Rating

3.9

feedback

28

Reviews

chart

#1,640

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    4%
  • Less than a month
    32%
  • Less than a year
    50%
  • More than a year
    4%

Reviews Summary

The reviews for the SIHI app are overwhelmingly positive, with users praising the excellent customer service, efficient order processing, and seamless integration. Customers appreciate the quick response from agents, automatic tracking code release, and overall simplicity of the platform. Many users have been long-term partners with SIHI, highlighting the trustworthiness, quality service, and competitive pricing. However, there are a few negative reviews mentioning issues with product prices, delayed orders, and poor post-sales support.

Highlights

Excellent customer service and support
Efficient order processing and integration
Trustworthiness and long-term partnerships
Issues with product prices and delayed orders
Negative feedback on post-sales support

Rating Breakdown

  • 5
    75% (21 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    25% (7 ratings)

Reviews with Text

  • 100% (28)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 21, 2026

The customer service support is terrible. No one replies in the chat window. Order quotes are incredibly slow, and they often don't even provide one when you have a small order volume. Even when they do provide a quote, the price is exorbitant. Orders are frequently canceled due to their delays, and I've even had to issue refunds to customers. Their efficiency is far too low for my business. I do not recommend them!

Store

My Store

Using app

--

1 / 5 Share

Jan. 17, 2026

I place orders for clients, but the shipping is always delayed. When I contact customer service, the replies are incredibly incompetent; they keep asking the same questions, which drives me crazy. I've already paid exorbitant shipping fees, but I still have to wait a long time to receive the goods, and the quality is poor. This is the worst dropshipping platform I've ever used.

Store

My Store

Using app

1 minute

1 / 5 Share

Dec. 20, 2025

Their inventory is a complete mess—products are always out of stock, but their website never updates the inventory information. I always have to actively ask if a product is actually in stock, instead of them updating the inventory automatically. It's a complete waste of time and incredibly frustrating. This has left me constantly plagued by inventory problems.

Store

My Store

Using app

5 minutes

5 / 5 Share

Sept. 30, 2025

gosto bastante da SIHI, recomendo

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

Excellent company, I highly recommend it!

Using app

8 months

Total reviews

1

Average rating

5.0

All reviews

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