Thrive by Shopventory
Thrive Inventory by Shopventory
Rating
4.9
feedback
113
chart
#881
All reviews
Rating Breakdown
March 31, 2022
So far, the App seems do be doing well. I'll follow up to rate it appropriately if anything is off. Alejandro was a great help with his product knowledge, patience, and was overall fun to work with.
Hey there - we appreciate your 5-star review! Alejandro is wonderful and we'll share the kudos. Have a great day!
March 22, 2022
5 Stars to Valerie for solving the syncing issue we had yesterday, we are just getting started so I cannot give any comments on the software. However, if you stumble across any issues - the support is excellent.
Thanks a ton for your 5-star review of our support team! Valerie is great and we'll share the compliment :-)
Jan. 13, 2022
Shopventory has been a major asset to our boutique Southern TurnStyle in Tyler, TX. It has allowed me to quantify and track my sales so well! Tim was very proficient in helping us navigate through it all! Thanks Tim and the Team at Shopventory! Rachael Hanson
Hey Rachael! Thanks for the great review. We're happy to hear that you've enjoyed working with Tim on our team and we'll share the kudos with him!
Jan. 4, 2022
We used a different service as our POS platform and used Shopify for our website. Shopventory merged those two, and that changed the way we did everything for the better. Their customer service is always quick to respond –– they've helped us problem solve and walk through many situations. We are very grateful to have worked with Shopventory!
Thanks for the review! It's great to hear that you're using Shopventory to merge your Shopify e-commerce site with your point of sale!
Dec. 23, 2021
You know what V stands for? Valerie! I am so impressed by this app and the customer service that comes with the.. service, lol. Multiple time I have ran into issues on my own behalf and she has been there to help our company out. The Grower's Depot is forever grateful and if you are ever in the area, and in need of Indoor/Outdoor Garden Supplies please stop by! Thanks again keep up the good work Shopventory.
Thanks a ton for this review! Valerie is the best! We'll make sure to pass on the kudos :-)
Nov. 30, 2021
I have been using Shopventory for a couple of years now to sync with Shopify and Clover. The customer service is exceptional and the product is working amazingly well. I no longer have to be concerned about overselling...syncing is on point. And, if I run into issues, the Shopventory team is amazing!
Hi and thanks a ton for the 5-star review! We're happy to hear that you've been able to use Shopventory to prevent overselling between Clover and Shopify.
Nov. 16, 2021
I can't imagine running my store without Shopventory. I finally have one single source of truth when it comes to inventory, profit margin, etc. Plus I sync to my Clover POS and Shopify online store without issues. I've always found support to be super responsive and they resolve my issues very quickly. Very happy with Shopventory!
Hi and thank you for the 5-star review! It's great knowing you've used Shopventory to centralize your business management across Shopify and Clover. We'll pass along the compliment to our Customer Care team!
Nov. 2, 2021
Shopventory is a must have app to organize and have more control of the business. The customer service is always available and have all the tools explanation. There is much more we can do to make easier to run the business. Totally recommend.
Hi there and thanks a ton for the 5-star review! We're looking forward to helping you learn more of the Shopventory platform over time. Send our customer service team a message if you ever want to line up a training!
Nov. 2, 2021
Staff from Shopventory is available for you if you have any question or need help using this inventory app. Hannah is who was assign to my account and is very knowledgeable about shopventory and can help you figure out how to use the app to its full potential. Highly recommend.
Thank you for the great review! Love hearing that you've enjoyed your time working with Hannah. We will pass on the kudos :-)
Oct. 26, 2021
Great app. Great customer service. We would be lost without it. Our AM Gabby has been particularly helpful as we navigate scaling our business.
Hi and thanks for your 5-star review of Shopventory! Glad to hear that you've enjoyed using our app. We will let Gabby know that you've liked working with her. Cheers!
Sept. 4, 2021
A straightforward tool with well-organized details and options. Easy to use and makes a world of a difference when tracking inventory and syncing with the POS. Another favorite factor is how friendly and readily available the Support team is!
Hi there! Thank you so much for the great review. We're happy to hear that you're enjoying Shopventory and maximizing your inventory tracking. Connecting different POS devices and locations is what we do best! We also love hearing that you're a fan of our customer support. Our favorite thing we do each day is helping our customers grow their businesses!
July 28, 2021
I used this app to better assist me with my inventory. I really like that it allows me to set PAR levels & separate products by which location I want them sold at. Tons of control - definitely recommend it.
Love hearing that you're using our PAR levels (minimum/maximum levels) to stay on top of the products at your various locations. That's important! Thank you for the 5-star review. Have a great day!
July 11, 2021
As a growing business with complicated bundling of products, keeping on top of my stock management was a nightmare and items were regularly going out of stock. I am 8 weeks into using Shopventory and I cannot speak highly enough of how it has helped me. I am getting on top of inventory management and it has given me great peace of mind. It has also freed me up to spend my time on the things that really need my attention. Customer service was also excellent (unusually so). I got a follow up phone call (yes, by phone, talking to an actual person!!) from James after a few weeks and he could not have been more helpful. Affordable plans too which are hard to get for the functionality I require. Well done guys.
Thanks for the 5-star review! It's awesome to hear that you're using our bundling feature to help prevent stockout issues. Keeps you from having to issue refunds! Happy to know that James has treated you well from a customer service perspective. We'll pass along the kudos!
June 25, 2021
Very responsive customer service. They take their time and explore all channels to help find solutions to problems if there is one. Very patient and will follow up to make sure things are running smoothly.
Hi and thank you for the review! We're happy to hear that you lean on our great customer service team to get the guidance you need. We're here to help!
June 3, 2021
My business management has transformed after using Shopventory. I use Square for my in-store POS and Shopify online, and was seriously drowning in trying to manage the inventory across the two. Shopventory helped me SEAMLESSLY integrate both platforms to ensure I can keep my inventory straight. The Shopventory associate who aided me in the initial set up to ensure all of my product data was entered was absolutely wonderful, and while all data entry takes work, it was so amazing to have his help. If you run a product-based business, Shopventory will increase your productivity ten fold. Would recommend 1000 times.
Thank you for the review! We're glad to hear that you've been able to connect Square POS with Shopify eCommerce through Shopventory. Managing products and reporting in Shopventory is very easy once you're set up correctly! Thanks for the feedback on how your setup process went. It's nice to hear that you enjoyed it!
May 21, 2021
Shopventory is an increasingly helpful tool with new features coming out often, but its Customer Success team is unbelievably patient and communicative and I've frankly never in my life chatted with someone as invested in solving an issue as Ruth was in our multi-day ongoing conversation, even given a challenging and frustrating problem that went well beyond her or my control. We're still working through the issue now, but I know we'll have it resolved soon enough because of the confidence that Ruth instills in me for Shopventory.
Hi there and thanks for your great review! We appreciate the comments about our app feature set and we're always launching new features based on feedback from folks like you. Keep it coming! We'll pass along the kudos to Ruth. She's awesome!
April 13, 2021
Shopventory is such a great integration tool, with knowledgeable staff who provide excellent hands on training! Thanks to Miranda, the Customer Success Staff member who patiently walked me through some extremely helpful features, I will be saving lots of time in the future.
Howdy! Thanks a ton for this great 5-star review! We're happy to hear that Miranda was able to help you out. She's awesome! We'll pass along the kudos.
April 1, 2021
I rarely write review, and when i do, it is either because I am really happy or disappointed. In this case, very happy with Shopventory. I looked at a few other apps in the genre, but their support is 2nd to none. Have not had one bad experience with their team, and I've been reaching out alot to them so i can understand the system. While no system perfectly fits your needs, they have come very close. Cannot recommend them enough and they are clearly looking to improve their service.
Hi there! Thank you so much for the 5-star review! We're glad to hear that Shopventory is one of the few platforms you've left a review for :-) We'll pass along the kudos to our team. Have a great day!
March 12, 2021
Shopventory has been a fantastic solution for us. With multiple locations, hugely varying needs for the business, Shopventory's staff has taken the time to learn what our needs are and help us to implement inventory management on a whole new level than we had before. Going from a very outdated system with CAM, they have worked extensively with us by chats, emails, conference and video calls. I cannot say enough about the amazing customer service I've received from Joe and Roslind. TOP NOTCH! No system is perfect for everyone, but these folks listen to what you need and try to help you find a way to get it.
Hi there! Thank you for a great review! Awesome to hear that you're utilizing Shopventory's multi-location features. We like to think we're pretty good at that! It's also great to know that you're loving our Customer Support! We want to make sure you're successful. We'll pass the kudos on to Roslind and Joe!
Feb. 17, 2021
This app has changed our lives! We use multiple sales channels + Shopventory has made life so much easier to track inventory + see sales trends across the board. Their customer service is also phenomenal!
Hi there and thanks for the 5-star review! We're happy to hear your lives changed after using Shopventory. Syncing up multiple sales channels to track inventory and see trends is very is very important in a business and we try to make it easy for you! We're glad that you're getting the results you need.