Rating

4.2

feedback

41

Reviews

chart

#1,731

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    2%
  • Less than a month
    27%
  • Less than a year
    49%
  • More than a year
    10%

Reviews Summary

The reviews for this Shopify App are quite polarized, with a mix of extremely negative and positive feedback. On the negative side, users complain about constant stock issues, slow shipping, unresponsive customer service, and high prices. Some users mention canceled orders, delayed shipments, and poor quality products. On the positive side, users praise the app for its excellent customer service, fast order processing, reliable tracking information, and user-friendly interface. They appreciate the support team's responsiveness, ease of integration, and efficient order management. Overall, the app seems to have significant issues with inventory management and customer service, but it also has loyal users who value its order processing capabilities and support.

Highlights

Stock Management Issues, Slow Shipping, Unresponsive Customer Service, High Prices
Excellent Customer Service, Fast Order Processing, Reliable Tracking Information, User-Friendly Interface

Rating Breakdown

  • 5
    78% (32 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    22% (9 ratings)

Reviews with Text

  • 100% (41)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 24, 2026

preços bons, meu fornecedor xin é muito bom

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2026

High quality service, products, and delivery rates, i'm loving the platform!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2026

Ja trabalho com a sihi ha 1 ano e gosto muito. acredito que eles sao esforçados em encontrar a melhor situação para seus clientes e são muito dedicados e organizados.

Store

Accairo

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2026

Gerentes prestativos, despacho global rápido. Estou satisfeito com a SIHI.

Using app

11 months

Total reviews

1

Average rating

5.0

1 / 5 Share

March 17, 2026

Sihi is the worst platform I’ve ever worked with. I wouldn’t recommend them to anyone—they’re borderline scammers! They take forever to ship products. A friend of mine stocked up with them for Chinese New Year, and they didn’t send the products. Some of her orders were placed almost two months ago and still haven’t even left China. Nothing but headaches! In my case, I was at least lucky that I only placed a few orders with them. They promised delivery within a maximum of 18 days, but I had products that took almost 40 days to arrive. It often took more than 15 days just for the items to leave China. Whenever I followed up, they responded with generic, copy-paste messages full of excuses. And the same excuses they used with me were the exact same ones they gave to my friends at different times. I only gave them a 1-star rating because it’s impossible to give zero. There are much more reliable platforms out there than this garbage.

Store

Bebliss

Using app

About 1 year

Total reviews

2

Average rating

3.0

All reviews

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