Signifyd
Guaranteed Protection Against Fraud and Non-fraud Chargebacks
Rating
4.4
feedback
82
chart
#1,514
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
16%
-
Less than a year
32%
-
More than a year
51%
Reviews Summary
The reviews for the Signifyd Shopify app are overwhelmingly positive, with users praising the exceptional customer service, responsive support team, and effective fraud protection features. Many merchants have highlighted the ease of integration, seamless setup process, and the peace of mind that comes with knowing Signifyd has their back. Users appreciate the time saved on monitoring and preventing fraud, as well as the increased approval rates and revenue lift they have experienced. However, there are a few negative reviews mentioning issues with reimbursement claims, lack of communication from support, and unexpected changes to account plans.
Highlights
Review RSS Feed
All reviews
Jan. 21, 2026
Partnering with Signifyd has been an excellent experience. Our CSM, Hayley, and the entire team are wonderfully responsive and consistently provide exceptional service. With Signifyd as our partner, we have complete peace of mind and the freedom to focus on scaling our business. We highly recommend Signifyd to any company looking for reliable fraud prevention and a proactive, trusted partner.
Dec. 15, 2025
Exceptional service and wonderfully responsive customer support team. A predictable insurance mechanism has allowed us to supercharge our growth without the burden of dealing with fraudulent orders. The Signifyd Shopify app has made integration painless. A++
We're proud to be part of your growth story! Thank you for sharing your experience.
Dec. 10, 2025
We’ve been using Signifyd for a few years now, and it has been a great experience. Their team is incredibly responsive, quick to assist, and always helpful.
Thank you for sharing your experience. We're grateful to partner with you!
Dec. 1, 2025
Working with Signifyd has been an absolute dream. Their team is consistently cooperative, responsive, and incredibly easy to partner with. Every challenge we've faced (from fraudulent orders to chargebacks and everything in between) has been handled with complete ease on their end. What used to feel like a taxing, stressful process has become simple and manageable thanks to their support. Their communication is clear, fast, and genuinely enjoyable, which is rare in this space. I actually look forward to conversations with their team because I know things will get resolved quickly and thoughtfully. Signifyd has been one of the smoothest vendor relationships we’ve ever had.
Knowing that our communication and support have made your life easier is fantastic. We truly value the partnership. Thank you for the kind words!
Nov. 20, 2025
We’ve been using Signifyd for years, and it’s been a fantastic partner for our business. The platform has been incredibly effective helping us manage fraud. Their team is knowledgeable, responsive, and genuinely invested in helping us succeed. Having that kind of support and reliability makes a huge difference. Highly recommend it.
Thank you so much for recommending us! It’s been a privilege to partner with your team over the years.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more