SIHI Dropshipping Fulfillment

Trabalho há muito tempo com a SIHI e estou totalmente satisfeito com a qualidade do serviço prestado e dos agentes que me atendem. Recomendo totalmente.

Trabalhamos com a Sihi há algum tempo e podemos dizer com certeza que é o nosso melhor fornecedor! Os preços são justos, o atendimento é rápido e personalizado, e a parceria tem sido essencial para o crescimento da nossa empresa. Somos muito satisfeitos com o serviço e esperamos continuar crescendo juntos!

A SIHI sem dúvida nenhuma é a melhor processadora de pedidos atualmente, testei outras 2 empresas antes dela e nenhuma foi boa. Apenas a SIHI conseguiu suprir todos os meus pedidos, fácil comunicação e entendem muito o nosso lado, consegue resolver qualquer problema e o preço é muito barato, nunca tive nenhuma problemas com eles. A gestora Isolde ela é muito gentil e resolve tudo para mim, e responde super rápido qualquer dúvida. Recomendo a sihi tanto para qualquer um

Atendimento ótimo, preços muitos competitivos com o mercado, recomendo a SIHI!

Sou parceiro da SIHI desde 2023...já sao 03 anos de parceria ao qual eu confio e gosto bastante do atendimento...agilidade e qualidade dos produtos...a SIHI está dentro do meu TOP 3 fornecedores..recomendo

Qualidade e atendimentos muito bom, recomendo muito

Suporte excelente, apoio ótimo em pós venda. Um grande PARCEIRO.

O atendimento em si é muito bom! Apenas poderia ver uma forma de entrega mais rápida

I’ve had a great experience working with this supplier. They are reliable, professional, and always responsive when I have questions or need support. The product quality has been consistent, orders are handled efficiently, and the overall communication is excellent. I truly value this partnership and would highly recommend them to anyone looking for a trustworthy dropshipping supplier.

É um prazer trabalhar coma Sihi ao longo de toda essa parceria, que já dura desde o início de 2025. Nesse período, mesmo quando surgiram imprevistos, sempre conseguimos encontrar soluções de forma rápida, transparente e amigável. Essa parceria tem sido um diferencial importante para a nossa operação, principalmente por compartilharmos o mesmo compromisso com qualidade, excelência na experiência do cliente e um pós-venda eficiente. Agradecemos por todo o suporte, confiança e profissionalismo ao longo desse tempo e esperamos continuar crescendo juntos por muitos anos.

Quero agradecer pela parceria, atenção e pelo excelente atendimento! É muito bom poder contar com um fornecedor tão comprometido e parceiro do nosso negócio. Que nossa parceria continue crescendo cada vez mais e que possamos conquistar muitos resultados juntos! Muito obrigada por toda a dedicação e confiança.

Great fulfilment service, responsive, professional, and easy to work with. Jacy has been especially helpful throughout the process, and communication has always been clear and efficient. Highly recommended!!!

Por aqui está tudo normal até o momento entregas sendo feitas em até 10 a 15 dias no brasil produto chegando conforme o anuncio comunicação boa com meu agente

Empresa boa demais, as vezes tem atrasos nos pedidos, mas meu agente é maravilhoso! Ele sempre me ajuda em todos os momentos preciso!

STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! The WORST fullfillment company I've ever seen. I'd like to give negative stars if there's option, because they are absolutely fraud. When you try to add products to your store from their website, you have to wait for manual processing to add product details before you can add them to your store. Meanwhile, inventory information is completely opaque. I saw some comments pointing that they ship very slowly, and some orders weren't even fulfilled. Fortunately, due to the complexity of their website, I ultimately didn't choose to ship through their company. Afterwards, I asked customer service to delete my account and clear all my data. Their representatives verbally promised to do so, but they would NEVER delete that account. All my information remains in their backend, and I keep receiving their marketing messages, which I could not even unsubscribe! When I look at their reviews, I genuinely question how many of those positive reviews are even real, because the service I have experienced is nothing like what those reviews claim. This company is not only completely dishonest, but also extremely annoying! I will never recommend them to anyone. Just do everything you can to STAY AWAY from SIHI Dropshipping.

I am giving this service one star only because there is no option to give zero. I am extremely disappointed with my experience using this service. At first, communication seemed promising, but over time I began experiencing repeated delays in order fulfillment, a lack of transparency regarding stock availability, and increasing difficulty obtaining accurate information about my shipments. The most concerning issue has been the lack of communication. I have contacted my account managers, Ravi and Jean, on numerous occasions requesting updates about delayed orders, estimated delivery dates, and explanations regarding tracking information that does not appear to update correctly. Unfortunately, my messages have largely gone unanswered. As a result, I now have multiple customers requesting refunds, filing complaints, and threatening chargebacks. This situation has negatively impacted my business reputation and customer relationships. I understand that delays can happen in any logistics operation. However, what is unacceptable is the absence of clear communication and timely support when problems arise. Business owners depend on reliable information to manage customer expectations. I sincerely hope the company takes steps to improve its customer support, transparency, and order management processes. Until then, I cannot recommend this service to other Shopify merchants who rely on consistent fulfillment and responsive account management.

Scammers Stay away!!. They dont ship paid orders and give you fake delivery proofs without images. More than 5 customer complaint in 2 weeks span, that they receive delivery notification but no delevery attempt was made, two customer even provided a video proof from their CCTV and they still wont reund. I had some balance left in account when i decided not to use them anymore and ofcourse there is no way to get the money out from the platform. I dont know how shopify is allowing scammers on their app store. Additionally all the other one star reviews are true. Super slow delivery time(1-3 months), about 10% parcel doesnt get delivered(from my experience), Non existing refund policy as they avoid their own refund policy by handing you over a "PROOF OF DELEVERY" that just mentions time of delivery which is obviously false proven by my 2 of my customers cctv fotage. Takes forever to Quote and have to do multiple follow ups just to get a response from their team. After taking payment they come back to you after 3 weeks mentioning that te product is out of stock and they cant fulfill. Countless issues. Simplly STAY AWAY!!

I've been a Sihi customer since 2021 and I really like their service. They are the only supplier with excellent after-sales support, responding quickly to customers, and I have great contact with my manager, Mia. Currently, they are the best supplier to buy products from.

SIHI has been an outstanding business partner. Their international delivery is prompt, the product quality is top-notch, and tracking details are shared almost instantly. The system is both reliable and user-friendly. The real highlight, however, is their customer care: having dedicated account managers who respond swiftly and effectively makes all the difference. I couldn't recommend them more!

Adoro a Sihi como parceira e fornecedora dos produtos para minha loja. Além da qualidade eles tem uma atendimento diferenciado que acaba fazendo a diferença no dia dia do meu trabalho. São rápidos nas devolutivas e super prestativos quando preciso de alguma coisa. A Sófia que é minha gerente de conta é uma profissional incrível e está sempre pronta quando levo alguma demanda para resolver.