All reviews

Rating Breakdown

  • 5
    100% (47 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

March 13, 2025

As a small business owner, I’ve always been cautious about delegating critical tasks, yet managing the increasing demands of growth can be overwhelming. That’s where SIDR has been a game-changer. Their automation and expert guidance on Nexus and sales tax have streamlined a complex process for me. As my business has expanded, I’ve entrusted them with filing taxes across multiple states—and I plan to add more this year. Their seamless service and reliability have earned my trust, allowing me to focus on scaling my business while leaving state tax compliance in the hands of true experts.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

This team has made sales tax (something I was so worried about) so simple. The auto file has been a weight off my mind, and when there was some confusion about having duplicated my license, this team chased down the issue (over the course of almost a full year!) and followed up constantly until the problem was solved. I highly recommend Sidr Tax to anyone considering bringing a sales tax solution into their Shopify platform.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

Working with Sidr App has been great! This service is exactly what I was looking for. I love the reports and can see how many products were sold by each State. The support is Very good. My first retail tax payment was just made by Sidr and I didn't have to do it. Thank you Tongbo for getting that all wrapped up! Feels great.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

Tongbo and his team have been great with responding fast and filing sales tax return for us on time. I am glad we are using your service :)

Using app

2 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Aug. 2, 2024

Incredible support and service! onboarding was quick and seamless.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2024

Great App and Amazing team, super helpful and super fast in communication.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2024

Best tax app to date! Amazing customer service. A Godsend. Thank you Sidr.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2024

Sidr Tax has been exactly what we needed for our growing business and increased sales tax filing demands. I have been very happy with the app and especially with the customer service (it feels like you have your own account manager!). I had used Avalara and Taxually in the past but both had such high costs and very poor customer service. I would definitely recommend Sidr Tax for filing business sales tax returns.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2024

I am a bookkeeper and needed something to help my client with her Shopify sales tax. I demoed quite a few of the other sales tax reporting software products and am so glad I went with Sidr. They have made processing past and current sales tax super easy and have saved my client a bunch of money. Tongbo and his team are very responsive and explain everything very clearly and promptly.

Using app

2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

June 21, 2024

I've just signed up with Sidr and am blown away by the functionality, reporting, ease of use, and customer service provided! And all for about 1/5 the cost of Avalara. Sidr provides a needed service for start-ups and small businesses who ship products to various locations, and without overcharging. Highly recommend! Jessica Super Pacific, Inc.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2024

Customer service can't be beat. From the very beginning, our company was helped from setup until completion of very awkward and involved sales tax reporting. Now that we have it up and running, having this app's services will be a tremendous help. It's a relief to know that the Sidr team will be there to help us get it done.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2024

DON'T WASTE YOUR MONEY ON AVALARA! I'm the tech/ops manager for Make It Happen Media and I never leave reviews for apps but I feel like I really had to for Sidr. We have 2 other stores that have separate shopify accounts and since they're all underneath our account it makes it very easy to separate which sales and reports go to which store, you can even combine all the sales for stores if you have to combine the tax information under 1 EIN. Their customer service team is truly unmatched. When we first implemented this app at the end of last year, they didn't split the food tax vs state tax for Illinois. I brought this to their attention, and their team got to work coding and brought the feature to the platform. Not only that, but they actually updated me and let me know when they did this. This might seem like a small feat but I've been designing sites for over 8 years across every platform you could think of and its so rare you're personally notified about a feature you inquired about. 10/10 5/5 100/100. I've tried a few other apps before we landed on Sidr and it hasn't ever let us down!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2024

Very happy with this service - the communication with the Sidr team (mainly working with Tongbo) has been excellent, and they are providing exceptional customer support. They immediately respond to questions and emails and provide very timely updates on any changes or topics that would require our attention.

Store

Bartact

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 23, 2024

Love it so far! customer service has been great!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2024

Absolutely amazing app. The support is what makes it the best. Tongbo & team are extremely helpful. They have literally fixed all my sales tax worries and headaches. Couldn't recommend it more! Better than any other software we've tried. (we've tried a few). The automated sales tax reporting is incredible and literally just plugs right into Shopify.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2024

Sidr has been a savor for my business, as a super small business hitting our tax nexus Sidr has made the process so easy and affordable for me. They take care of state registration and file automatically for me. Would recommend Sidr to anyone big or small. Their communication is top notch and respond almost instantly

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2024

We switched from Avalara to Sidr when our shop converted to Shopify and Tongbo and team not only made our transition so smooth and provided round the clock support to ensure our data and needs were met from Day 1. Since then, after 6 months, we continue to receive excellent service (you would think we're their only client, they make you feel that valued!) They help with even the most complex compliance issues and provide insight and answer any questions from big to small. Highly recommend this product if you're looking to switch, we are so happy we did.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

just started using them but so far so good! they're really clear and helpful with setting things up and just filed my first one today! it feels so worth it to have this worry off my back

Store

kuru731

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2024

Extremely fast and accurate help!

Using app

13 days

Total reviews

1

Average rating

5.0