All reviews

Rating Breakdown

  • 5
    92% (213 ratings)
  • 4
    0% (1 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (4 ratings)
  • 1
    4% (10 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 5, 2022

I waited to leave a review until I got a dozen Etsy sales so that I could see if everything worked okay, and it does! I am very happy with this app and the customer service! As I have been setting everything up, I've had to message Shirly a bunch with questions, and she's been super helpful. Order fulfillment is seamless. My Etsy orders show up with my Shopify orders and I just fill them as normal within Shopify. All tracking info is sent to the customer and its super simple. As far as I can tell, inventory synching is working well also! Just a few things to note about the app that I didn't understand when I started using it: - I just assumed that when I changed something in one of my Shopify listings, that it would sync with my imported Etsy one and vice versa. This is not the case. Once you import a Shopify listing to Etsy, no edits to either listing will sync to the other. (This isn't an issue for me. It was just an incorrect assumption on my behalf.) - In order to export listings from Shopify, you need to have a fixed shipping profile set up in Etsy. You'll need to export all of your products to that fixed shipping profile. Once they're exported, you can change the shipping profile to calculated if you would prefer, and the items will synch seamlessly. - This is an Etsy thing, not something specifically about this app: in Shopify, we allow our products to go into negative numbers as we make most of our products to order. This doesn't work with Etsy unfortunately. In order for a product to show as available on Etsy, the inventory has to be 1 or more, otherwise it will show as SOLD OUT. There's no option to "continue selling when sold out," like on Shopify. We changed all of our inventory to be +100, meaning if our inventory is 104, we have 4 items on hand. If our inventory is 98, we have -2 and need to make 2 of that item. Again, this is absolutely not a fault with this app, just something annoying we ran into when going cross-platform with our made-to-order products. And again, Shirly was really very helpful when I came to her about this issue.

Using app

26 days

Total reviews

15

Average rating

3.9

Developer Reply

Thank you for the a great and detailed feedback! You've explained about the app better than we do in all of our video tutorials :) There are gaps between Etsy and Shopify Inventory management and we do our best to bridge it with so you will be able to sell both on Etsy and Shopify. Thanks, Shirly.

5 / 5 Share

March 2, 2022

I used this app for Etsy integration and crosslisting. I found it easy to use and errors were explained clearly making for easy corrections. Service was top notch with an immediate response and an invitation for a google meet to answer all my questions. This app does the job with the best app service!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2022

We have been using ShopUpz Etsy Inventory Integration for almost a year now and it works great! No more worrying about marking Shopify or Etsy inventory down one whenever we make a sale. Huge time savings for us and avoids the uncomfortable (and bad customer service) situation where in the past we may have not marked something as sold out and then it sells and we have to tell the customer we don't have that item any more. Plus Shirly at ShopUpz has been great and so quick to respond to any questions or issues we have. Totally recommend ShopUpz Etsy Inventory Integration!! AND it actually gave me the confidence to add other apps to our Shopify store that we should have done a long time ago. Thanks for everything Shirly! :)

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2022

Fantastic app! Excellent customer service over the weekend for questions I had in installing it. Turned out to be so easy to export from Shopify to Etsy and saved me hours of work. I love it!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your great feedback. We do our best to provide the best app and service :) Shirly.

5 / 5 Share

Feb. 22, 2022

best customer service hands down! They even proposed a video call, we went through all issues and I learned a lot about Etsy in general! Brilliant app, they also just added another cool feature (exporting whole collections without needing to click on each product). Absolutely recommend! Best price-performance ratio of all Etsy inventory integration apps without a doubt.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much! It was a great meeting you. Happy that you LOVE the service and find our app time saver :-) Best, Shirly.

5 / 5 Share

Feb. 18, 2022

So far I love this app. Even if I only used it to import my products to Etsy it would be worth it, it's already saved me so much time. Customer service is great as well.

Using app

28 days

Total reviews

26

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

It's a great app but not suited for my needs. Shirley worked with me and customer service was out of this world.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

Amazing App to help manage inventory. I was going crazy trying to keep up with both platforms. Customer service was outstanding. Vey responsive and helped anytime I needed assistance. Great App!!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2022

Even though this app isn't suited for me, Shirly was a great help in explaining the way it works and her customer service is outstanding.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

Great app and does the jobs. Shirley is very quick to respond. It does need a few upgrades but it works really well for small business.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2022

I have been using this app for about 1 year already. I am very happy with it. It saves me tons of time update quantities from Etsy to my Shopify store. Also, the customer service is very good. I highly recommend.

Using app

10 months

Total reviews

8

Average rating

4.5

Developer Reply

Thank you very much for your great feedback . As the app owner I do my best to provide the best service and app :)

5 / 5 Share

Feb. 1, 2022

Excellent app that performs as advertised. I needed a little help getting things setup properly and had a few questions about how it all worked to avoid risking any problems during the initial sync. The support was super helpful and timely. I was up and running in a day or so and the app has been solid and passing orders and inventory between shopify and etsy without fail ever since.

Using app

29 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

I tried this app after being dissatisfied with the lack of support when I encountered a problem with a different Etsy sync app. This app is very straight forward, and I was able to get very quick help via Facebook messenger within the hour when I needed help setting it up. I would recommend this app!

Using app

3 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 17, 2022

I've just started using the app and had a few teething problems but they were down to me not understanding a few basics. Shirly was really helpful and helped me through the queries I had. It's a great feature for running a second marketplace on Etsy with no extra admin in addition to your Shopify store.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2022

Easy to use with no issues or product limit. Products currently need to manually selected but bulk selection planned. Excellent helpful support even at weekends (10pm !), and open to suggestions for improvement. Highly recommended

Using app

About 1 month

Total reviews

8

Average rating

4.8

5 / 5 Share

Jan. 7, 2022

I used this app to help me manage my inventory between my Etsy shop and my Shopify website. This app has been a lifesaver and it helped me stay organized during my busiest season.

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 5, 2022

We changed from another app because this app is cheaper, and this was a mistake because you can only export 10 products at a time and you need to select them manually not in bulk or in one click as they claim in the ad, We contacted support to ask if there was another way to upload and we are still waiting for a response.

Using app

9 days

Total reviews

2

Average rating

1.0

Developer Reply

Hey, Shirly from shopUpz ! Please note that you can export unlimited listings each time. The best practice when you start to use the app if to test 10 listings to make sure that you are not missing Etsy mandatory fields. Service is our top priority! I've tried to reach out in multiple ways but you haven't responded. I would be happy to walk you through our app via a zoom meeting. Thank you, Shirly .

5 / 5 Share

Jan. 4, 2022

This app completely solved my issue with keeping my Etsy inventory in sync with my main Shopify store inventory!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2022

Fantastic customer service you can actually get a quick response and receive the help and information you need to utilize this great app.

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 30, 2021

I had the best support with learning about how to introduce my products to Esty through my Shopify store, Shirly personally had a google meet with me to help me. The ease of use with this app is fantastic and makes everything so much easier to integrate. Thank you again!

Using app

3 days

Total reviews

3

Average rating

5.0