Thank you so much for the great experience. You guys are serious.Quick reply. Will be back soon.

Using app

About 2 years

Total reviews

1

Average rating

5.0

3 / 5 Share

June 4, 2015

While the idea is GREAT, and the look is appealing, a couple things need some work. The load time for one. But mostly the navigation. If you want to back out of the listing and dont hit the x, you end up in the previous window of another site. Also, there isnt a way to see more than a few things at a time. I realize its a catalog look, like a magazine, but I dont find that easy to navigate unless your just browsing. I think if a store has a bunch of the same stuff on, and not one of a kind in the thousands like I do, its perfect! Also, the support is stupendous...

Using app

10 days

Total reviews

4

Average rating

4.5

1 / 5 Share

May 2, 2016

isnt complatible with SEO , we had a problem generating custom domain

Using app

9 months

Total reviews

7

Average rating

4.4

5 / 5 Share

May 26, 2015

Excellent support! Required a fix - it was resolved in four minutes! That is service!

Using app

2 days

Total reviews

1

Average rating

5.0

3 / 5 Share

March 21, 2015

LAMPS USA is 100% correct. this app is for basic use only for websites without any integrated services or added amenities. it really doesn't improve anything at all if you have a decent set up already because most themes display perfectly fine on mobile and tablet and still hold the discounts and other services shopify provides. unfortunately, this app destroys any marketing techniques in place and replaces them with a slightly more visually convenient model for some themes, but on others it makes the menu box or side panel virtually impossible to see. integrating the wonderful applications we're paying for monthly would be great.

Using app

9 days

Total reviews

2

Average rating

4.0

3 / 5 Share

Feb. 25, 2015

The old shoppad app was not very good, barely any description of product, poor barely-there homepage etc.... this new one looks much flashier and more app-like and all that. BUT BEWARE. We installed this app and over a period of a few days it was clearly obvious it was a fail. Our bounce rate for mobile and tablets doubled. Our pages per visit slashed from ~9 to ~3. This had a serious effect on our actual sales placed on mobile/tablet, as well as affecting traffic ending up on desktop. We had some of our worst performing days while the app was active, with seriously lower sales and conversion rate, so we have removed it. Our website uses instead a responsive theme with some changes made to mobile, but mostly a desktop website for tablets. Our mobile experience is sort of okay but not that good, it needs a lot of work, and yet it performed twice as good (or more) than this app. So I say beware of the claims and the marketing. It may be better than NO mobile website, but it may also perform worse than a well optimized responsive site. The user interface is a bit sluggish and not really intuitive... the whole thing of turning pages is I think far too removed from normal shopping experience that I didn't even realize that I could do that, or how to get to the products... the usability is poor with too much learning curve. Also the app lacks really useful marketing, sales, various other ecommerce features like cross-sells, up-sells etc... all the cool stuff you can do with OTHER apps and plugins, that have absolutely no effect when using this app. I recommend getting your responsive website put in place well so that you can benefit from all the other things an ecommerce store really needs, which this app does not provide. I'm giving it 3 stars for `looking nice` and `being original` but nothing more, due to the proof that it performs badly and is unintuitive.

Using app

6 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 24, 2015

This is a GREAT app. Of all the apps I have tried so far, this one is the best. It does exactly what it says it does. It will change your desk top store into an iPad store in a matter of minutes. The customer support is great. I contacted them once and heard back within 24 hours.....very nice! The best part, I can see who uses shoppad and who uses the desk top to shop. Since installing the app (about a week ago) 60% of my customers are mobile device shoppers. Anyone who thinks they don't need to get a mobile app is crazy......everyone is turning to phones and iPads to shop!!! Thanks Shoppad.....I love it!

Using app

7 months

Total reviews

11

Average rating

4.6

5 / 5 Share

Dec. 8, 2014

This app is so easy and already had a new order for me within 24 hours of installing. Very easy made my shop look much better on phone and tablet. Thanks for making this so easy for an extreme novice such as me.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2014

As a newbie Store, I wouldn't have thought it was possible to have a dedicated mobile/tablet experience for my customers right from the start - and at a reasonable price! Overall I am very happy with this app and think it will be a very important lever to driver our growth and success. When you start to use the app, I recommend checking out the FAQ tab for some easy tips and instructions to help optimize your new mobile friendly site.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 5, 2014

Nice way to optimize your store for iPad.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 3, 2014

Great customer service! Thanks guys!!! :)

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2014

Great app and great support. There are a lot of new customers using mobile phones and this ShopPad really helped give my site a new look and easy navigation . I had few issues and they helped me right away. Great support keep it up. Make sure your mobile site looks good test it using iphones and androids, i was losing a lot of customers before.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 16, 2014

Great product, even better customer service! Very easy process to adapt to and they are willing to answer any type of questions you may have. One thing that I may want to see changed is there to be a pre-order button that could direct to another site :) Very happy with this App!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

2 / 5 Share

Sept. 17, 2014

I loved the way it made my store look on mobile devices, however after 5 days and attempting to get the kinks worked out, I lost too many sells so I uninstalled. Pages were showing up blank when linked and many items weren't showing variants so I had to go through my inventory, item by item, and add a second variant so my customers would know what they were purchasing. With 3 business and 3 kids, I don't have the luxury of sitting down to a computer to fix it each time :(

Using app

7 days

Total reviews

1

Average rating

2.0

5 / 5 Share

Sept. 14, 2014

Fantastic app - Quick to install and works instantly. As most of my site viewers are using mobile devices especially iPads, having a iPad-friendly version definitely makes it easier to browse my store. Update: I've been using the app since early last year and am still very happy with the service. The staff are also very helpful and quick to respond. Will definitely recommend this app to anyone looking for a quick solution to creating a mobile-friendly app!

Using app

About 3 years

Total reviews

8

Average rating

4.5

4 / 5 Share

Aug. 19, 2014

Happy to use their paid service. Though looking forward to some more essential features I requested, at this time it is better to have them installed than not having them at all !!! Now looking forward to their Mobile Apps, if any.

Using app

5 months

Total reviews

4

Average rating

4.0