Rating

3.7

feedback

28

Reviews

chart

#1,649

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    4%
  • Less than a month
    32%
  • Less than a year
    46%
  • More than a year
    4%

Reviews Summary

The reviews for this Shopify App are quite polarized, with a mix of extremely negative and highly positive feedback. On the negative side, many users complain about the poor customer service, delayed shipping, exorbitant prices, inventory management issues, and language barriers for English-speaking customers. These negative aspects have led to canceled orders, refunds, and overall inefficiency for some businesses. However, on the positive side, there are glowing reviews praising the app's order processing platform, ease of integration, excellent customer service, fast tracking code release, and overall efficiency in dropshipping and order management. Users appreciate the seamless integration, reliable service, user-friendly interface, and dedicated support team that goes above and beyond to assist them. Despite the mixed reviews, the app seems to have a loyal customer base that values its services and partnership.

Highlights

Poor customer service, delayed shipping, exorbitant prices, inventory management issues, language barriers
Efficient order processing, ease of integration, reliable service, user-friendly interface
Dedicated customer support, fast tracking code release, positive dropshipping experience

Rating Breakdown

  • 5
    71% (20 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    29% (8 ratings)

Reviews with Text

  • 100% (28)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 7, 2026

This app is terrible. Orders are always waiting to be processed, tracking information never updates, and customer service replies are always in queues. It's awful; don't waste your time on it.

Store

My Store

Using app

1 minute

1 / 5 Share

Jan. 21, 2026

The customer service support is terrible. No one replies in the chat window. Order quotes are incredibly slow, and they often don't even provide one when you have a small order volume. Even when they do provide a quote, the price is exorbitant. Orders are frequently canceled due to their delays, and I've even had to issue refunds to customers. Their efficiency is far too low for my business. I do not recommend them!

Store

My Store

Using app

1 minute

1 / 5 Share

Jan. 17, 2026

I place orders for clients, but the shipping is always delayed. When I contact customer service, the replies are incredibly incompetent; they keep asking the same questions, which drives me crazy. I've already paid exorbitant shipping fees, but I still have to wait a long time to receive the goods, and the quality is poor. This is the worst dropshipping platform I've ever used.

Store

My Store

Using app

1 minute

1 / 5 Share

Dec. 20, 2025

Their inventory is a complete mess—products are always out of stock, but their website never updates the inventory information. I always have to actively ask if a product is actually in stock, instead of them updating the inventory automatically. It's a complete waste of time and incredibly frustrating. This has left me constantly plagued by inventory problems.

Store

My Store

Using app

5 minutes

5 / 5 Share

Sept. 30, 2025

gosto bastante da SIHI, recomendo

Using app

3 months

Total reviews

2

Average rating

5.0

All reviews

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