Sidr ‑ Sales Tax Automation
Sidr - US Sales Tax Report and Automated Filing
Rating
5.0
feedback
42
chart
#1,864
All reviews
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July 31, 2024
Great App and Amazing team, super helpful and super fast in communication.
July 29, 2024
Best tax app to date! Amazing customer service. A Godsend. Thank you Sidr.
July 17, 2024
Sidr Tax has been exactly what we needed for our growing business and increased sales tax filing demands. I have been very happy with the app and especially with the customer service (it feels like you have your own account manager!). I had used Avalara and Taxually in the past but both had such high costs and very poor customer service. I would definitely recommend Sidr Tax for filing business sales tax returns.
June 26, 2024
I am a bookkeeper and needed something to help my client with her Shopify sales tax. I demoed quite a few of the other sales tax reporting software products and am so glad I went with Sidr. They have made processing past and current sales tax super easy and have saved my client a bunch of money. Tongbo and his team are very responsive and explain everything very clearly and promptly.
June 21, 2024
I've just signed up with Sidr and am blown away by the functionality, reporting, ease of use, and customer service provided! And all for about 1/5 the cost of Avalara. Sidr provides a needed service for start-ups and small businesses who ship products to various locations, and without overcharging. Highly recommend! Jessica Super Pacific, Inc.
June 2, 2024
Customer service can't be beat. From the very beginning, our company was helped from setup until completion of very awkward and involved sales tax reporting. Now that we have it up and running, having this app's services will be a tremendous help. It's a relief to know that the Sidr team will be there to help us get it done.
May 30, 2024
DON'T WASTE YOUR MONEY ON AVALARA! I'm the tech/ops manager for Make It Happen Media and I never leave reviews for apps but I feel like I really had to for Sidr. We have 2 other stores that have separate shopify accounts and since they're all underneath our account it makes it very easy to separate which sales and reports go to which store, you can even combine all the sales for stores if you have to combine the tax information under 1 EIN. Their customer service team is truly unmatched. When we first implemented this app at the end of last year, they didn't split the food tax vs state tax for Illinois. I brought this to their attention, and their team got to work coding and brought the feature to the platform. Not only that, but they actually updated me and let me know when they did this. This might seem like a small feat but I've been designing sites for over 8 years across every platform you could think of and its so rare you're personally notified about a feature you inquired about. 10/10 5/5 100/100. I've tried a few other apps before we landed on Sidr and it hasn't ever let us down!
May 27, 2024
Very happy with this service - the communication with the Sidr team (mainly working with Tongbo) has been excellent, and they are providing exceptional customer support. They immediately respond to questions and emails and provide very timely updates on any changes or topics that would require our attention.
May 23, 2024
Absolutely amazing app. The support is what makes it the best. Tongbo & team are extremely helpful. They have literally fixed all my sales tax worries and headaches. Couldn't recommend it more! Better than any other software we've tried. (we've tried a few). The automated sales tax reporting is incredible and literally just plugs right into Shopify.
May 23, 2024
Sidr has been a savor for my business, as a super small business hitting our tax nexus Sidr has made the process so easy and affordable for me. They take care of state registration and file automatically for me. Would recommend Sidr to anyone big or small. Their communication is top notch and respond almost instantly
May 23, 2024
We switched from Avalara to Sidr when our shop converted to Shopify and Tongbo and team not only made our transition so smooth and provided round the clock support to ensure our data and needs were met from Day 1. Since then, after 6 months, we continue to receive excellent service (you would think we're their only client, they make you feel that valued!) They help with even the most complex compliance issues and provide insight and answer any questions from big to small. Highly recommend this product if you're looking to switch, we are so happy we did.
April 18, 2024
just started using them but so far so good! they're really clear and helpful with setting things up and just filed my first one today! it feels so worth it to have this worry off my back
March 28, 2024
I have been blown away by the ease of use and the customer service. I would recommend them to anyone... seriously.
March 19, 2024
We are a new customer and have -0- regrets picking and using this app. So far, the customer service has gone above and beyond helping us get caught up and the actual app is so helpful and easy to understand. Great solution to filing and paying sales taxes!
March 15, 2024
Incredible customer service. I think Tongbo answers questions 24/7. Seriously Tongbo, when do you sleep? ;) I was skeptical in the beginning because it is a newer app and I had horrible customer service experience with Avalara and TaxJar. HORRIBLE. But Tongbo and SIDR are hands down the best app we have installed, ever. All of our states that we have Nexus in, they have registered for Sales Tax licenses and with the states on auto file everything has been seamless.
March 13, 2024
This company is a life saver. They make filing state taxes SO easy. Their customer service is amazing. I honestly can't say enough great things!
Feb. 13, 2024
Our company has tried several sales tax app; however, this app is the most intuitive, user-friendly app on Shopify for sales tax. Customer support was helpful and quick. Highly recommend!