Thrive Inventory Management
Unlock growth by streamlining multi-location inventory systems
Rating
4.8
feedback
104
chart
#974
All reviews
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May 24, 2022
We have a Clover EPOS and the Shopventory integration has allowed us to seamlessly integrate and manage stock quantity across offline and online channels. Really impressed with the customer support from the team, Dean, Kayla & Valerie have been excellent. Thanks guys!
Hi there and thanks for your great review! It's great knowing that you're using Thrive to sync Clover with Shopify. We'll pass along the kudos to our support team!
May 19, 2022
Superb app, syncs my website and my shop seamlessly. Customer support is first class. The team helped our business grow and become easier to manage. Best app we've purchased!!
Thanks for the great review! We're happy knowing you've been able to sync your shop with your e-commerce site seamlessly.
May 11, 2022
The customer service is TOP NOTCH! Super responsive and is able to answer every question we have. We switched from Katana to shopventory and it was the best decision we have ever made. The amount of features we will be able to use, as well as the ease of use is great. We are still getting used to it, but to be able to keep track of all of our inventory between multiple platforms is going to help us immensely on keeping our inventory accurate.
Thank you for the great 5-star review! We're happy to hear you've loved our customer support and that you're finding our software features useful in growing you business!
May 4, 2022
I've been using this app to help keep tighter control of our inventory. The SKU bundling feature is wonderful and was a huge selling point for me. Setting all of it up in the backend, is a bit of a time consuming pain, but I think it's worth it in the end. The reporting features are already saving me a lot of time when placing orders. The customer service is the best I've experienced from any company, in years. (shoutout Mario!) The software still has some opportunity for growth, but this is a wonderful start and super helpful. I'm looking forward to future updates and growth.
Hello and we appreciate your 5-star review! We love the feedback on our bundling feature and reports. We have a ton more coming out soon and can't wait to show you!
May 2, 2022
The customer care at Thrive is unmatched. They are incredibly helpful as well as very friendly. Whenever I have an issue with an integration I go to them first, not the integration!
Hi and thanks for your great feedback on Thrive! We love helping you grow your business.
April 15, 2022
Shopventory lets our business accurately track our inventory and costing in real time, enabling us to make better inventory and business decisions. With multiple sites, Shopventory lets us quickly transfer inventory between locations. Shopventory is a must for any multi-location business.
Hello! Thanks a ton for your 5-star review of Thrive by Shopventory. Real-time cost tracking is a huge benefit of using Thrive! Simple transfers across locations is also something we're great at. We hope you've used our barcode scanning capabilities to create these transfers!
April 4, 2022
Very helpful, robust app. Even on the basic tier, it's dramatically improved our inventory management, and was integral when we established a second location. The help sections and customer service are very thorough and responsive!
Hi and thanks for your review! We're happy to hear that you've been able to use Thrive by Shopventory to grow into a second location. That's great growth!
March 22, 2022
5 Stars to Valerie for solving the syncing issue we had yesterday, we are just getting started so I cannot give any comments on the software. However, if you stumble across any issues - the support is excellent.
Thanks a ton for your 5-star review of our support team! Valerie is great and we'll share the compliment :-)
Jan. 4, 2022
We used a different service as our POS platform and used Shopify for our website. Shopventory merged those two, and that changed the way we did everything for the better. Their customer service is always quick to respond –– they've helped us problem solve and walk through many situations. We are very grateful to have worked with Shopventory!
Thanks for the review! It's great to hear that you're using Shopventory to merge your Shopify e-commerce site with your point of sale!
Dec. 23, 2021
You know what V stands for? Valerie! I am so impressed by this app and the customer service that comes with the.. service, lol. Multiple time I have ran into issues on my own behalf and she has been there to help our company out. The Grower's Depot is forever grateful and if you are ever in the area, and in need of Indoor/Outdoor Garden Supplies please stop by! Thanks again keep up the good work Shopventory.
Thanks a ton for this review! Valerie is the best! We'll make sure to pass on the kudos :-)
Oct. 26, 2021
Great app. Great customer service. We would be lost without it. Our AM Gabby has been particularly helpful as we navigate scaling our business.
Hi and thanks for your 5-star review of Shopventory! Glad to hear that you've enjoyed using our app. We will let Gabby know that you've liked working with her. Cheers!
Sept. 4, 2021
A straightforward tool with well-organized details and options. Easy to use and makes a world of a difference when tracking inventory and syncing with the POS. Another favorite factor is how friendly and readily available the Support team is!
Hi there! Thank you so much for the great review. We're happy to hear that you're enjoying Shopventory and maximizing your inventory tracking. Connecting different POS devices and locations is what we do best! We also love hearing that you're a fan of our customer support. Our favorite thing we do each day is helping our customers grow their businesses!
July 11, 2021
As a growing business with complicated bundling of products, keeping on top of my stock management was a nightmare and items were regularly going out of stock. I am 8 weeks into using Shopventory and I cannot speak highly enough of how it has helped me. I am getting on top of inventory management and it has given me great peace of mind. It has also freed me up to spend my time on the things that really need my attention. Customer service was also excellent (unusually so). I got a follow up phone call (yes, by phone, talking to an actual person!!) from James after a few weeks and he could not have been more helpful. Affordable plans too which are hard to get for the functionality I require. Well done guys.
Thanks for the 5-star review! It's awesome to hear that you're using our bundling feature to help prevent stockout issues. Keeps you from having to issue refunds! Happy to know that James has treated you well from a customer service perspective. We'll pass along the kudos!
June 25, 2021
Very responsive customer service. They take their time and explore all channels to help find solutions to problems if there is one. Very patient and will follow up to make sure things are running smoothly.
Hi and thank you for the review! We're happy to hear that you lean on our great customer service team to get the guidance you need. We're here to help!
April 13, 2021
Shopventory is such a great integration tool, with knowledgeable staff who provide excellent hands on training! Thanks to Miranda, the Customer Success Staff member who patiently walked me through some extremely helpful features, I will be saving lots of time in the future.
Howdy! Thanks a ton for this great 5-star review! We're happy to hear that Miranda was able to help you out. She's awesome! We'll pass along the kudos.
April 1, 2021
I rarely write review, and when i do, it is either because I am really happy or disappointed. In this case, very happy with Shopventory. I looked at a few other apps in the genre, but their support is 2nd to none. Have not had one bad experience with their team, and I've been reaching out alot to them so i can understand the system. While no system perfectly fits your needs, they have come very close. Cannot recommend them enough and they are clearly looking to improve their service.
Hi there! Thank you so much for the 5-star review! We're glad to hear that Shopventory is one of the few platforms you've left a review for :-) We'll pass along the kudos to our team. Have a great day!
March 12, 2021
Shopventory has been a fantastic solution for us. With multiple locations, hugely varying needs for the business, Shopventory's staff has taken the time to learn what our needs are and help us to implement inventory management on a whole new level than we had before. Going from a very outdated system with CAM, they have worked extensively with us by chats, emails, conference and video calls. I cannot say enough about the amazing customer service I've received from Joe and Roslind. TOP NOTCH! No system is perfect for everyone, but these folks listen to what you need and try to help you find a way to get it.
Hi there! Thank you for a great review! Awesome to hear that you're utilizing Shopventory's multi-location features. We like to think we're pretty good at that! It's also great to know that you're loving our Customer Support! We want to make sure you're successful. We'll pass the kudos on to Roslind and Joe!
Feb. 17, 2021
This app has changed our lives! We use multiple sales channels + Shopventory has made life so much easier to track inventory + see sales trends across the board. Their customer service is also phenomenal!
Hi there and thanks for the 5-star review! We're happy to hear your lives changed after using Shopventory. Syncing up multiple sales channels to track inventory and see trends is very is very important in a business and we try to make it easy for you! We're glad that you're getting the results you need.
Jan. 14, 2021
Robust and affordable with unmatched customer support. I wouldn't even call it customer support, it's more like having a team of experts ready to fully devote themselvs to you. We're a medium sized company with many complex moving parts, i.e. retail, wholesale, warehouse, manufacturing, e-commerce, and fulfillment center. Shopventory has completely streamlined how we caculate cost, stock counts, and internal data for our multi channel system of operations. With all software solution systems, Shopventory is not without its limitations. But there is no perfect system that will meet the specific needs of every business, and that should be obvious. Shopventory has enabled us to make smarter business choices through data and analytics that are imperative for operations, development and overall growth. Shout out to Miranda for spending several weeks with me developing a system that works best for our company.
Hi there! Thank you for the great review. We're glad to hear that you've had a great experience with our customer service! We'll definitely let Miranda know you send the compliment :-) It's also awesome to hear that you're getting good use out of our multi-channel capabilities to sync up your catalogs and counts across all sales channels. That's one of Shopventory's strengths! Make it a great day!
Dec. 8, 2020
We have been always using this app to manage our inventory. The customer service team is super great and super responsive. All the features are sophisticated. Really recommend this app for anyone looking for an app to manage inventory!!
Thank you for your 5 star review and for the recommendation for others to use our app for inventory management. We are glad that you have found all of our features to be sophisticated. We agree that our customer service team is great!