Signifyd
Signifyd Chargeback Protection App for Shopify
Rating
4.3
feedback
80
chart
#1,713
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
16%
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Less than a year
32%
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More than a year
50%
Reviews Summary
Signifyd is highly praised by users for its effective fraud protection, chargeback management, and responsive customer support. Users appreciate the peace of mind it provides, allowing them to focus on growing their businesses. The platform is commended for increasing approved transactions, reducing manual effort, and streamlining workflows. However, there are some negative reviews mentioning issues with reimbursement claims, lack of communication, and unexpected changes in service plans. Overall, Signifyd is recommended for its reliability and valuable partnership in managing fraud and chargebacks.
Highlights
Review RSS Feed
All reviews
Dec. 10, 2025
We’ve been using Signifyd for a few years now, and it has been a great experience. Their team is incredibly responsive, quick to assist, and always helpful.
Dec. 1, 2025
Working with Signifyd has been an absolute dream. Their team is consistently cooperative, responsive, and incredibly easy to partner with. Every challenge we've faced (from fraudulent orders to chargebacks and everything in between) has been handled with complete ease on their end. What used to feel like a taxing, stressful process has become simple and manageable thanks to their support. Their communication is clear, fast, and genuinely enjoyable, which is rare in this space. I actually look forward to conversations with their team because I know things will get resolved quickly and thoughtfully. Signifyd has been one of the smoothest vendor relationships we’ve ever had.
Nov. 20, 2025
We’ve been using Signifyd for years, and it’s been a fantastic partner for our business. The platform has been incredibly effective helping us manage fraud. Their team is knowledgeable, responsive, and genuinely invested in helping us succeed. Having that kind of support and reliability makes a huge difference. Highly recommend it.
Nov. 18, 2025
Partnering with Signifyd has given us incredible peace of mind and allowed us to focus on what matters most... growing our business. We realized how much time it was taking us trying to monitor and prevent fraud, and when we found out about Signifyd it was a no-brainer. Setup was pretty thorough and after that it's quite seamless. Now we don't have to stress when we get a huge order or something looks fishy, because we know Signifyd has our back with a full guarantee. We really like the fact that they put their own money at risk if they don't perform, which means that they truly stand behind their service. We would definitely recommend Signifyd to other DTC brands that just want to focus on growth without the frustrations of fraud and chargebacks.
We're thrilled that partnering with Signifyd has given you the peace of mind to truly focus on growth. Thank you for the wonderful feedback!
Nov. 9, 2025
Best fraud prevention software and amazing client support.
We're so glad that you are happy with Signifyd and our support. Thank you for your partnership!
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