All reviews

Rating Breakdown

  • 5
    100% (48 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

July 31, 2023

This app was by far the most affordable option for my small business. The customer support and functionality is absolutely 5 stars. If I could give it 100 stars, I would. Tongbo responds in a timely manner and is happy to provide assistance as many times as necessary to get everything set up. I am so grateful for SIDR - Sales Tax Automation.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2023

I am so excited to use SIDR! It breaks out all of the state county and locality Sales Tax in such a simple way that I don't get from Shopify. Further, it breaks out international sales, which will help in preparing Forms K2/K3. This is a great addition to our tech stack!

Store

August

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 31, 2023

I'd give them 10 stars if I could! Their customer service is outstanding. Thank you for taking over the miserable task of filing Illinois sales taxes!!!

Using app

8 months

Total reviews

11

Average rating

4.5

5 / 5 Share

July 11, 2023

Filing CA sales tax is a massive pain, and I have looked all over for a app that would help me file by each county. Sidr is the answer. It's very comprehensive and Tongbo on the support side is very helpful and quick. So glad I found this app.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

I am very impressed with SIDR customer service. Tongbo was beyond helpful and even assisted with issues outside of application. Filing taxes is a complete headache and as a business owner, I am split and pulled in every direction. I've learned that this is a new company and I must say you all are off to a great start. Congrats on SIDR and keep up the great work.

Using app

40 minutes

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for your kind words Solomon! We try our best to provide the best service! We launched in mid-2022 and have earned the trust of hundreds of customers. We will keep improving our product to serve merchants like you.

5 / 5 Share

Oct. 27, 2022

I used this app to help with filing my sales tax reports. Tongbo was very patient with me and extremely helpful!

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review! We are glad that our app can be helpful to you.

5 / 5 Share

Oct. 5, 2022

I found the people very helpful and responsive to inquires. I look forward to an easier time reporting sales taxes.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for using Sidr Tax, and we are glad to be helpful.

5 / 5 Share

Sept. 7, 2022

I installed Sidr, and within two days I have perfect sales tax reporting! Tongbo, the CIO, reached out personally to let me know the status of my store's data because it took some extra time to pull in all my sales volume. I already know this app is going to save me hours come sales tax time! Wonderful app, highly recommend!

Using app

1 day

Total reviews

24

Average rating

4.5

Developer Reply

Thank you for the review, and you are so welcome!